6/10 Okay
Victoria B.
27 Mar 2023
Beautiful Chalet needs minor adjustments to make it perfect
The chalet is gorgeous! Not as clean as we would have liked as there was hair on the blankets/linens and some of the dishes/cutlery were not clean. The dishwasher didn’t work so we had to wash everything by hand, which I’ve been told will be looked into. And could be why some of the dishes/cutlery were dirty The hot tub also was grimy as there was obvious grit on the seats. I wanted to keep the place clean but unfortunately the only vacuum I could find was a shop vac that blew everything sucked in back into the air. Not ideal and definitely doesn’t help with keeping the place clean.
There were a few light bulbs that needed replacing as well. I gather this chalet is being run by a management company and that Natasha isn’t the owner. I figure this cause when I reached out to find out which way to open the fireplace flue she said she needed to speak with the owner. This could be why certain things have been overlooked.
Natasha was nice but unfortunately communication was quite delayed. It took over 12 hrs to hear back from her sometimes. I asked for a cell number to contact her at in the hopes that would make communication easier but was politely declined providing it.
These weren’t major issues but would definitely improve the experience if communication was easier and access to a proper vacuum was available. All in all the chalet itself is beautiful and if the items I mentioned are taken care of it would be a perfect place for a winter getaway.
Victoria B.
Stayed 5 nights in Mar 2023