Tru by Hilton Lancaster East

2.5 star property
Hotel near Dutch Wonderland in Lancaster

Choose dates to view prices

Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
Business centre
Room, 2 Queen Beds, Non Smoking
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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About the area

Lancaster

In shopping district.Within a 10-minute walk of this Lancaster hotel, you'll find Dutch Wonderland and Tanger Outlets Lancaster. Amish Farm and House and Rockvale Outlets are also within half a mile (1 km).

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk

About this property

Tru by Hilton Lancaster East

Hotel near Dutch Wonderland in Lancaster
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1014 reviews
Rating 8 - Good. 232 out of 1014 reviews
Rating 6 - Okay. 95 out of 1014 reviews
Rating 4 - Poor. 41 out of 1014 reviews
Rating 2 - Terrible. 42 out of 1014 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good on Thursday, Friday the eggs were not up to par, just OK. The staff were friendly and helpful. TRU is one place that we like to stay when we come to the Lancaster area.
Stayed 2 nights in Dec 2025

10/10 Excellent

VILMA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable
Stayed 2 nights in Oct 2025

2/10 Terrible

Dalasia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was banging and stomping all night and Theyre was a dog that barked all night
Stayed 1 night in Oct 2025

8/10 Good

Bernice

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastiano

Liked: Amenities
All was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, new and modern
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and organized. The front desk attendant was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nehoise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and nice. The property was clean. The location is mear restaurants and shopping area.
Stayed 1 night in Oct 2025

2/10 Terrible

Denis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room to small no closet, space were to put la luggage no space for table only tiny ironing board hanging in the wall tiny refrigerator Pillows to flat. sink was clogged. Coffee in the lobby to cold TV screen had 2 lines that couldn’t see the image & colors clearly. First time at 1st floor room & it was not a pleasant experience. We asked in front desk to change our room we were told there was nothing available because it was fully booked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Merchant

Liked: Cleanliness, staff & service, amenities
Super clean great price good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alec

Stayed 1 night in Oct 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, room comfort

Did not get rest

Our room did not really appear clean. There was a lot of built up dust and dirt marks around edges and corners. The sheets felt rough on my skin. The absolute worst part of the stay was someone in the room above us loudly was (sounded like running) pounding noise on floor LITERALLY ALL NIGHT LONG, into the late morning. Was really strange hearing that all night. Made sleep impossible.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice TV. Like the efficient room design and wall hooks. Mattress and pillows just ok
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Amie

Stayed 1 night in Oct 2025

10/10 Excellent

Devnish A

Stayed 1 night in Oct 2025

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast no coffee Staff was nice and efficient
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible food, gummy oatmeal, dirty pool and RUDE front desk person!!’
Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Disliked: Cleanliness
Looked like the hallways and elevators were never vacuumed!
Stayed 1 night in Oct 2025

10/10 Excellent

Chevonesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room options. Clean and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not take advantage of the breakfast as 9am is much too early for us to get there. Our room was amazing! Comfortable and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meggin

Stayed 1 night in Oct 2025

6/10 Okay

Tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, beds were comfortable. Took over 20 mins of standing in line to check in. Asked for assistance in the morning to kitchen staff and the woman was extremely rude. Location is convenient for shopping and dining.
Stayed 1 night in Oct 2025

10/10 Excellent

Siria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Always can be better!
Stayed 2 nights in Oct 2025