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Hotel Real Palacio

5-star property
Rua Tomas Ribeiro 115, Lisbon, 1-855-887-0424
4.8 out of 5
Exceptional!
See all 5 travelocity Reviews

"Close to subway and located within a neighborhood with local shopping available " More

By a verified traveller on Mon 13 Jun 2022

Points Of Interest

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Hotel Description

5-star luxury hotel near Gulbenkian Museum, connected to a shopping center

Central Lisbon getaway

With a stay at this Lisbon City Center hotel, you'll be within half a mile (1 km) of Gulbenkian Museum and 2 miles (3 km) of Rossio Square. Castle of São Jorge and Commerce Square are also within 3 miles (5 km).

Business services

The hotel's gym, spa tub, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A sauna, a restaurant, and a 24-hour front desk are also provided.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $202* Per night/room 21 Apr. - 22 Apr.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Real Palacio ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Real Palacio

Everyone (4) Couples (1)
5 out of 5
Close to subway and located within a neighborhood with local shopping available

Posted by on 13 Jun. 2022

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5 out of 5
Everything was excellent!!! The hotel is very clean and the room was very nice.

Posted by on 13 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Ana Cláudia Branco - Real Experience Manager

Dear Guest, Thank you for the comment and for having such a great opinion of our hotel. It is very special for us to see that your experience was excellent We look forward to welcoming you again, hopefully soon. Kind Regards, Ana Cláudia Branco - Real Experience Manager

5 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Ana Cláudia Branco - Real Experience Manager

Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. Our Guests' satisfaction is our main concern. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Palácio. Best regards, Ana Cláudia Branco - Real Experience Manager

4 out of 5
Bed was s but hard but overall a very nice place to stay. Nice staff, reasonable rate. Not 5 star by US standard but you are also not paying $300.00 a night to stay here. My big complaint was that my bed was hard and the Wi-Fi is nit great ( it is feee). Parking is fine (15.00 US a day) but it’s best if you have a small car. I had a 4 door Audi A4 and it was fine. Room was quiet, clean and pretty good size. I will stay here again. Safe and clean neighborhood I ate off the bar menu. It was fine. Lots of good food options inthe neighborhood

Posted by on 29 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Ana Cláudia Branco – Real Experience Manager

Dear Guests, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, Ana Cláudia Branco – Real Experience Manager

5 out of 5
Convenient to transport, shopping and restaurants. Quiet neighborhood.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Ana Cláudia Branco – Real Experience Manager

Dear Guest, Thank you for taking the time to leave us your comments We are very glad to learn that you enjoyed our location. In fact, our hotel is located near the metro station, the touristic bus stop and the El Corte Inglés shopping center. We hope that you stay with our hotel again, hopefully soon. Kind regards, Ana Cláudia Branco – Real Experience Manager

About the Hotel Real Palacio

Location Rua Tomas Ribeiro 115, Lisbon, 1050-228

Property Features

Hotel Real Palacio offers its guests a health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Real Palacio. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2004
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sete Rios Station (2.1 km / 1.3 mi)
  • Metro station: Sao Sebastiao Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Real Cozinha Restaurante - This restaurant specializes in Portuguese cuisine. Guests can enjoy drinks at the bar.

Real Sports Bar - Onsite sports bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Property Registry Number - 1346
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • LGBTQIA friendly
  • Property is not currently implementing any enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Real
  • Hotel Real Palacio
  • Hotel Real Palacio Lisbon
  • Palacio Hotel
  • Real Palacio
  • Real Palacio Hotel
  • Real Palacio Lisbon
  • Real Palacio Hotel Lisbon
  • Hotel Real Palacio Hotel
  • Hotel Real Palacio Lisbon
  • Hotel Real Palacio Hotel Lisbon

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.