"The rooms were very spacious for our family of 5. We had plenty of space for everyone to sleep with plenty of pillows and blankets. Nice hotel, with ... " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

3.5-star condo resort near Park Theater

In Las Vegas

At this Las Vegas Strip condo resort, you'll be well placed to visit Crystals at City Center and Miracle Mile Shops, both within a 5-minute walk. Park Theater and MGM Grand Casino are also within 2 miles (3 km).

2 outdoor pools

2 outdoor pools, a spa tub, and a fitness center are all featured at this smoke-free condo resort. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Free parking is offered and multilingual staff can provide around-the-clock assistance.

Kitchenettes, WiFi

The 829 condos feature well-equipped kitchenettes with refrigerators and microwaves, as well as balconies and flat-screen TVs with cable channels. WiFi, DVD players, and premium bedding are also available. Limited housekeeping is available.

Studio with Queen Wall Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$72 per night

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Polo Towers by Diamond Resorts ratings based on 84 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Polo Towers by Diamond Resorts

Everyone (36) Couples (7) Family (10)
5 out of 5
We love the workout facilities - could use some more exercise bikes. For cleaning our room (we had a 2 bedroom suite), one day one room was cleaned and not the other, the next day no cleaning was done in the suite. Kitchen could use a pair of scissors as opening packages was difficult. Otherwise, we loved our stay, as we also stayed here last year. We recommend Polo Towers to anyone going to Las Vegas, as we really appreciate the full kitchen where we have breakfast and later night snacks. Having 2 bathrooms between 4 people was great, as you typically can get into one of them easily.

Posted by , from Carleton Place, Canada on 23 Jan. 2019

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Comment from Hotel Management

21 Mar. 2019 by -TW

Thanks for your feedback! Hope to see you again!

5 out of 5
I stay at polo towers every year for 10 days convention. The best thing about polo towers is that they have been able to accommodate our room location request. That is what keeps me coming back. It has become our home away for home. We appreciate all they do! Thank you!

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Polo Towers

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The property was good. Very nice room, but the nightmare was the push to sell a vacation share points. The property was a exclusive stay for Diamond Resort members & if you are not a member (which I was not), many additional amenities were not available. My wife & I received a discount for a show where we stayed there, but was required to attend a presentation to purchase a Diamond Resort vacation share. We weren't interested in purchasing, but the salespersons did not want to take no for an answer & continued to be rude to us unless we committed to a purchase of their vacation share. The sales perons of Diamond Resorts were very rude to us! Will never stay there again & will not recommend Polo Towers to anybody!

Posted by on 13 May 2019

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Comment from Hotel Management

22 May 2019 by - VS

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.😪 If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. 😌 Sincerely,

3 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

30 May 2019 by Polo Towers

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Perfect location and great room amenities. Excellent and accommodating service.

Posted by on 8 May 2019

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Comment from Hotel Management

22 May 2019 by - VS

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5
I like everything about this property. I will differently visit agai . Was very pleased.

Posted by on 6 May 2019

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Comment from Hotel Management

22 May 2019 by - VS

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

6 May 2019 by -TW

Thanks for your feedback! Hope to see you again!

4 out of 5
I like the location and the rooms. I didn't like that we didn't get our rooms till 5:30pm

Posted by on 30 Apr. 2019

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Comment from Hotel Management

6 May 2019 by -TW

Thanks for your feedback! Hope to see you again!

5 out of 5
excellent hotel very good service the room very clean the facilities organized and clean and excellent service and very good location.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by -TW

Thanks for your feedback! Hope to see you again!

5 out of 5
Rooftop swimming pool and jacuzzi was fabulous. The lovely spacious room and awesome views of the city.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by -TW

Thanks for your feedback! Glad you enjoyed your stay.

About the Polo Towers by Diamond Resorts

Location 3745 Las Vegas Blvd S, Las Vegas, NV 89109

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 29 October to 01 March:

  • Swimming pool
  • One of the swimming pools

Property Features

Polo Towers by Diamond Resorts offers its guests 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. Public spaces have WiFi for a fee. You'll find a 24-hour business center on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Polo Towers by Diamond Resorts. Limited free parking is available on a first-come, first-served basis. This 3.5-star Las Vegas condominium resort is smoke free.

  • 829 guestrooms or units
  • 22 levels
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free valet parking , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (4.7 km / 2.9 mi)
  • Parking: Free valet parking

Room Amenities

Polo Towers by Diamond Resorts offers 829 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, and coffee/tea makers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

This property's policy is to collect the nightly resort fee at the time of check-in. For details, please contact the property using the information found on the confirmation received after booking.

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt for a surcharge. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 31.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Laundry facilities
  • Self parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polo Towers Diamond Resorts Condo Las Vegas
  • Polo Towers Diamond Resorts Condo
  • Polo Towers Diamond Resorts Las Vegas