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4.1 out of 5

"The rooms were very spacious for our family of 5. We had plenty of space for everyone to sleep with plenty of pillows and blankets. Nice hotel, with ... " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

3.5-star condo resort near MGM Grand Casino

Close to airport

At this Las Vegas Strip condo resort, you'll be well placed to visit Crystals at City Center and Miracle Mile Shops, both within a 5-minute walk. Also, MGM Grand Casino is within half a mile (1 km) and Park Theater is within 2 miles (3 km).

2 outdoor pools

2 outdoor pools, a spa tub, and a fitness center are all featured at this smoke-free condo resort. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free valet parking. Free self parking, a grocery/convenience store, and WiFi in public areas are also offered.

Kitchenettes, WiFi

The 829 condos feature well-equipped kitchenettes with refrigerators and microwaves, as well as washers/dryers and flat-screen TVs with cable channels. Balconies, WiFi, and premium bedding are also available. Limited housekeeping is available.

Studio with Queen Wall Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$70* Per night/room 26 Jan. - 27 Jan.

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Polo Towers by Diamond Resorts ratings based on 112 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Polo Towers by Diamond Resorts

Everyone (47) Couples (13) Family (20)
4 out of 5
Overall everything is great .. Furniture. Lighting is ok colour of the building needs a bit of pick me up.🙂

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Polo Towers

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Polo Towers

Thanks for staying with us. We appreciate your feedback!

4 out of 5
It’s a nice place but could use a hair dryer.Also thought that housekeeping could make the bed when they’re dropping off towels.other than that it is good

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by GP

We appreciate your feedback.

1 out of 5
Our room door was left open by housekeeping. The shower tray from the shower on the wall broke off in the middle of the night startling us with the loud noise, and only got a 25 dollar boucher to their hotel store.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by GP

Thank you for your feedback.

4 out of 5
This is not a traditional hotel but rather a timeshare/owners club property. No casino or Vegas vibe which is what we wanted. Full kitchen was perfect for us.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by GP

We are glad to hear you enjoyed our accommodations.

5 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Polo Towers

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The resort charged a $39 daily fee. The building looked OLD. The "Suite Room" I got was about the size of a closet. I will NEVER stay there again. On my last night they even left a sheet off my fold-out bed. All together a sad state of affairs for a Vegas Hotel/Resort.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Sincerly FD Manager Jay V.

Thank you for staying at Polo Towers Resort and for sharing your feedback with us. We are disappointed to hear that you did not fully enjoy your stay at our property. The resort fees are mention at time of booking and again when your confirmation letter is sent out via email. The room description including the sq ft is specified on the website prior to booking, we do have larger rooms that are twice the size of the studio for an upgrade cost (based on availability). In regards to housekeeping we will discuss your concerns with our housekeeping management team. Please accept our apologies. We will work hard to fix the issue you experienced and hope we have another opportunity in the future to welcome you back HOME to our Resort. Once again thank you for letting us know.

5 out of 5
The staff is great! The property is clean and homey. The only thing I don’t like is walking to it from the strip, it’s a little sketchy.

Posted by on 4 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by GP

Thank you for staying with us. We provide shuttles should you ever return and explore the strip more.

5 out of 5
I loved everything about this property. Very clean, very quiet and its close to everything. Considering coming back in April 2020 with friends. Everybody was nice from check in to check out.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Rebecca Rosenberg (Guest Services)

Thank you for staying with us! We appreciate your feedback and are glad you enjoyed your stay.

5 out of 5
My family and I loved the 2 bedroom suite and that it has a complete kitchen and utensils so we just have to bring food in a cooler. Comfy beds and the view was beautiful. We will be returning soon

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by GP

It's great to hear you had a relaxing and pleasant stay. We will be awaiting your return.

About the Polo Towers by Diamond Resorts

Location 3745 Las Vegas Blvd S, Las Vegas, NV 89109

Renovations + Closures

The following facilities will be closed from 06 January 2020 to 07 February 2020 (dates subject to change):

  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 March:

  • Swimming pool
  • One of the swimming pools

Property Features

Polo Towers by Diamond Resorts offers its guests 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. Public spaces have WiFi for a fee. You'll find a 24-hour business center on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Polo Towers by Diamond Resorts. Limited free parking is available on a first-come, first-served basis. This 3.5-star Las Vegas condominium resort is smoke free.

  • 829 guestrooms or units
  • 22 levels
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (4.7 km / 2.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Polo Towers by Diamond Resorts offers 829 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, and coffee/tea makers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

This property's policy is to collect the nightly resort fee at the time of check-in. For details, please contact the property using the information found on the confirmation received after booking.

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt for a surcharge. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 37.36 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polo Towers
  • Polo Towers Diamond Resorts International Destination
  • Polo Towers Diamond Resorts International Destination Las Vegas
  • Polo Towers Diamond Resorts Condo Las Vegas
  • Polo Towers Diamond Resorts Condo
  • Polo Towers Diamond Resorts Las Vegas
  • Polo Towers by Diamond Resorts Las Vegas
  • Polo Towers by Diamond Resorts Condominium resort
  • Polo Towers by Diamond Resorts Condominium resort Las Vegas
url importing https://www.travelocity.ca/Las-Vegas-Hotels-Polo-Towers-by-Diamond-Resorts.h1619187-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.