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The Soho Mandeville

Property class: 4
4-star apartment near Piccadilly Circus

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Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
59 Rupert Street, London, England, W1D 7PG
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Sondheim Theatre
    ‪1 min walk‬
  • Place, Shaftesbury Avenue
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Classic Apartment, 1 Double Bed

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Exclusive Townhome, 2 Bedrooms

  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

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About the area

London

London City Centre stay.At this London City Centre apartment, you'll be well placed to visit Piccadilly Circus and Leicester Square, both within a 5-minute walk. Oxford Street and Trafalgar Square are also within half a mile (1 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Old Compton St - 1 min walk - 0.2 km
  • Sondheim Theatre - 1 min walk - 0.2 km
  • Shaftesbury Avenue - 1 min walk - 0.2 km
  • Apollo Theatre - 2 min walk - 0.2 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Duke of Wellington - ‬1 min walk
  • ‪Comptons - ‬2 min walk
  • ‪Supernova - ‬1 min walk
  • ‪Freedom Bar - ‬1 min walk
  • ‪Rupert Street Bar - ‬1 min walk

About this property

The Soho Mandeville

4-star apartment near Piccadilly Circus
The Soho Mandeville offers its guests express check-in, express check-out, and an elevator. WiFi is free in public spaces.

This 4-star London apartment is smoke free.

  • 2 guestrooms or units
  • 3 levels
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
The Soho Mandeville offers 2 accommodations with complimentary toiletries. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include showers.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: GBP 26 per day

Kitchen

  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Rollaway/extra bed: GBP 35 per night

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Limited housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • 3 floors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 26.0 per day.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM
  • Crib (infant bed) fee: GBP 26.0 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Soho Mandeville Apartment
Soho Mandeville
The Soho Mandeville London
The Soho Mandeville Apartment
The Soho Mandeville Apartment London

Frequently asked questions

How close is The Soho Mandeville to the airport?

The Soho Mandeville is 9.7 mi (49-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Soho Mandeville have an airport shuttle?

Airport shuttle services are not available at The Soho Mandeville.

Does The Soho Mandeville offer free breakfast?

The Soho Mandeville does not offer free breakfast.

Is there a casino at The Soho Mandeville?

No, there is no casino at this apartment.

What time is check-in at The Soho Mandeville?

Check-in start time: 4:00 PM; Check-in end time: 11 PM.

Is there free parking at The Soho Mandeville?

Free parking is not available at this apartment.

Does The Soho Mandeville have a pool?

The Soho Mandeville does not have a pool.

Does The Soho Mandeville have a spa?

There are no spa services available at this apartment.

How close is The Soho Mandeville to downtown London?

The Soho Mandeville is 0.4 mi away from London.

The Soho Mandeville Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 90 reviews
Rating 8 - Good. 17 out of 90 reviews
Rating 6 - Okay. 25 out of 90 reviews
Rating 4 - Poor. 14 out of 90 reviews
Rating 2 - Terrible. 19 out of 90 reviews

6.4/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

pete

Disliked: Communication

Avoid

We booked/paid 6 months in advance, had an email just before saying our booking ‘was guaranteed’ (in bold) so felt safe but we never got checked-in, kept leaving messages on their number (no front desk and no one to speak to ) and Hotels.com couldn’t help/reach them either. After sitting outside for 2 hours we had to find somewhere else to stay. Ruined our special occasion and days later we still have no explanation or refund.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoy the mandeville

Everything perfect
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience!

This location is absolutely NOT to be recommendet! The location is announced as "premium" and "4 star" flat. In reality, the location is great (but only for young people) but the rest is horrible! The flat is dirty. We found hair on the floor, the carpet had lots of dirty spots, the towels (that should be new) were dirty and wet. The matresses had spots on them like it was dry blood. It was a very bad experience. We told the manager, he was going to come and clean. All he did: Took away one of the carpets (and put it in a cupboard) and at least provided us with new towels. The hair was still there, the dirt on the floor also. Also, I would not recommend going there with kids. The location is behind Picadilly. An area with lots of entertainment bars and massage places, it was noisy at night and we did not feel save to walk around after dark. This flat needs to be seriously cleaned. As such it is a joke and not worth the money spent!
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

JI HYE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔시설에 엘리베이터가 있었는데 막상가보니 엘리베이터가 없었고 매우 가파른 나선형계단이 있어서 짐 옮길 때 아주 힘들었습니다.룸은 사진과 매우 다르고 거실은 거의 없다고 보면 됩니다.캐리어 2개 피면 끝입니다.체크인 방법에 대해 미리 연락을 시도 했으나 여러번의 메일과 메세지에도 답변이 없고 전화도 자동응답으로 넘어가고 연락이 되지 않아 힘들었습니다. 체크 아웃이 11시 였는데 10시에 전기가 끊겨서..당황했고 불편했습니다. 아래가 바로 펍이어서 새벽시간대에 소음이 심합니다.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The place was in a great location however the apartment was too small and looked nothing like the photos. The room was not clean, the Sofa had stains on it and considering it was a sofa bed I thought that was unhygienic. The fridge didn’t work nor did some of the lights within the room.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Kesem

