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Holiday Inn Lancaster by IHG

3.5 star property
3.5-star hotel near Lancaster County Convention Center

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Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Interior
Lunch and dinner served
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Place, Franklin & Marshall College
    ‪17 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Lancaster

Historic Downtown Lancaster stay.With a stay at this Historic Downtown Lancaster hotel, you'll be within half a mile (1 km) of Lancaster County Convention Center and 2 miles (3 km) of Franklin & Marshall College. Tanger Outlets Lancaster and Dutch Wonderland are also within 6 miles (10 km).

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.6 km
  • Central Market - 6 min walk - 0.6 km
  • Lancaster County Convention Center - 8 min walk - 0.7 km
  • Franklin & Marshall College - 17 min walk - 1.5 km
  • Dutch Wonderland - 11 min drive - 9.2 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪Marion Court Room - ‬1 min walk
  • ‪Square One Coffee Roasters - ‬1 min walk
  • ‪House of Pizza - ‬2 min walk
  • ‪The Elks Club - ‬2 min walk
  • ‪Yorgos Restaurant & Lounge - ‬3 min walk

About this property

Holiday Inn Lancaster by IHG

3.5-star hotel near Lancaster County Convention Center
Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

  • 215 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Reviews

Holiday Inn Lancaster by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

Reviews

10/10 Excellent

Luis

Stayed 2 nights in Jul 2025

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff was professional but street and area was very loud, people screaming at night, car noises quite loud. On top of that, I was charged for a pet although I have a service dog. The front desk said it would be reversed but it was not.
Stayed 1 night in Jul 2025

10/10 Excellent

Daphne

Travelled with family
Nice property and clean Amenities were nice and staff were excellent Really appreciated the laundry room after several basketball games and needed to wash uniforms. Will stay again
Stayed 4 nights in Jul 2025

2/10 Terrible

Val

Stayed 1 night in Jul 2025

6/10 Okay

Irene

Stayed 1 night in Jul 2025

2/10 Terrible

Caleb

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again nor recommend this place.
Stayed 1 night in Jul 2025

8/10 Good

Bianka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean. Beds were comfy
Stayed 2 nights in Jul 2025

10/10 Excellent

Sha'Nai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, close to beach
Stayed 1 night in May 2025

4/10 Poor

gary

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Timothy

Liked: Staff & service
room initially looked great, however there was a garbage smell in the street that the AC unit was pulling directly into the room. Couldn't stay. They offered another room, but at that point I decided to just drive home.
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Travelled with family
It was average
Stayed 2 nights in Jul 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience
Stayed 2 nights in Jun 2025

8/10 Good

Kimberly, Butler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Jon W

Stayed 1 night in Jun 2025

6/10 Okay

Jenn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We picked the hotel because it was downtown and walkable, convenient for all the sites. It was expensive for that reason, but the quality didn't match the price. The shower made a choking noise, the air conditioner kept turning off and on as it searched the right temperature and made it hard to sleep (and turning it down so it would be consistent didn't help), and we ended up on a floor of rambunctious middle school kids who were incredibly loud and annoying. We could hear everything through the door. The price didn't match the experience. It was like paying a luxury price for a low rate experience. Oh, and they charged for parking and didn't give free breakfast. Talk about low of low.
Stayed 2 nights in Jun 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our cute hotel room in the perfect location down town ! The hotel is generous with parking, even after you check out !
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Stayed 3 nights in Jun 2025

4/10 Poor

VERONICA

Business traveller
Disliked: Staff & service, amenities
One day room services was trying to get it done at about 6pm, next day, they never showed up even after me having called reception to let them know. Restaurant that they advertise to have as part of the hotel had closed access from inside the hotel and the. The terrace area was alaways closed and eas told was only used for events. Will never stay at Thai hotel if I ever return to this area. Not worth the mi ey. Hotel is on the older side and the only thing I did appreciate was the quitness.
Stayed 5 nights in Jun 2025

6/10 Okay

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

It was good clean quiet comfortable
Stayed 1 night in Jun 2025

8/10 Good

Candice, Palmyra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to many shops
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tymere

Stayed 1 night in Jun 2025

6/10 Okay

Ángel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025