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Best Western Plus InnTowner Madison

3.0 star property
3-star hotel near University of Wisconsin Hospital and Clinics

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Photo gallery for Best Western Plus InnTowner Madison

Free daily buffet breakfast
Bar (on property)
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

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2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪13 min walk‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(100 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

9.0 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(66 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non Smoking, Seplrm, Fireplace, Micrfg, Wifi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Corner King Room with Sofabed

  • Sleeps 4

Corner King Room

  • Sleeps 2

Cozy Two Double Room

  • Sleeps 4

King Suite with Separate Living Area

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About the area

Madison

City center stay.Within a 15-minute walk of this Regent hotel, you'll find University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison. Camp Randall Stadium and Edgewood College are also within 2 miles (3 km).

What's nearby

  • Lake Mendota - 11 min walk - 1.0 km
  • University of Wisconsin-Madison - 13 min walk - 1.1 km
  • University of Wisconsin Hospital and Clinics - 13 min walk - 1.1 km
  • Camp Randall Stadium - 13 min walk - 1.1 km
  • Henry Vilas Zoo - 3 min drive - 1.8 km

Getting around

  • Madison Station - 6 min drive
  • Dane County Regional Airport (MSN) - 21 min drive

Restaurants

  • ‪Qdoba Mexican Eats - ‬9 min walk
  • ‪Microcosm Cafe - ‬3 min drive
  • ‪Cadre - ‬3 min walk
  • ‪Pasture and Plenty - ‬2 min walk
  • ‪Blue Moon Bar & Grill - ‬3 min walk

About this property

Best Western Plus InnTowner Madison

3-star hotel near University of Wisconsin Hospital and Clinics
Best Western Plus InnTowner Madison offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Madison hotel is smoke free.

  • 176 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1984
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Disliked: Amenities
under going remodeling that didn't bother us so much. Hard to following some of the signs. Was there for hospital stay and shuttle was great. Breakfast was good. the room was clean. Staff was helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is under some major renovation at the moment. The temporary entrance was not really clearly marked. The weather was not great and I feel the hotel could have done a better job with salt and such. Room was clean, although the heater/air conditioner was being held up by a 2x4. Once you stepped out into the hallway or went anywhere in the hotel it felt like you were in the zombie apocalypse!! I understand renovations need to be done but maybe on floor at a time…..or have the price of a night reflect that you were staying during a filming of The Walking Dead!
Stayed 1 night in Dec 2025

2/10 Terrible

brice

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the shower. My girlfriend has 3 stage cancer. We where there for a appointment. Whole place was under construction! Wires hanging down. It was terrible. CONER the manager said he would contact you, to credit back my money gor the room. Did they do that ? Absolutely health Hazzard. Maintenance comes in the room and sprays bleach and fooger to get rid of the spot .i told him my girlfriend has cancer, i said until we leave! He kepted spraying the bleach. The guy didnt speak English! Worst experience ever. Please let me know when I get a refund please? Sincerely, Tracy Bauske & Brice Bauske
Hallway with wires hanging down under construction, lights hanging down. Very bad and dangerous
Stayed 1 night in Dec 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nicely decorated; however, the space was tight and the refrigerator and phone were not working. The staff were helpful, doing the best they could during the present under construction environment.
Stayed 2 nights in Dec 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room staff
Stayed 5 nights in Dec 2025

6/10 Okay

Heidi

Liked: Staff & service, room comfort
Disliked: Cleanliness
I was charged twice, from hotels.com, and the hotel. The hotel said I could have the hospital discount as I was there for my child’s medical appointment, and when I called the hotel to refund they said they were unable to help me and text me a random number to call someone else to resolve. Ugh. There was something crusty on the sheets, and I was too tired to ask to change rooms :( The breakfast team was great. The hotel itself is being remodeled, and the check in door is way in the back.
Stayed 1 night in Dec 2025

4/10 Poor

Gloria

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction created confusion and unsafe walkways outside and inside building.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room but it would’ve been nice to be notified that they’re doing remodeling in the hallways and the front entry room. We didn’t know where to go when we were there because it was so close to the hospital so we had a difficult time because we had surgery the next day of finding the opening. And we couldn’t control the heat. There was no numbers, no matter what button we pressed so the heat was not being able to be controlled, but it was a clean room and because of its location so close to the hospital I will definitely be back
Stayed 1 night in Dec 2025

6/10 Okay

Lori

Stayed 1 night in Dec 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Close to campus and Camp Randall. Free parking. Free breakfast. Fast friendly check-in
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice breakfast, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Mary B

Liked: Cleanliness, staff & service, amenities
Check in staff were very kind and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marilyn

Travelled with partner
Staff were friendly and kind. Shuttle service was amazing
Stayed 2 nights in Nov 2025

8/10 Good

Al

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More disability parking would be nice.
Stayed 1 night in Nov 2025

8/10 Good

Misty

Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, friendly staff, free buffet breakfast, shuttle service.
Stayed 1 night in Nov 2025

8/10 Good

Wojciech

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as expected
Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Stayed 1 night in Nov 2025

10/10 Excellent

brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good. The breakfast was very impressive for a continental breakfast. The staff was super friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Angeline

Stayed 4 nights in Oct 2025