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"I would stay here again " More

By a verified traveller on Wed 12 Jul 2023

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Hotel Description

Hotel near Dutch Wonderland in Lancaster

In shopping district

You'll be steps from Amish Farm and House and a 5-minute walk from American Music Theatre Lancaster. Also, Rockvale Outlets is within half a mile (1 km) and Dutch Wonderland is within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $94* Per night/room 7 Apr. - 8 Apr.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking (Sofa)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Red Roof Inn Lancaster - Strasburg ratings based on 22 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Lancaster - Strasburg

Everyone (13) Couples (2) Family (5)
3 out of 5
The room was clean enough and the cleaning staff was friendly. The web site had advertised continental breakfast, but the only thing offered was coffee.

Posted by on 25 Aug. 2019

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5 out of 5
I would stay here again

Posted by on 12 Jul. 2023

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Comment from Hotel Management

15 Jul. 2023 by Manager

Hi Melissa,Thank you for sharing this review, and we welcome you to visit us again anytime!

1 out of 5
Property was filthy mold on the bed skirt and sheets blood stains on sheets. Dirty ring in tub. Dirty towels on back of the door. Smell bad animal and mold smell I would not recommend this property to anyone. Should be closed down

Posted by on 23 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by Manager

Hello debbie, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

4 out of 5

Posted by on 31 Oct. 2021

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Comment from Hotel Management

30 Jan. 2022 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

1 out of 5
Nothing

Posted by on 18 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

4 out of 5
The hotel was updated and clean . Safe parking lot and easy parking .

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Manager

Thank you for sharing this honest review and feedback about our parking. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

1 out of 5
Room smelled like cigarettes and was a non smoking room,dirty,air condition didnt work,wouldnt give us more towels

Posted by on 14 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

3 out of 5
Booked a room with 2 queens. Got a room with 2 doubles.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

3 Oct. 2019 by Management

We appreciate your feedback. Thank you.

4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

3 Oct. 2019 by Management

Thank you for your feedback.

4 out of 5
Great location to American Music Theatre......walking distance

Posted by on 20 Jul. 2019

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About the Red Roof Inn Lancaster – Strasburg

Location 2390 Lincoln Highway, Lancaster, PA 17602

Property Features

Red Roof Inn Lancaster - Strasburg offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi is free in public spaces. The business-friendly Red Roof Inn Lancaster - Strasburg also features complimentary newspapers in the lobby, laundry facilities, and express check-out. Free self parking is available. This Lancaster hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 2 levels
  • Built in 1950
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Lancaster - Strasburg offers 53 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. Contactless check-out is available.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lancaster Travelodge
  • Travelodge Lancaster
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You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.