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Novotel London Canary Wharf Hotel

4.0 star property
4-star eco-certified hotel near O2 Arena

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Located in a vibrant urban area, the Novotel hotel features a striking modern design.
Work out in style with a punching bag and weight training area.
Relax in a spacious lounge area with sofas and chairs, surrounded by city views and industrial-style lighting.
Relax and unwind in our stylish lobby, featuring a bar area, lounge seating, and ample lighting.
Enjoy a panoramic city view from the spacious seating area with leather sofas and armchairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Enjoy a panoramic city view from the comfort of this stylish room, featuring a plush bed, sofa, and flat-screen TV.

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(44 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Superior Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Relax in a stylish room with two single beds, a comfortable armchair, and a large window offering a city view.

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Relax in a spacious room with a large bed, sofa, and armchairs, plus a flat-screen TV and unique ceiling design.

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

Guests can enjoy a selection of 'The Ritual of Karma' personal care products, featuring conditioner, shower gel, and shampoo.

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Enjoy a panoramic city view from the large window, with a comfortable bed and sofa in this stylish room.

Deluxe Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Enjoy a panoramic city view from the comfort of this stylish room, featuring a plush bed, sofa, and flat-screen TV.

Executive Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Enjoy a city view from the comfort of this stylish room, featuring a large bed and a unique piece of artwork.

Superior Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Enjoy a city view from the comfort of this stylish room, featuring a large bed and a chair.

Superior Twin Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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About the area

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bōkan

About this property

Novotel London Canary Wharf Hotel

4-star eco-certified hotel near O2 Arena
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

  • 313 guestrooms or units
  • 39 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Relax in our spacious lobby, featuring a reception desk, comfortable seating areas, and a staircase leading to additional floors.

Hilton London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,009 reviews
The price is CA $208
CA $250 total
includes taxes & fees
Aug 17 - Aug 18
Hilton London Canary Wharf

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1009 reviews
Rating 8 - Good. 247 out of 1009 reviews
Rating 6 - Okay. 75 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 42 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sunniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lacked character and the staff were very very unpleasant at times. Not worth the £200/night mid-week rate.
Stayed 1 night in May 2025

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean, good service
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rajwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel, impeccably clean, and located along a couple beautiful walking routes along the Thames, as well as near some very cute shops, cafes, and restaurants/bars. Jade at the front desk was so incredibly helpful when I checked in, gave me recommendations for some local spots, and made me feel welcome to the UK. Would definitely recommend staying at the Canary Wharf location!
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely disappointed about this hotel. To the point we checked out a day early. The rooms are horrible, nasty scratchy ugly covers over the sofa, lumpy hard pillows and the Reception area was very dusty and dirty. Grumpy, miserable staff who barely looked at you. NEVER AGAIN!!!
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2025

8/10 Good

Bethany, Danville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was quite pleasant and quiet but with easy access to public transport. Check in was quick and easy. Staff were friendly and helpful. They were quick to respond to a minor room issue. Would certainly book again for a future trip to London.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Hotel is 10/10 with incredible views of London. There’s not a lot of late night options around but there’s a handful of great restaurants for dinner options. Great stay for O2 arena events.
Stayed 4 nights in Mar 2025

6/10 Okay

Hilary

Travelled with family
Liked: Cleanliness, property conditions & facilities

Nice room no hot water

Room was clean and good facilities but no hot water so could not have a shower after attending a concert or in the morning only a luke warm wash. Our room was on 21st floor although that shouldnt make a difference.
Stayed 1 night in Apr 2025

8/10 Good

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for what we need
Stayed 1 night in Apr 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mason

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. It was great that the room was slightly earlier. It was frustrating that the TV was faulty.
Stayed 1 night in Apr 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Turki

Stayed 2 nights in Apr 2025

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025