Skip to main content
Beginning of main content
4.6 out of 5

"I like that the location was close to everything. The staff are very helpful and friendly. Located in the center of everything you will encounter noi ... " More

By a verified traveller on Sun 25 Feb 2024

Enter dates to see availability

Hotel Description

4-star hotel near Santa Justa Elevator

Heart of Lisbon

A stay at this Lisbon Old Town hotel places you steps from Santa Justa Elevator and within a 5-minute walk of Rossio Square. Commerce Square and Lisbon Cathedral are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. A 24-hour business center, laundry facilities, and concierge services are also on offer.

Standard Double or Twin Room

Bed Count room.options.bedSize. Maximum Occupancy 2 Max
CA $294* Per night/room 28 Apr. - 29 Apr.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mansard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Double Room (Mini)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Behotelisboa ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Behotelisboa

Everyone (4) Couples (3) Family (2)
4 out of 5
I like that the location was close to everything. The staff are very helpful and friendly. Located in the center of everything you will encounter noise late in the night or early mornings. This happens and I will pick a location away from the center of everything.

Posted by , from Duluth on 25 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

29 Feb. 2024 by Luis Moreira - Front Office Manager

Dear Corey Mickens,Greetings from Lisboa,We thank you for taking the time to share your feedback at the behotelisboa. We're delighted to hear that you appreciated our convenient location and found our staff to be helpful and friendly.We understand that being situated in the center of Lisbon "Baixa pombalina" may result in some noise disturbances during the night or early mornings. While we strive to provide a comfortable and relaxing environment for all our guests, we acknowledge that preferences vary, and some may prefer a quieter location away from the hustle and bustle of the city center.Your input is valuable to us, and we will take your feedback into consideration as we continue to improve our services and accommodations. Should you choose to stay with us again in the future, we'll do our best to accommodate your preferences and ensure you have a pleasant and restful experience.We hope to have a chance to welcome you again in the future.Warm regards,

3 out of 5
They are very nice, but not an amazing place. Looks better in photos. Hard to get ice. Room is small, shower is leaky. Good convenient area but room is noisy.

Posted by , from Goshen on 25 May 2023

Was this review helpful to you?
Comment from Hotel Management

26 May 2023 by Luis Moreira - Front Office Manager

Dear Mrs. Gale,Greetings from Lisboa,First of all let me thank you for sharing your feedback and your concerns. We truly believe it will help us to grow and ultimately and in time, to improve hotel facilities, quality of service and attitude.All in all we are sad with your comments and of course we are sorry for your disapointment, as it is also our disapointment.Sorry once again for your insatisfaction.Hope to have a chance to welcome you again in the future.

5 out of 5
This hotel is right in the middle of things! Excellent location. Staff very friendly, and the front desk gave us complimentary custard tarts and glasses of port at check-in. Room looked new, was very clean. If you're driving, note that the hotel is located on a pedestrian street, no cars. You will need to park elsewhere temporarily first, ask the front desk if they have any discounted parking spots left at their partner's lot, and if not, where else you an park. Travelocity's listing said the hotel has limited onsite parking. The hotel actually has *no* onsite parking.

Posted by , from new albany on 22 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2023 by Luís Moreira - Front Office Manager

Dear Patrick,Thank you for taking the time to post your amazing review about your stay at behotelisboa.We are pleased to acknowledge that you had a great stay with us and how highly you rated your experience here.We are committed to always being attentive to detail and your recognition means a lot to us.Regarding The Park, being our location in downtown Lisbon, most of our guests arrive by taxi or public transport and there is no need for this service frequently, however, whenever requested we inform you that we have a partnership with the nearest park (5minutes from the hotel) in which is a much friendlier value and is upon availability. It would be a great honor to welcome you back to behotelisboa in a future stay.Kind Regards

5 out of 5
Perfect location and excellent front desk service

Posted by on 20 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

21 Mar. 2022 by Luís Moreira - Front Office Manager

Dear Lu, Thank you very much for choosing to stay at behotelisboa and for taking the time to post your kind words. We are pleased to learn how much you enjoyed your stay with us and truly appreciate your kind comments about our service. As our team pledges to always be attentive to details, your recognition means a lot to all of us. It would be a great honor to welcome you back to behotelisboa in a future stay. Kind Regards,

5 out of 5
Nice

Posted by on 26 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2022 by Tiago Santos - Assistant Front Office Manager

Dear Charlotte, Thank you for taking the time to post your review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We hope to have the honor of welcoming you back to behotelisboa. Kind regards Behotelisboa Team

5 out of 5
Great food, very friendly staff. Nice atmosphere. Very nice elegant room. Definitely recommending it to all my friends.

Posted by on 21 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

24 Sep. 2021 by Luís Moreira - Front Office Manager

Dear Mrs. Elizabeth, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and that you will recommend us to your friends. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa. Kind Regards,

5 out of 5
A very clean and comfortable property in a perfectly centralized location to be able to walk to many points of interest and an absolutely wonderful staff!! I can not say enough about the front desk staff as they were not only friendly but incredibly helpful answering any and all questions!

Posted by on 2 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

7 Sep. 2021 by Luís Moreira - Front Office Manager

Dear Mr. Jason, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa. Kind regards,

5 out of 5
Great place to stay. Clean with Friendly staff!

Posted by on 22 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Sep. 2021 by Luís Moreira - Front Office Manager

Dear Guest, Thank you very much for choosing to stay at behotelisboa and for taking the time to post your kind words. We are pleased to learn how much you enjoyed your stay with us and truly appreciate your kind comments. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to behotelisboa in a future stay. Kind regards, Luís Moreira - Front Office Manager

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Behotelisboa. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Rossio Station (0.6 km / 0.4 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Behotelisboa offers 39 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Guestrooms on floors 1-4 are accessible by elevator. The Mansard, Standard Double Room (Mini), and Standard Room Interior View rooms are located on the 5th floor, accessible only via stairs from the 4th floor.

Behotelisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 7148
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 40 (up to 12 years old)
  • Nearby parking fee: EUR 22 per day(984 ft away; open 24 hours)
  • Rollaway bed fee: EUR 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • behotelisboa Hotel Lisbon
  • behotelisboa Hotel
  • behotelisboa Lisbon
  • behotelisboa
  • Behotelisboa Hotel
  • Behotelisboa Lisbon
  • Behotelisboa Hotel Lisbon
url importing http://www.travelocity.ca/Lisbon-District-Hotels-Behotelisboa.h11949309-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lisbon-District-Hotels-Behotelisboa.h11949309-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Lisbon-District-Hotels-Behotelisboa.h11949309-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.