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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel near Dutch Apple Dinner Theatre in Lancaster

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Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪16 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Lancaster Marriott at Penn Square
    ‪11 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

Near the airport.Stay at this Lancaster hotel and you'll be within 2 miles (3 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Millersville University. Lancaster Marriott at Penn Square and Franklin & Marshall College are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 16 min walk - 1.4 km
  • Franklin & Marshall College - 8 min drive - 8.5 km
  • Spooky Nook Sports - 10 min drive - 9.7 km
  • Lancaster Marriott at Penn Square - 11 min drive - 10.5 km
  • Dutch Wonderland - 17 min drive - 20.4 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 20 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Gerhart Coffee Company - ‬13 min walk
  • ‪Centerville Diner - ‬10 min walk
  • ‪Saladworks - ‬18 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre in Lancaster
Candlewood Suites - Lancaster West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Exterior

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  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,002 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 814 reviews
Rating 8 - Good. 187 out of 814 reviews
Rating 6 - Okay. 93 out of 814 reviews
Rating 4 - Poor. 52 out of 814 reviews
Rating 2 - Terrible. 67 out of 814 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando II, Newark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still new hotel and hopefully they’ll keep their standards. The reason why I rated this facility really high.. Kudos to the front desk employees. Good customer service..
Stayed 9 nights in Aug 2025

6/10 Okay

Jui-chi

Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice
Stayed 1 night in May 2025

10/10 Excellent

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Juveghell

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2025

10/10 Excellent

Bradley J

Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first stay at a Candlewood Hotel and i was very impressed with it that i would choose to stay there again. The room was spacious and very clean.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Amenities
Nice clean hotel.
Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet options should be rated per pet , i had a small bird , they wanted to charge same price as a dog or cat , it wouldn't have left the habitat, do to possibly flying away.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when going to Dutch Apple dinner theater. Comfortable bed and accommodations
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Business traveller, Travelled with partner
A MESS
Hole in door
Toilet Need plumbing work
Stayed 2 nights in May 2025

6/10 Okay

Joseph

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rooms àre nice but they do not service the rooms daily
Stayed 1 night in May 2025

2/10 Terrible

Heriberto

Disliked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Gerald

Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Dawit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Petter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was amazing. It will be our go to place.

Stayed 7 nights in May 2025

8/10 Good

James, Townsend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean plus efficient staff
Stayed 1 night in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and great location

We went to a show at the Dutch Apple Dinner Theater and the hotel was close and comfortable. The bed was comfortable and we slept well.
Stayed 1 night in May 2025

4/10 Poor

Brenda

Disliked: Staff & service, property conditions & facilities
Layout and facility were adequate.
Stayed 3 nights in May 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025