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4.7 out of 5

"very well maintained , friendly staff we got our money worth . " More

By a verified traveller on Tue 10 Mar 2020

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Hotel Description

3.5-star hotel near Lancaster County Convention Center

In Lancaster

You'll be within half a mile (1 km) of Lancaster County Convention Center and 2 miles (3 km) of Franklin and Marshall College with a stay at this Lancaster hotel. Sehner-Ellicott-von Hess House and Hole in The Wall Puppet Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, LCD TVs

The 134 guestrooms have LCD TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards.

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Lancaster ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Lancaster

Everyone (2) Couples (2) Family (2)
5 out of 5
very well maintained , friendly staff we got our money worth .

Posted by on 10 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Kim

Thank you for your review. We ar glad you enjoyed your stay.

5 out of 5
Great please beautiful but one thing is missing a little refrigerator for the room maybe next time

Posted by on 28 Dec. 2019

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5 out of 5
We stayed overnight in Lancaster to do some Xmas shopping. We are at the Imperial restaurant for dinner and breakfast and everything was very tasty. They even gave me supplies to make a hot toddy because I was sick. All staff were very nice and helpful. Our room was fairly clean and the bed was very comfortable. The bathroom was almost as big as the bedroom area!!! It was in walking distance to many shops, bars, and restaurants. I loved the decor in the hotel and would recommend staying there to others.

Posted by on 24 Nov. 2019

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5 out of 5
It was within walking distance of all the places we wanted to visit

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Kim

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Over-priced,in the city,no parking,nothing special,

Posted by on 17 Aug. 2019

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Comment from Hotel Management

1 Oct. 2019 by Rob

Thank you for your review. I am sorry that you felt the hotel was overpriced. We are always watching our rates and adjust due to events and conferences in the area. Our hotel just went under a 15+ million dollar renovation and every area of the hotel was touched. We do offer parking on the garage attached to our building and the daily rate is the lowest in the area amongst hotels. Please allow us another chance. Thank you,

4 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Josh

Thank you for the great feedback! We hope to see you again soon!

5 out of 5
Friendly helpful front desk staff, room was clean. Only downfall was when ppl came in and out of their rooms you could hear the constantly slamming of their doors throughout the night. Other than that stay was great!

Posted by on 25 Apr. 2019

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Comment from Hotel Management

29 May 2019 by Josh Rinier, Marketing Manager

We are glad that you enjoyed your stay with us!

Property Features

Holiday Inn Lancaster offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Lancaster also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. This 3.5-star Lancaster hotel is smoke free.

  • 134 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Harrisburg Intl. Airport (MDT) (53 km / 33 mi)
  • Train station: Lancaster Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Lancaster offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Holiday Inn Lancaster has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)
  • Self parking fee: USD 12 per night
  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster
  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Lancaster
  • Holiday Inn Lancaster Hotel Lancaster

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Lancaster.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.