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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel near Dutch Apple Dinner Theatre in Lancaster

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
1 bedroom, desk, laptop workspace, blackout drapes
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪16 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Lancaster Marriott at Penn Square
    ‪11 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

Near the airport.Stay at this Lancaster hotel and you'll be within 2 miles (3 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Millersville University. Lancaster Marriott at Penn Square and Franklin & Marshall College are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 16 min walk - 1.4 km
  • Franklin & Marshall College - 8 min drive - 8.5 km
  • Millersville University - 8 min drive - 7.3 km
  • Spooky Nook Sports - 10 min drive - 9.7 km
  • Lancaster Marriott at Penn Square - 11 min drive - 10.5 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Two Cousins Pizza - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Bob Evans - ‬11 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre in Lancaster
Candlewood Suites - Lancaster West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Exterior

Days Inn & Suites by Wyndham Lancaster Amish Country

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,005 reviews
The price is CA $104
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includes taxes & fees
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Days Inn & Suites by Wyndham Lancaster Amish Country

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 788 reviews
Rating 8 - Good. 182 out of 788 reviews
Rating 6 - Okay. 89 out of 788 reviews
Rating 4 - Poor. 51 out of 788 reviews
Rating 2 - Terrible. 66 out of 788 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rooms àre nice but they do not service the rooms daily
Stayed 1 night in May 2025

10/10 Excellent

Kristina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly!
Stayed 1 night in May 2025

8/10 Good

Lawrence

Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here maybe once a month. There have been some issues in the past- but the last 2 stays were issue free. I love the pet store next door and it is convenient to Sheetz and restauranys.
Stayed 1 night in Mar 2025

10/10 Excellent

mary v

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was very nice, but we needed more towels and when I asked the employee on the laundry room. She didnt understand english well. I wanted 2 bath towels she fave me 4 wadh cloths and 2 hand towels so I went tonthe front desk to get help and got the bath towels. Its important to know english if your working. It could have been an emergency.
Stayed 2 nights in Mar 2025

6/10 Okay

Alison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were not cleaned the room smelled like smoke and we were put right next to the elevator so we could hear it ding every time someone used it all through the night and early morning
Stayed 1 night in Mar 2025

8/10 Good

Destiny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was simple. Had some issues with the room but the check in staff came right up and took care of everything
Stayed 1 night in Mar 2025

6/10 Okay

Joan

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is in a very quiet and easily accessible area. The receptionists were very courteous and helpful. The one problem that I would have to complain about is that the pool was not in working order. I have stayed at this place before and the stay was great. I took my granddaughter on vacation for her theirs birthday. She was very excited about being able to go swimming. I called the hotel a week before to make sure that the pool was in working order. When I arrived the pool was extremely cold, I was told that the pool’s motor wasn’t working but the part was on order. This was not working from Monday through Thursday. I was upset but at this point it was nothing that could be done for the vacation at this point.
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
It was a perfectly fine overnight stay :)
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Mar 2025

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay to visit college student

Great stay. Was visiting my granddaughter at college. Room was excellent. Coffee great every morning. Only issue, and one of the main reasons I picked this hotel was it had a heated pool that I wanted to use. Unfortunately it was set at 69 degrees. Not what I consider heated
Stayed 4 nights in Feb 2025

2/10 Terrible

Alexa

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tyler, LANCASTER

.
Stayed 1 night in Feb 2025

6/10 Okay

Alison

Stayed 1 night in Feb 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good for the price!

It was nice place for the price and just need few updates (with carpets, towels and shower), but friendly staffs and comfortable beds!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025