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Review

We arrived late-flight got delayed and didn’t have anyone to talk to the office is not accessible to international costumes and i had to pay for the incoming call they made me. Also-the apt didn’t have any elevator as it says at the description. It’s located on third floor which is problematic for old people or people with a lot of luggage. Location is amazing! It’s 1 minute from china town and Piccadilly Circus. In general-the apt is really small but ok for 3 people not more. Everything was new and clean. My main problem was to contact the office-they didn’t answer my calls all week long and didn’t take care of my request to store my luggage on our last day. Overall I won’t recommend it to my friends.
Stayed 7 nights in Aug 2019
Verified review

6/10 Okay

María Isabel

Disliked: Cleanliness, staff & service

Mucho que mejorar

El apartamento está muy bien situado, en 3 minutos andando estás en Picadillo Circus y en 5 en Leicester Square. Estás en pleno Soho, así que hay ruido por la noche, si invirtieran algo de dinero, en cambiar las ventanas del apartamento, no sé oiría nada, pero las ventanas son muy viejas, tienen holgura , entra el frío y el ruido. Los viernes y sábados el ruido se alarga hasta las 3 de la madrugada, el resto de días para las 11 de la noche hay silencio. En cuanto a los productos de higiene, éramos 4 personas y estábamos 6 días,nos dejaron un bote de champú y otro de gel de 10ml cada uno y 3 rollos de papel higiénico. Eso y nada , igual. La alfombra de la sala estaba sucia. En cuanto al espacio y la cocina bien. Al lado del apartamento hay un supermercado pequeño y a 20 metros una panadería con pan y bollería recién hecha.
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Ole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

De brænde os af !

Vi havde booket en lejlighed og lavet aftaler med kontoret om hvordan vi fik udleveret nøgle til lejligheden. Da vi sad i taxi på ve derind, ringede vi og fortalte at vi var på vej og fik beskeden at lejligheden var overbooket og at der derfor ikke var plads til os. Ingen hjælp at få og meget kort samtale. Vi ringede derfor til www.hotels.com som var meget hjælpsomme og fandt noget andet til os, men ikke særlig rar oplevelse med 2 børn. Jeg kan derfor ikke anbefale dem på nogen måde og skal aldrig booke hos dem igen og håber også at hotels.com stopper samarbejdet med dem.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Great location and very helpful staff, it was very clean with great shower and new kitchen facilities. They even allowed us a later checkout which was very much appreciated. A small improvement would be shower gell, coffee, milk (which I notice others have remarked upon but there is a supermarket 2 doors down so even that was a 2 minute fix). I will definitely be returning and using for business and leisure - great place to stay, fab location, recently refurbished & the company involved respond immediately to any issues.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Beliggenheden er fantastisk. Men der var slet ikke gjort ordentlig rent. 3 ud af 4 lyspære i badeværelset virkede ikke, så det var meget svært at ligge make-up på med så dårlig belysning. De havde kun efterladt en rulle wc-papir til os da vi ankom og lovede at komme med noget mere, men det gjorde de aldrig. Men de var søde i telefonen mht ind- og udtjekning.
Stayed 4 nights in May 2019
Verified review

2/10 Terrible

Denis

Disliked: Staff & service, property conditions & facilities, room comfort
Très beau quartier a Soho Par contre appartement non disponible à l'arrivée.. alors que la réservation a été faite il y a 2 mois ! Appartement de substitution ...lais sans eau chaude et ni chauffage .... Nous ne recommandons donc pas...
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The internet were working only for 2 hours, The rest of the 4 days I had no Wi Fi and nobody was to the apartment to fix it. Also the kitchen did not work. The good thing, the location: but there are a lot of noise(light and it's difficult to sleep.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Shower is broken No coffee machine Sofa to sleep is horrible
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Ida

Liked: Staff & service, room comfort
Fantastisk beliggenhet.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay

Great location for nightlife. Places to eat, shop, and party are all within walking distance.
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soho

