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The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

4.0 star property
4-star beachfront resort near Kuta Beach

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Photo gallery for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Property video
Exterior
Suite, 1 King Bed (Heritage)
Ocean views, serves lunch and happy hour

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪1 min walk‬
  • Place, Poppies Lane II
    ‪2 min walk‬
  • Place, Beachwalk Shopping Center
    ‪5 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Heritage)

Suite, 1 King Bed (Heritage)

Suite, 1 King Bed (Heritage)

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Room, 1 King Bed (Plunge Pool)

9.4 out of 10
Exceptional
(14 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds | View from room

Deluxe Twin Room, 2 Twin Beds

7.6 out of 10
Good
(4 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Balcony (Heritage)

In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room, 1 Bedroom, Balcony (Heritage)

  • City view
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kuta

On the beach.At this Downtown Kuta resort, you'll be within a 5-minute walk of Kuta Beach and Poppies Lane II. Kuta Art Market and Beachwalk Shopping Center are also within half a mile (1 km).
View more Resorts in KutaOpens in a new window

What's nearby

  • Kuta Beach - 1 min walk - 0.1 km
  • Poppies Lane II - 2 min walk - 0.2 km
  • Beachwalk Shopping Center - 5 min walk - 0.4 km
  • Kuta Square - 7 min walk - 0.7 km
  • Kuta Art Market - 9 min walk - 0.8 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hard Rock Cafe Bali - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Dairy Queen Kutabex, Bali -Indonesia - ‬1 min walk

About this property

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

4-star beachfront resort near Kuta Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels like an outdoor pool and a fitness center.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4-star Kuta resort is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 4 levels
  • 6071 sq ft of conference space
  • 564 sq m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers 159 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuta resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Aqua Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

Exterior
Mercure Kuta Bali
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 731 reviews
The price is CA $75
CA $90 total
includes taxes & fees
Mar 6 - Mar 7
Mercure Kuta Bali

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (IDR 50,000 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 198,000 for adults and IDR 99,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 198000 for adults and IDR 99000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: IDR 50000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Heritage Hotel Managed Accor
Beach Heritage Managed Accor
Kuta Beach Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed Accor
The Kuta Beach Heritage Hotel Bali - Managed By Accor
Heritage Hotel Bali Managed Accor
Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed AccorHotels
Heritage Hotel Bali Managed AccorHotels
Kuta Beach Heritage Bali Managed AccorHotels
Heritage Bali Managed AccorHotels
Heritage Bali Managed Accors
The Kuta Beach Heritage Hotel Bali Managed By AccorHotels
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Kuta

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

PARTH

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Oct 2025

8/10 Good

David

Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Liked: Amenities
Stunning room. Great location and wonderful staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and the spa was great.
Sunset at the beach across the street
Stayed 13 nights in Sep 2025

10/10 Excellent

Gobinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym needs a facelift. Hardly anything there. Rest are decent.
Stayed 2 nights in Sep 2025

8/10 Good

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Plunge pool was great just outside your door. Breakfast was base level with food temps not maintained/cold. Room clean but service items forgotten each day
Stayed 7 nights in Sep 2025

6/10 Okay

Mark

Travelled with partner, Travelled with group
Liked: Staff & service
The hallways were dark and the carpets smelled horribly.
Stayed 4 nights in Sep 2025

6/10 Okay

Ester

Liked: Cleanliness, staff & service, room comfort

Needs Something More

Over many years we have stayed at the Heritage, but, no more. It seems like upkeep is not part of the Heritage or Accor group mantra. We booked the Junior Suite, for the balcony and the beach and street view. The room was lovely, but really showing signs of tiredness. Especially the bathroom. The glass and tiles are soiled our shower door would not stay shut, took 2 attempts are a whole afternoon to fix, and still not properly. Couldn't open shower or toilet door independently, didn't want to waste more time so just put up with it. Sink plug and drain mechanism also not functioning. Still we loved the balcony, and our bed, and extra space the Junior Suite gives. Breakfast has changed and gone downhill, food not hot, variety has changed, and in general, not the greatest selection as i was used to in the past. Pool bar and food, is very expensive, and you have to add 21% tax on top. The selection and quality of this has also changed for the worst. Staff are always a credit to the hotel, and it was good to see and be remembered by some of the older staff. A new hotel is being built in front of roof top pool, so when complete i imagine the Heritage will loose the views of the beach from the pool. In general staff a great, hotel is clean, but needs a lot of updating, and food and drink prices are far too expensive. Sorry Heritage you were my favourite hotel, for about 10 or more years, but, not anymore, and we wont be back.
Best bit is the view
Good size room
Stayed 6 nights in Aug 2025

10/10 Excellent

muhammad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 12 nights in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An enjoyable nautical theme with great staff and suitable accommodations and pool facilities. Superior buffet breakfast and view. Regrettably a great deal of construction on the property hampers the view and atmosphere. The only issue with the rooms is the floors are not cleaned well with lots of dust build up visible under tables and vanity.
Large breakfast buffet area
Large breakfast buffet area
Stayed 10 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and front of house was amazing. The room was a little 1980s but still very nice and the balcony ocean view was magic. Construction next door was little annoying but it's something everybody has to get over. My only complaint was breakfast ..seemed understaffed and food was only ughh....yoghurts not good fruit not good and salad not fresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trent

Stayed 7 nights in Jul 2025

4/10 Poor

Patricio

Travelled with group
Disliked: Amenities, property conditions & facilities
A lot of noise during the night
Stayed 1 night in May 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Not a fan of Bali
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, easy check-in, daily house-keeping service, food was good....would go again!
Stayed 6 nights in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking. Close to everything
Stayed 6 nights in Jun 2025

8/10 Good

David, Pasadena

Liked: Cleanliness
Great view!
Stayed 2 nights in May 2025

6/10 Okay

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities

Under construction. Old pics used for listing.

It was not as advertised. The hotel is under renovations and half the rooms are not available. The photos they use are when the hotel was first built. Now the trees which block the beach view have grown taller and you can’t see as well. the hotel has a ship theme which is cool but there were leaks in the ceiling of the hallways and a bad smell in the entrance which they try to hide with an over abundance of air fresheners. The breakfast is good. But the rooftop evening restaurant serves mediocre food and bad seafood in my opinion. And the water quality was pretty bad. I took a shower filter and I’ve provided a picture which is after only two showers. That shower filter was white. I can say on a good note the staff were nice and worked to try and accommodate us as we were not very happy with the accommodations. But until construction is completed I would stay away from this hotel. I think it will be a nice hotel once all the renovations are done.
Stayed 17 nights in Apr 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful Room was nice and clean
Stayed 5 nights in May 2025

10/10 Excellent

Stevie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walking distance to everything. Across the road from Kuta Beach
Stayed 10 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay.

We stayed for 10 days at this Hotel. We had the lagoon pool access room which was private shared with only around 8 other rooms and caught the morning sun. The king bed was huge, rooms cold with aircon. TV stations were limited for movies etc. room made up everyday with cute towel designs. Bring your own conditioner as the shampoo/conditiioner is not good for longer hair. The pool on fourth floor had great sea views and access to a bar. Breakfasts had great variety and Resteraunt on top floor both had great food. One more formal and one more casual Overall the staff were efficient and responsive -great. Hotel is centrally located in Kuta.
Room pool view
Stayed 1 night in Apr 2025

10/10 Excellent

sean M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy friendly staff. Great location
Stayed 5 nights in Apr 2025