Room, 2 Queen Beds, Accessible, Non Smoking
Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$133 per night
ADVERTISING SPONSORED LISTING
Wyndham Lancaster Resort & Convention Center
2300 Lincoln Hwy E,
Lancaster,
PA
1-855-887-0424
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Wyndham Lancaster Resort & Convention Center
3.0 out of 5.0
"Very good had group of four , felt we should have been compted for one breakfast as bigger groups, I've been in Lancaster before and will be comming t ... " More
Points Of Interest
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Hotel Description
In historical district
Your stay at this Lancaster resort places you within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster. American Music Theatre Lancaster and Bird in Hand Farmers Market are also within 3 miles (5 km).
18-hole golf course
A golf course and an indoor pool are featured at this smoke-free resort. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, free newspapers, and wedding services are also on offer.
Free WiFi, comfy beds
The 319 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, cable TV, and pillow menus are also available. Housekeeping is available on request.
Wyndham Lancaster Resort & Convention Center ratings based on 43 Verified Reviews
Room cleanliness
3.5 out of 5.0
Service & staff
3.5 out of 5.0
Room comfort
3.0 out of 5.0
Hotel condition
2.0 out of 5.0
Guest reviews for Wyndham Lancaster Resort & Convention Center
I was so excited to stay at this hotel with my family! A game room! And a kids pool with splash area!!! Fun fun fun!! Except when we arrived the nice young man at the front told us there was no game room. It’s just a room with colored carpet and then to our surprise there was no kiddie pool! Plus they had major construction going on. I tried to speak to the general manager mark clossey who did not want to
Hear my complaints. Basically told me
I should of complained When I was there and it’s too bad. Then hung up on. I’ve never been treated
That way with anyone from costumer service.
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It started when I had to park far from the hotel as parking is taken up by construction containers. I parked in a very muddy area that has mud on my car and dust on my parts. The room was not ready to after 4 as they did not have enough housekeeping to do the rooms in a timely manner. The room did not have a working thermostate so they had to remove the cover form my air conditioner to make it operable but it is the old unit and it did not work well. The refrigerator did not work in my room and in many of the other rooms. The staff did not come to clean my room till after 4 o"clock in the next day. The resteraute had posted a dinner buffet from 5 - 9 and at 4:30 removed the word buffet from the sign. When I spoke to the staff their responce was so what. I thought that was false advertizing.
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The entire hotel is being renovated, however we were not informed until 24 hours before our arrival date. There was no hot water the first day and no restaurant on site. We chose this hotel because we spent our honeymoon here 46 years ago, but we will not be returning.
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The arrival at the hotel was where it started. Having been under construction for so long much of the parking spaces were taken up by shipping containers and gated off areas where no construction was happening so parking was quite a distance from the lobby. The renovation took out the furniture where you could sit and look at the event booklet. So there were people sleeping on the sofa where people will eat. I was allowed into my room early and the woman at the desk was an angel. But my key did not work and after carry my bags to the room from the long walk to the building and having to go back to the desk was daunting . Arriving in my room I noticed there was no trashcan so back to the desk, no ice bucket back to the desk, the ice machine did not work back to the desk, no coffee machine to make coffee back to the resterante. I had a ground floor so I could walk out side to see what looked like Dresden circa 1943. The construction with fencing beer cans and trash was very unpleasent, the fact the the door was able to be locked except by deadbolt was troubling. The managers were hearing many complains from many people staying there and had I been paying 90 dollars a night I could over look much of this but not for what their charging. The mangers seemed indifferent and just said it is what it is and sometime little things do not go well. I do like the location but staying there is not a good experience.
