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Sapphire Hotel

3.0 star property
3-star hotel near Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property - evening/night
Property grounds
Triple Room, Private Bathroom
Staircase
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

8.0 out of 10
Very good
(49 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Lobby

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About the area

London

Hammersmith and Fulham stay.Your stay at this Hammersmith and Fulham hotel places you within 2 miles (3 km) of Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Liz Cafe - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

3-star hotel near Westfield London Shopping Centre
As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in a common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

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The price is CA $76
CA $91 total
includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • DVD player
  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1006 reviews
Rating 8 - Good. 316 out of 1006 reviews
Rating 6 - Okay. 200 out of 1006 reviews
Rating 4 - Poor. 106 out of 1006 reviews
Rating 2 - Terrible. 106 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was kind, and the neighborhood proved to be great. Would recommend to anyone considering staying here.
Stayed 2 nights in Oct 2025

8/10 Good

Marie line

Travelled with family
Disliked: Cleanliness
La pièce était grande, sanitaires bien, tout était propre. Serviettes changées tous les jours mais il fallait faire son lit ! La personne de l acceuil vraiment pas accueillante, on a l impression de la faire ch…!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff a bit rude when talking to customer. He is on the phone while dealing with me.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there to work, but security.
Stayed 1 night in Oct 2025

10/10 Excellent

Raben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice quiet place just to stay at for my gig at the o2 academy nearby
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Good for the price. Basic, no frills. Friendly staff.
Stayed 3 nights in Oct 2025

4/10 Poor

Marcus

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the photos . Dirty stained carpet - possibly marked with gum? Substantial burn mark in top of table, missing filter on basin drain. Linen was ok. Feel quite misled as I selected the property over others based on the photos they presented.
Stayed 3 nights in Oct 2025

8/10 Good

Jamie L

Liked: Amenities
The Accommodation was worthy of what I paid for and about what I expected based on the reviews. The bedding and towels were clean - which was the most important part of any hotel, the only annoyance was going up 4 flights of stairs anytime I wanted to go to my room, However I was not in the room that much except for the evenings after exploring the city. Hotel is close to a lot of great food options, easy and close access to any sort of public transportation, the neighborhoods around were relatively quiet and nice to walk around, while feeling safe. They could use a good cleaning or the carpets but other than that I would most likely stay here again. The only thing I’d have to downfall is that the rooms on the top floor get hot if you don’t keep windows open, of course this means you hear the police sirens a lot more. They also should update the photos of the rooms.
Stayed 8 nights in Oct 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mara

Stayed 1 night in Oct 2025

4/10 Poor

Ewout

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The property is very very noisy. The street notices come straight in the room. Curtains didn’t close properly so light kept coming in. Difficult to sleep with all the noise
Stayed 4 nights in Oct 2025

8/10 Good

Tenzin

Stayed 1 night in Oct 2025

8/10 Good

Sydney

Stayed 6 nights in Oct 2025

10/10 Excellent

Christina

Stayed 6 nights in Oct 2025

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Oct 2025

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

4/10 Poor

Aklilu

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby! Excellent friendly staff!
Stayed 1 night in Oct 2025

6/10 Okay

Joaquin

Decent room for the price. Not super nice but a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Priscilla

Stayed 4 nights in Sep 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service
The hotel served its purpose for us. It was clean and comfortable staff friendly. Set up was a bit odd with check-in actually in a different hotel and the room in a separate building. All in all clean room in decent location fine for one night
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Business traveller
I enjoyed the fact that there were numerous shops and eateries around . It was a good atmosphere. The hotel should however ensure that the rooms are hovered regularly and at least washrooms and bathrooms are cleaned a bit regularly when there is a guest in.
Stayed 6 nights in Sep 2025

6/10 Okay

Ana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025