Mitt i smeten av Soho ligger denna etta med allt utanför dörren. Här blev vi två nätter. Perfekt om man har barn som inte alltid orkar gå så långt. Samt ett hav av underbara musikaler, barer samt restauranger.
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hanno trattenuto la cauzione data in contanti pari a 200€ dicendo che c'era odore di fumo. Sono e trati in appartamento 2 di colore usando le loro chiavi e minacciandomi hanno trattenuto la cauzione... da denunciare
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
During my stay I tried to contact the management company many times about damage to the apartment that had been done before my arrival. My bedroom door handle was broken and falls off on one side and is worryingly loose on the other A kitchen cupboard door almost fell on my head one morning when I tried to open it for the first time Both lamps in my bedroom do not work and one looks like it has been seriously damaged by damp The bedroom lights seem to have a loose connection as they sporadically go into a strobe effect which is rather headache inducing There is no tea towel, sponge or washing up liquid in the kitchen so anything I do use cannot be washed properly before or after use And to top things off the door to the building had an issue with it's locking mechanism and locked me out of the apartment, it took me close to an hour for someone to actually let me back into the building as the management company was not answering calls until I tried the new business line. When they arrived they again left me standing on the street in the cold and rain because they had not even brought a key to allow me to gain entry. He came back with a few more colleagues to fix the damaged items listed above and it took the three men close to two hours to change the light bulbs in the bedroom lamps and take the kitchen cupboard door off as they could not fix it. And I was left with everything else on my list unresolved.
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Scam. Pictures are not real. Trash all over inside the building. Entrance has trash and vandalism. A complete scam. Try to get money back and I couldn’t. Decided it was better to move out of this “hotel” and ended up paying for a new hotel while this one did not returned my money. Very disappoints with Expedia also.
Stayed 10 nights in Aug 2018
Verified review

4/10 Poor

Rasmus

Disliked: Cleanliness, property conditions & facilities, room comfort
Det var noget beskidt vi var der en uge og fik kun et håndklæde
Stayed 7 nights in Jul 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitivt inte 4-stjärnigt!

Englasfönster mot två gator med pubar, fruktansvärd ljudnivå från barerna fram till 5 på morgonen. Ingen AC och därmed en temperatur på upp emot 38 grader i lägenheten. Trasig dubbelsäng, ingen bäddmadrass i bäddsoffan, fönstret åkte upp av sig själv, smutsigt golv. Drogförsäljning inne i trapphuset och bråk och fylla utanför. Vi hade bokat 5 nätter men det gick inte att härda ut, flyttade efter 3 till ett annat hotell. Förstår inte varför detta får finnas kvar på sajten, det är under all kritik. Undvik!
Stayed 5 nights in Jul 2018
Verified review

4/10 Poor

edwing

Disliked: Cleanliness, staff & service, room comfort

Very noisy street

Location was good. We waited for Hours to get attended in the office so someone could give us the keys to the apartment. The street was too noisy and the pull out bed (sofá cama) was very uncomfortable. No air conditioner and too small for four ppl. We tried to call several times and for days but no one picked up.
Stayed 4 nights in Jul 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Great location but don’t take the kids

This apartment was in a great location close to theatres and Piccadilly Circus. Great restaurants and local street eats in the street outside during the day. At night it was a red light area with a number of massage parlours. The apartment was very noisy. At 3am it was loud outside. It was really a one bedroom apartment with two small and broken stretchers as additional beds. We had to sleep on the lounge.
Stayed 4 nights in Jul 2018
Verified review

2/10 Terrible

Anne Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst accommodation ever

The communication was horrible we arrived at 1:00 am waited over 45 minutes to be let in! The carpet in hall smelled like urine and was stained and gross. The apartments were filthy hair inside the covers and on pillow cases, stains on mattress of pull out couch bed, mold stains on wall , odor was disgusting, no cutlery in drawers, used toiletries left for guests. I have never been replied to we left after first night no one will respond NEVER stay here
Stayed 4 nights in Jun 2018
Verified review

4/10 Poor

Ben

Liked: Property conditions & facilities
Disliked: Staff & service

Wouldn't stay again or recommend

I was due to arrive at 7pm, I was asked to call 45 mins ahead to confirm my arrival and again to call 5 mins ahead, both of which I did and was still left waiting for 25 minutes to be met. Upon arrival, the guy who met me didn't have the card machine to take the security pre-authorisation amount and so we waited another 15 mins for his colleague to drop that around. This left me very frustrated after a long day when I just wanted to get in, drop my things, shower and have dinner. Once deposit done, it was apparent there was no toilet roll. After a call, this was provided but an additional frustration. I had been left two keys with which to access the front door and flat door. After dinner I returned and the front door wouldn't open without a code. I had not been left a code. After waiting some 30 minutes and unanswered calls to the off-duty number, someone staying in the same building came home and I got in. Frustration with the poor service and poor communication is by now through the roof. The following morning I wanted to iron my shirt for the day only to find that despite their being a fridge, dishwasher and washing machine, the flat was not equipped with an iron or ironing board. I called and made my request for these and was told they would be there by the end of the day. When I returned to the flat, they were not there. after further phone calls, it was around 9:30 pm before they surfaced. Overall - comfortable flat let down by really poor service.
Stayed 2 nights in May 2018