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Neya Lisboa Hotel

4.0 star property
4-star eco-certified hotel near Avenida da Liberdade

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Photo gallery for Neya Lisboa Hotel

Relax in a spacious lobby with a comfortable seating area and floor-to-ceiling windows.
Enjoy a complimentary breakfast and extensive beverage selection in our welcoming reception area.
Relax in comfort with a large bed and a stylish chair, offering a city view from the window.
Relax in a serene spa area with a large hot tub and mosaic tile walls.
Relax in our spacious lobby with comfortable seating and a bike-friendly atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

View in a map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Avenida da Liberdade
    ‪12 min walk‬
  • Marquis of Pombal Square
    ‪13 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Suite

Relax in comfort with a large bed, tufted headboard, and plush pillows.

Suite

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Relax in a spacious room with a large bed, side tables, and a window offering a view of the outside.

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Enjoy a drink at the bar with a selection of wine, pastries, and fresh berries.

Standard Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Work in comfort with a desk featuring a decorative panel and ample space for productivity.

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

Enjoy a drink at the bar with a selection of wine, pastries, and fresh berries.

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Lisbon

Central Lisbon getaway .Within a 15-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Hospital Dona Estefania and Saldanha Square are also within half a mile (1 km).

What's nearby

  • Avenida da Liberdade - 12 min walk - 1.0 km
  • Marquis of Pombal Square - 13 min walk - 1.1 km
  • Castle of São Jorge - 2 min drive - 2.3 km
  • Rossio Square - 2 min drive - 2.3 km
  • Santa Justa Elevator - 2 min drive - 2.3 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

4-star eco-certified hotel near Avenida da Liberdade
Neya Lisboa Hotel offers its guests a full-service spa, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neya Lisboa Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 585

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 452 out of 992 reviews
Rating 8 - Good. 429 out of 992 reviews
Rating 6 - Okay. 79 out of 992 reviews
Rating 4 - Poor. 24 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 nights and it was great value for money and outside of the main tourist area which I liked as you pay less. The transport options were very close and you could easily walk into the touristic areas. The room was clean and food facilities.
Stayed 3 nights in May 2025

8/10 Good

Shariar, Chestnut Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent choice in Lisbon center. The staff is great; friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, with good transport options around. Would recommend for a short stay. Also, great amenities in room (including massage cushion and umbrella)
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific included breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Carl, Liverpool

Liked: Staff & service, amenities
Breakfast was basic and cold. Rooms were clean but too hot and noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hugo

Stayed 1 night in Apr 2025

8/10 Good

Oben

Liked: Staff & service

Good hotel with some cons.

Location is not bad. In a residential area within close proximity to the city centre. Gym is terrible and designed in-functionally. Cleanliness is okay but it was some dusty. The bed was two double bed connected to one another. The middle section was annoying.
Stayed 3 nights in Apr 2025

10/10 Excellent

rosemarie, Coral Springs

Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Carys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and kind. Clean and comfortable rooms. Great food and nice hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Stayed 3 nights in Mar 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised about this hotel considering the price I paid. There are 3 metro stations within walking distance. Close to restos and shops. There is an Aldi nearby. Room was ample size and cleaned to a very good standard. Reception was friendly. Only thing I think needs improving would be the breakfast. Little things like ketchup or sauces on the side would be good. Better quality food would be good as well. Overall it's an excellent boutique hotel and would be staying there again if I return to Lisbon.
Stayed 3 nights in Mar 2025

4/10 Poor

Komal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like check in time of 2pm. I am coming off an overnight flight and would like my room ready for getting settled and relaxed. Breakfast should be served at 6:00 because of yours start at 7:30. I went to get a spa treatment but no one was there at 4:00.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanbhir

Stayed 3 nights in Feb 2025

10/10 Excellent

Diane Debra

Stayed 7 nights in Jan 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Good transport links. Very helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

JEAN-FRANÇOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good. Room was clean and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff including bar man and maid are very helpful for what I need. Thank you
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not coming back

Mattress was making cracking noise from springs while laying in bed not letting me fall asleep
Stayed 1 night in Nov 2024

10/10 Excellent

tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon weekend

Great little hotel with fantastic staff and free bikes. Simple but nice breakfast available
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming for a 4 star hotel

Fair 4 star hotel, not very exciting to be honest and a bit drab. Staff are good, breakfast just ok - I expected better from other reviews I read but I got breakfast so can’t complain. Room was just in a fair condition, I hate glass bathroom doors. Blinds were broken in the 6th floor room which was a bit gloomy due to the inlying roof. I wouldn’t rush to stay here again, a bit underwhelming
Stayed 1 night in Nov 2024

10/10 Excellent

Matias Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024