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ibis London City - Shoreditch

3.0 star property
3-star hotel near Brick Lane

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Photo gallery for ibis London City - Shoreditch

Exterior
Reception
Desk, blackout drapes, soundproofing, iron/ironing board
Dinner served, international cuisine
Daily buffet breakfast (GBP 11.50 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪6 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(102 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Single Beds

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 6 min walk - 0.6 km
  • Liverpool Street - 7 min walk - 0.7 km
  • Tower of London - 10 min walk - 0.9 km
  • Tower Bridge - 16 min walk - 1.4 km

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Exmouth Coffee - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Culpeper - ‬2 min walk

About this property

ibis London City - Shoreditch

3-star hotel near Brick Lane
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Reviews

ibis London City - Shoreditch Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

2/10 Terrible

Jessica, Palm Beach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, but our room was so small and stunk! When having a shower or washing your hands, the water would leak under the bathroom into the carpet outside the bathroom so it stunk. The shower door hinges were faulty, the fan in the bathroom was terrible so everything was steamed and wet, the view outside the window was looking straight into an office building. It was in a weird part of London woth a lot of not good people on the street, we didnt feel safe walking at night. We wouldn’t stay again
Stayed 3 nights in Aug 2025

6/10 Okay

Verna

Liked: Staff & service
No AC, weird smell. Tv did not work.
Stayed 5 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V

Very good breakfast, a lot of choice, hot and cold, beds are comfortable but no place to put our clothes.
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's stay

Ideal location near to tube station. This hotel is very good value for money. The room was very clean and provided all we required. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff friendly nice & clean everywhere. Good location for getting about
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just not in the best area
Stayed 3 nights in Aug 2025

10/10 Excellent

Gemma

Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stay

Excellent stay. Very comfortable rooms, perfect location and staff were very helpful. Even kind enough to offer us a free drink at the bar because it was my mums birthday which very thoughtful.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trio

Hotel is good and very well lo ates the only problem is that the wifi in room 444 was unreliable
Stayed 9 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 1 night in Aug 2025

6/10 Okay

Kaiwalya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very helpful, especially during breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location right next to tube station. Rooms adequate and nice bar in lobby also.
Stayed 2 nights in Aug 2025

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to offer water to customers even if offered in the lobby
Stayed 3 nights in Jul 2025

10/10 Excellent

BW

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel, Bar Hill, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big enough for my needs. Plenty of space for my things and a good size bathroom. The best thing was that it was quiet, I couldn’t hear anything from outside. Aircon was a life saver in the heat too.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Staff & service, amenities
Great location in terms of proximity to tube stations. Rooms and beds were sizable with a somewhat awkward layout/closet. Very quiet. Bathrooms are dated but okay in terms of cleanliness. Biggest issue is lack of air conditioning. There are heat pump style fans which are helpful. Even on the hot days and being on the 9th floor, the room was a good temperature for sleeping at night if the window was open and blinds closed during the day.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very comfortable. Great location just a few yards from underground
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Aureo III

Travelled with family
Door sign's so confusing. No signs of clean up room.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jenson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025