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Sapphire Hotel

3.0 star property
3-star hotel near Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property
Property grounds
Triple Room, Private Bathroom
Staircase
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

7.6 out of 10
Good
(39 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

London

Hammersmith and Fulham stay.Your stay at this Hammersmith and Fulham hotel places you within 2 miles (3 km) of Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 6 min drive - 4.0 km
  • Hyde Park - 7 min drive - 4.3 km
  • Oxford Street - 11 min drive - 5.8 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk
  • ‪PizzaExpress - ‬9 min walk

About this property

Sapphire Hotel

3-star hotel near Westfield London Shopping Centre
As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in a common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Romanian, Spanish, Urdu

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Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • DVD player
  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 199 out of 1003 reviews
Rating 4 - Poor. 111 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Regardless of what people said, it was clean and affordable. Perfect for a budget savvy traveler. Reception was incredibly kind and helpful for early checkin.
Stayed 3 nights in Mar 2025

8/10 Good

Lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

m

Stayed 2 nights in Mar 2025

2/10 Terrible

Zane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Dirty bedsheets with blood on them, fire alarm kept going off during the night, incredibly rude staff. Terrible service and experience
Stayed 2 nights in Mar 2025

8/10 Good

Kristian

Stayed 3 nights in Mar 2025

8/10 Good

Graham

Budget stay

Clean, staff friendly
Stayed 1 night in Mar 2025

6/10 Okay

Kenny

Business traveller
Liked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little room with a balcony, did the job
Stayed 1 night in Mar 2025

2/10 Terrible

william

Disliked: Staff & service, property conditions & facilities, room comfort

Ok

Old and noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jakob

Stayed 2 nights in Mar 2025

8/10 Good

Hui Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a comfortable place for what you paid for. The room is clean, bed is comfortable, the location is strategically close to tube station, in a very lovely neighborhood.
Stayed 3 nights in Mar 2025

10/10 Excellent

Martyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, thank you

Very helpful and professional service given
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious twin bed room left a good impression. Clean appearance overall. Fridge in the room was a bonus. Comfortable home from home. Bathroom and room facilities very welcoming. Price offer was an absolute value driven aspect of choice. . Upgraded to larger room was an epitome of excellent customer services. Just found after the corner from Goldhawk Road Tube London and retail established brand food shops are right on the nearby route. You could not have a better situation accessing different types of meals to cook from local food traders. Lovely stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Alison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room 24 was very small and very hot and hard to move in the bathroom due to this. The bed was so uncomfortable we left after two days even tho we booked for 6 . There was only one mug and towel for two people. We ask for a refund but the man in the office acted as he had no authority . Shame as it was situated in a good spot in Shepherds Bush.
Stayed 6 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Good value , location , clean, but the shower pipe leaked, however the shower was fine and worked
Stayed 1 night in Feb 2025

6/10 Okay

georgina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a little confusing that you don’t actually stay where advertised but for the money I thought the property was reasonable. Staff where friendly and hotel was close to where we needed to be .
Stayed 1 night in Feb 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge!
Stayed 1 night in Feb 2025

10/10 Excellent

Theodore

Great value for someone travelling alone. A bed, shower, wifi and tv were all I needed and I got it at a great price. It's not fancy, and the walls are thin but it's exactly what you'd expect for the price.
Stayed 7 nights in Feb 2025

6/10 Okay

Sam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. The property was OK and convenient for the location. Parking was handy (and free after 6) on street but got to be lucky to get a space. The room was very basic, the radiator leaked and it could have been cleaner. The lights were also hanging out the ceiling... BUT... if you want somewhere cheap and convenient to get your head down after a gig at the Apollo its perfectly adequate.
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location...

This is a clean, no frills hotel with great staff. Would stay again.
Stayed 3 nights in Jan 2025