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Novotel London Canary Wharf Hotel

4.0 star property
4-star hotel near O2 Arena

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Photo gallery for Novotel London Canary Wharf Hotel

Exterior
Creator video - submitted by anuroop-sahu
Cocktail bar
Cocktail bar
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, Museum of London Docklands
    ‪11 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(59 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower Bridge and Tower of London are also within 3 miles (5 km).

What's nearby

  • One Canada Square - 6 min walk - 0.5 km
  • Crossrail Place Roof Garden - 9 min walk - 0.8 km
  • Thames River - 9 min walk - 0.8 km
  • Billingsgate Market - 10 min walk - 0.9 km
  • Museum of London Docklands - 11 min walk - 0.9 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪The Henry Addington - ‬6 min walk
  • Bōkan 37

About this property

Novotel London Canary Wharf Hotel

4-star hotel near O2 Arena
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

  • 313 guestrooms or units
  • 39 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
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CA $222 total
includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Howard

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely greeting. Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Danny

Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Lovely swimming pool. Comfy beds. Nice spacious room.
Stayed 2 nights in Nov 2025

4/10 Poor

nina

Stayed 6 nights in Oct 2025

10/10 Excellent

Nikita

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice, the view is amazing, very good value for the price. The fee for pets could have been smaller though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2025

10/10 Excellent

Marvelou

Wonderful hospitality from reservation booking request , start to finish. Check-in was smooth, the staff were professional and welcoming, and the room exceeded expectations in cleanliness and comfort. The swimming pool was beautifully maintained and provided a relaxing atmosphere. A great experience overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Mitch

Stayed 1 night in Oct 2025

10/10 Excellent

Haneefah Adekemi

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and had nice guest service.
Stayed 4 nights in Oct 2025

6/10 Okay

Damian, woking

Stayed 1 night in Nov 2025

6/10 Okay

Nina

Travelled with partner
Liked: Amenities
Very go
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra, Bellevue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with decent sized rooms, great views, super breakfast and nice wee gym/pool. Fridge and kettle in room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, bed comfy and lovely breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service
Check in was quick and easy. Lift to our floor was quick. Room was much more than expected. We booked a double but added a request if a double was available, it would be preferred and our request was completed so we found ourselves in our preferred room type with an amazing view of the London sky line too! The bathroom was clean, room was comfy and clean. Can’t fault our stay here, would go back again
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

virashi

Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very healthy for someone into fitness
Stayed 3 nights in Oct 2025

6/10 Okay

Danae

The room smelt like cigarettes when we walked in and the bathroom had a lingering smell like number 2. However, The views from the room were pretty at nighttime. The rooftop bar was really pretty and had pretty good drinks I must say the drinks were expensive so be prepared to spend around $50 for 2 drinks.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jodie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Farhana

Stayed 1 night in Oct 2025

8/10 Good

Agnar

Liked: Cleanliness, staff & service
Room was not clean! Stain on floor and chair
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bar was very disappointing. A lovely view but the staff were unattentive and issued last ordered at 9.45 when the bar didn’t sit until 11 All other staff were amazing. Helpful and frienfly
Stayed 1 night in Oct 2025

8/10 Good

Kyra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pool and spa area made the stay special. Reception staff appeared 'aloof' and 'pompous'.
Stayed 2 nights in Oct 2025