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ibis London City - Shoreditch

3.0 star property
3-star eco-certified hotel near Brick Lane

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Photo gallery for ibis London City - Shoreditch

Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Dinner served, international cuisine
Triple Room, 3 Single Beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(84 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(24 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Tower of London - 10 min walk - 0.9 km
  • Tower Bridge - 16 min walk - 1.4 km
  • The Shard - 5 min drive - 2.7 km
  • London Eye - 8 min drive - 4.2 km

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

ibis London City - Shoreditch

3-star eco-certified hotel near Brick Lane
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 381 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

COLIN

Travelled with partner
Liked: Cleanliness
Great location, Hotel Bar and Breakfast but room is basic with pod type bathroom, poor drainage and shower pressure issue.Also we lost hot water in shower at peak time AM.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful!
Stayed 7 nights in Mar 2025

4/10 Poor

Fagner

Liked: Staff & service
Hotel was good for the price. It's very noise with sirens and traffic. Shower was weird like I've never seen before. Bed was not very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Night security was a bit fking annoying... i get it but come on ince.ive shown you a key im sitting in the lobby for as long as a uber delivery takes.. kept pestering saying cant be here bro. Can be where eve i ant to be bro.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very helpful.and very friendly

Stayed 2 nights in Feb 2025

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family
Great location. Friendly staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Travelled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Leon

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay in London

The hotel was very convent for tube station and pretty new. Some of the staff were very helpful but a couple could do with some training . The breakfast was good in the sense that there was plenty of options however the cooked breakfast could have been warmer and the toaster seems to take an age. The heating in the room was good and shower temp and pressure was excellent although could get the showers head higher up the pole. Overall a great stay for the money
Stayed 3 nights in Feb 2025

6/10 Okay

Janine

Travelled with family
Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .
Stayed 5 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Stephen

Business traveller
When you ask can they phone for a taxi, they phone a firm they know which fine. The company charge a small fortune and don’t know the location you are going to. Come back from the location Mansion House I got a black Hackney from the rank at nearly half the price. Staff need to be more aware of service providers that don’t complement their hotels customers service.
Stayed 3 nights in Feb 2025

8/10 Good

Dara Raynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel, very centrally located to everything…enjoyed the short walks around Shoreditch, there were tons of food options in the area, and next door to the Aldgate East station. Only negatives I had were: the TV only has local British channels, no streaming options available. Casting your windows or android device, or using a fire stick are the only options to stream on the TV. We tried to cast from our phone, but IOS was not compatible, so we were stuck watching just the local channels. There’s no AC system, the room got very warm and very quick. Fortunately, the hotel will provide a fan if requested. Lastly, there’s no phone in the room. There were a couple times we needed to call the front desk, and had to use our mobile phone. However, no one would answer the phone when selecting the receptionist prompt. Aside from these few things, I really enjoyed my stay at this hotel, it made my first visit to London go off with ease.
Stayed 5 nights in Jan 2025