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Go to Adamstown, good location
Very good had group of four , felt we should have been compted for one breakfast as bigger groups, I've been in Lancaster before and will be comming there 3 to 4 times a year,
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acceptable but worn
Pros:
nice looking lobby, big
Cons:
old, worn, lack of spending upgrades including working wifi, yet want to charge guests for using a fridge
Location:
near many things
on the plus side, this is a lovely very large family hotel with a family friendly pool and sandbox. if you are carrying some luggage then it is ok to get to your room. For those who need a cart to get their belongings, or trade show folks who have their displays to their room, it is challenging to navigate with stairs; it may only be 7 stairs, but still not easily navigable. The halls show signs of wear and tear, stains in the ceiling. The room was pleasant and clean, but 1970 fixtures, phones, and dresser draws that do not slide open. The bathroom floor and sink were upgraded but the bath was old and stained. The toilet leaked from the bottom. Honestly, all of this was ok for me as I just needed a place to sleep after a day of work. The biggest issue for me was when I requested a fridge for my special foods needs and they wanted to charge me $25. I never hear of this in all my years of travel. So it bothered me that they don't spend money on upgrading the rooms/hotel/ramps, etc. yet they want money for a fridge. The other big issue is the wifi does not work anywhere even in the lobby or in the ballroom where vendors needed the wifi.
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Overbooked.
Dogs barking.Construction AM early. Chips in tub and sink carpet wet from
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going downhill
We tried to check in at 3. They couldn't accomodate us until 4. We came back at 8. They gave us 3 rooms but 2 did not have a.c. We went back and they gave us 3 other rooms. They noted that there were a.c. problems on the floor they first gave us (why didn't they just give us good ones?). We went to check the three rooms and one was occupied! So they sent us keys to another room (we waited 10 minutes).
The facilities need a major overhaul. The pool is not filled (it's about 3 feet where is says 5 feet). it was supposed to open at 9 but didn't open until 10.
Check out is 11 which seems early if the check in is 4.
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Do not stay at this hotel!
We stayed at this hotel for a dance competition. As soon as we got in the place we noticed the ac not working. The room was even worse then the lobby. We called an complained. They said they were working on it and would send someone to the room to look at it. Nobody showed up. We called again next morning nobody picked up the phone. We walked down statirs to front desk to talk to staff. The staff was rude probably cause of all the complaints. The staff offer no apologies. The hotel was over charging for this run down hotel. The outside pool was also not working. Hours later the water pipe leaked and water was dripping from the one ceiling in the hallway of our room. It eventually was flooding. Nobody was allowed down the hall. Eventually the ceiling collapsed. The staff was avoiding peoples complaints. They did absolutely nothing. Parents called 911 for assistance with these unsafe conditions. When the firemen came we were all told to evacuate the hotel. The dance competition was canceled. We were escorted to our room with the firemen to collect our belongings quickly and to leave the hotel. Worse experience ever.
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So hot we had to go outside and cool off
Very hot everywhere in the hotel, everyone was complaining. Couldn't sleep. Beds were very uncomfortable.
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About the Wyndham Lancaster Resort & Convention Center
Location 2300 Lincoln Hwy E, Lancaster, PA 17602Renovations + Closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Bar/lounge
Property Features
Wyndham Lancaster Resort & Convention Center offers its guests a golf course and an indoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wyndham Lancaster Resort & Convention Center. Self parking is free. This 3-star Lancaster resort is smoke free.
- 319 guestrooms or units
- 3 levels
- Conference center
- Business facilities
- Front desk (24 hours)
- Staff is multilingual
- Wedding services available
- Game room or arcade
- Newspapers in lobby (free)
- Television in lobby
- ATM
- No smoking on site
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Arcade/game room
- Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Lancaster, PA (LNS) (16 km / 10 mi)
- Parking: Free self parking
Room Amenities
Wyndham Lancaster Resort & Convention Center offers 319 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Lancaster resort provides complimentary wireless Internet access. Housekeeping is provided on request.
- Pillowtop beds
- Cable channels
- Refrigerator
- Coffee maker
- Luxury bedding
- Pillow options
- Bathtub or shower
- Rollaway beds (surcharge)
- Housekeeping (on request)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Desk
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
- Wheelchair accessible
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Hotel Policies
Check-in
- Check-in time ends at 2:00 AM
- Check-in time starts at 4 PM
- Minimum check-in age is 21
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 30.00 per day.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No elevators
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: USD 30.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Lancaster Host Resort
- Host Resort
- Lancaster Host
- Lancaster Host Resort Conference Center
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Guests may experience noise disturbance due to nearby construction work.
