THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Property class: 4.5
4.5-star luxury hotel near Awata Shrine

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Body treatments, facials
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Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬

Room options

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Deluxe Accessible Twin, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King

  • Sleeps 2
  • Free WiFi

Deluxe Queen

  • Sleeps 2
  • Free WiFi

Deluxe Twin

  • Sleeps 2
  • Free WiFi

Deluxe Triple

  • Sleeps 3
  • Free WiFi

Deluxe Accessible Twin

  • Sleeps 2
  • Free WiFi

Premier Twin

  • Sleeps 3
  • Free WiFi

Superior Queen-Shower Booth

  • Sleeps 2
  • Free WiFi

Superior Twin-Shower Booth

  • Sleeps 2
  • Free WiFi

Premier King Shower Booth

  • Sleeps 2
  • Free WiFi

Premier Triple-Shower Booth

  • Sleeps 3
  • Free WiFi

Executive King

  • Sleeps 2
  • Free WiFi

Executive Twin

  • Sleeps 3
  • Free WiFi

Awata Suite

  • Sleeps 2
  • Free WiFi

Okazaki Suite

  • Sleeps 2
  • Free WiFi

Shirakawa Suite

  • Sleeps 2
  • Free WiFi

Pan Pacific Suite

  • Sleeps 2
  • Free WiFi

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About the area

Kyoto

Higashiyama Ward stay.A stay at this Higashiyama Ward hotel places you steps from Awata Shrine and within a 5-minute walk of Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within half a mile (1 km).

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 8 min drive - 2.6 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Itami Airport (ITM) - 66 min drive

Restaurants

  • ‪お食事処明日香 - ‬1 min walk
  • ‪あるぺんrose - ‬2 min walk
  • ‪LURRA° - ‬4 min walk
  • ‪シュイロ - ‬2 min walk
  • ‪おふく - ‬1 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5-star luxury hotel near Awata Shrine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

How close is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel to the airport?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is 33.9 mi (66-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on May 1, 2026 start from CA $170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have an airport shuttle?

Airport shuttle services are not available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offer free breakfast?

Free breakfast isn’t provided at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel, but buffet breakfast is offered for a fee of JPY 3729 for adults and JPY 1864 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no casino at this hotel.

What time is check-in at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM.

Is there free parking at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Free parking is not available at this hotel.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a pool?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel does not have a pool.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is home to NANANOICHI, which features Regional cuisine.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a spa?

This hotel doesn't have a spa, but it does offer facials and body treatments.

How close is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel to downtown Kyoto?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is 0.9 mi away from Kyoto.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 378 reviews
Rating 8 - Good. 56 out of 378 reviews
Rating 6 - Okay. 14 out of 378 reviews
Rating 4 - Poor. 6 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

serena

Stayed 6 nights in Jan 2026

10/10 Excellent

Ruwanthi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruth Dovie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, amenities
Elegant hotel with plush beds, laundry service and very helpful and friendly staff. The rooms were spotless and the turndown service excellent. Great location to the eastern shrines of Kyoto. Out of the hustle of the goin but with transportation close by. One of my favorite hotels I've ever stayed in!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erkki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Hotel Higashiyama Kyoto Tokyu and it was a wonderful experience. The location in a short walk from historic temples, charming streets, and excellent dining. The staff were consistently attentive and professional, offering helpful local tips and making check‑in and check‑out effortless. My room was spacious, immaculately clean, and thoughtfully designed; the bed was comfortable and the windows framed peaceful city and garden views. For the quality of the hotel, the price felt like a real bargain. The hotel’s calm atmosphere made it easy to unwind after a day of sightseeing. I would happily return on my next trip to Kyoto.
Stayed 3 nights in Dec 2025

2/10 Terrible

Asmaa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad experience very small room. Bad odorat and they charge 3000 yen for lost keys it s almost 25 dollars , avoid this hotel very expensive for what it is
Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in a quiet residential neighbourhood. Generously sized rooms with grea amenities.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIHO

Stayed 1 night in Jan 2026

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Mordechai

Stayed 4 nights in Dec 2025

10/10 Excellent

Doran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Oleksii

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 7 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025