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Holiday Inn Lancaster by IHG

3.5 star property
3.5-star hotel near Lancaster County Convention Center

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Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Lunch and dinner served
Exterior
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Lancaster County Convention Center
    ‪8 min walk‬
  • Franklin & Marshall College
    ‪17 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Lancaster

Historic Downtown Lancaster stay.With a stay at this Historic Downtown Lancaster hotel, you'll be within half a mile (1 km) of Lancaster County Convention Center and 2 miles (3 km) of Franklin & Marshall College. Tanger Outlets Lancaster and Dutch Wonderland are also within 6 miles (10 km).

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.6 km
  • Central Market - 6 min walk - 0.6 km
  • Lancaster County Convention Center - 8 min walk - 0.7 km
  • Franklin & Marshall College - 17 min walk - 1.5 km
  • Dutch Wonderland - 11 min drive - 9.2 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪Marion Court Room - ‬1 min walk
  • ‪The Imperial - ‬1 min walk
  • ‪House of Pizza - ‬2 min walk
  • ‪Calabar Meats - ‬4 min walk
  • ‪Yorgos Restaurant & Lounge - ‬3 min walk

About this property

Holiday Inn Lancaster by IHG

3.5-star hotel near Lancaster County Convention Center
Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

  • 215 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior

Lancaster Marriott at Penn Square

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,011 reviews
The price is CA $234
CA $260 total
includes taxes & fees
Sep 7 - Sep 8
Lancaster Marriott at Penn Square

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing front desk staff
Stayed 1 night in May 2025

8/10 Good

Andre

Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The only real issue was the noise level. We happen to be there an event with tons of children. with parents who allow them to just run all over unsupervised running up and down the hallway. After hours and doors slamming. The hotel was nice and the employees were extremely friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Lancaster

Great overnight stay, Mohamad, front desk manager was very helpful with help for our pet dog as well as suggestions for things to do. He always greeted us when we passed through the lobby. In and out parking was also appreciated as well as being able to park in garage after checking out. Would stay here again.
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Lancaster so very easy to walk to restaurants and shops.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

4/10 Poor

Jakotte

Stayed 2 nights in May 2025

4/10 Poor

Fay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not happy!

I was very very unhappy with the lack of adequate accessories in the room. When I booked, I was not understanding that this room, explained to me by the hotel, as a ‘handicap’ room had no closet, to hang clothes, just two hooks on a wall. No iron/ironing board. So even if I was handicapped, I wouldn’t need to iron and hang my clothes? Discrimination! Shame! HOTEL.COM did not tell me that accessible means a room with no standard amenities! We were 3 ladies, there for the weekend to attend formal functions in the community. We had a lot of clothes to iron out, to hang!
Stayed 2 nights in May 2025

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities
4.5
Stayed 2 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Property very close to venue. Neighborhood a bit unsafe feeling
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Dahlene

Stayed 2 nights in May 2025

10/10 Excellent

nemsiss

Stayed 4 nights in May 2025

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Though take out was available from onsite dining, lack of room service was disappointing to these two weary travelers
Stayed 1 night in May 2025

8/10 Good

Tarik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Lancaster. Just needs a few more resources.
Stayed 1 night in May 2025

8/10 Good

Keneisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazed by the view this property offers especially at sunset
Stayed 1 night in May 2025

10/10 Excellent

Destiny

Stayed 1 night in May 2025

8/10 Good

Sandra

Business traveller

Uncomfortable & Uneasy atmosphere

The room was fine; parking was convenient. However, there were several male employees gathered together - hanging out in front of the hotel entrance. Some were using profanity & it making me and another female guest uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

DANIELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, they were very considerate and responsive.
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025