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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
4.5-star luxury hotel near Awata Shrine

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Lobby lounge
Executive Hollywood Twin, Non Smoking 43sqm
Body treatments, facials
Lobby

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Heian Shrine
    ‪9 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Kyoto University
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪47 min drive‬

Room options

View all photos for Superior Twin/Shower Booth, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Executive King, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Executive Twin, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Twin, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Awata Suite, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Awata Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Triple, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe King, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Twin, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Premier Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Queen/Shower Booth, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Kyoto

Higashiyama Ward stay.A stay at this Higashiyama Ward hotel places you steps from Awata Shrine and within a 5-minute walk of Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within half a mile (1 km).

What's nearby

  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Kyoto University - 3 min drive - 3.0 km
  • Kyoto Imperial Palace - 6 min drive - 2.3 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪洛空 - ‬9 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪峯嵐堂平安神宮店 - ‬3 min walk
  • ‪みふき亭 - ‬5 min walk
  • ‪Green Door - ‬5 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5-star luxury hotel near Awata Shrine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

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Nohga Hotel Kiyomizu Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,201 reviews
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CA $188 total
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 183 reviews
Rating 8 - Good. 31 out of 183 reviews
Rating 6 - Okay. 6 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 2 out of 183 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

force

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

8/10 Good

nisha

Travelled with family
Liked: Amenities
Boitique hotel. Large rooms. Breakfast Buffet was more towards japanese food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our interests and transportation options. Excellent shuttle from the train station. Outstanding staff.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great, service was very mixed. Some of the hotel staff were great, others found talking in English more difficult which made our experience a little more challenging. We had to revert to using google translate to ensure we understood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition and sophisticated vibe. No real TV service just access to personal Netflix, etc, in case that’s important to you.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dahli

Stayed 4 nights in Apr 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. They always went above and beyond to assist us. I would highly recommended this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Brendan

Stayed 4 nights in Mar 2025

8/10 Good

PETTY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far off from the city but good area to be in

A bit far from kyoto station but they have a shuttle bus to take you to the hotel and back to the station. just gotta check with them to see the times it’s there. a good 20 min ride but great hotel to be in. It’s a 20 min bus ride to the main shopping area but it’s definitely peaceful where the location is at. near one train station 10 min walking. there’s a lawson across the street from the hotel and staff is very very friendly. the best thing i did like was the private onsen you can book for a cost and the customer service is on point. very helpful. room was great the bed was bigger than usual hotels i have stayed at. if you don’t mind the bus ride and back it’s a good hotel to be in. friendly staff and if you need your luggage shipped to airport or another hotel they have a service for it. A++
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Stayed 3 nights in Mar 2025

10/10 Excellent

Izumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Izumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gladys Lyn, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff were very helpful. I wish I could stay longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, quiet area.

Amazing hotel. But out of the way but perfect for a chill out over Xmas. Hotel is lovely, staff are super helpful. Hotel has a free shuttle bus to Kyoto station that runs once an hour. This was really convenient and the drivers were only to glad to help people with their luggage,
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in Japan. Besides the above, the hotel is located away from the tourist areas which makes the environment more relaxing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Merys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel !!! Love everything about it - the staff, the room, the deco, the location … felt great while staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice for hotel in Kyoto. Hotel is new and beautiful. Great room design with modern comfort. Customer service is superb. Area is within walking distance to temples and Gion district. Lots of traditional shoes and houses around. Shuttle bus to Kyoto station is a big plus. Love this hotel!
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024