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4.3 out of 5

"The location was great! The hotel was very nice. Bonus points for a wonderful shower set up! " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

3.5-star hotel near Kohl Center

Heart of Madison

You'll be steps from Capitol Square and a 5-minute walk from Wisconsin State Capitol with a stay at this well-placed hotel. Also, Overture Center for the Arts is within half a mile (1 km) and Kohl Center is within 2 miles (3 km).

Free airport shuttle

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. A bar/lounge, a 24-hour front desk, and express check-out are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 214 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Room service, premium bedding, and coffee/tea makers are also available.

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed, Accessible, View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, View (w/ADA Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Capitol)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Premier Park Hotel ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Park Hotel

Everyone (9) Couples (1) Family (4)
5 out of 5
The location was great! The hotel was very nice. Bonus points for a wonderful shower set up!

Posted by on 18 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by GW

Thank you for your feedback (and the bonus points!). I'm glad you enjoyed your stay.

5 out of 5

Posted by on 8 Nov. 2019

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5 out of 5
Friendly staff and renovated spaces-this is a step up from the old Inn on the Park.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by GW

It's been fun since our renovation to welcome back guests who stayed with us during the Inn on the Park years. They're always pleasantly surprised. Thank you for staying with us.

5 out of 5
Very accommodating and very helpful. They said our reservation was cancelled the week before. My husband had. Printed out the confirmation when we originally booked the reservation.

Posted by on 8 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by GW

Thank you for sharing your feedback. I'm glad we were able to work out the issue with your reservation. I hope we'll see you again.

4 out of 5
Wish we had a view of the capitol. Otherwise it was nice

Posted by on 3 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Park Hotel

All of our Capitol Suites have a view of the Capitol Building. Hopefully there will be one available for your next trip to Madison.

5 out of 5
Loved the view and the valet service. Great location.

Posted by on 31 Mar. 2019

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5 out of 5

Posted by on 24 Feb. 2019

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4 out of 5
Good stay clean room friendly staff Great location

Posted by on 20 Jan. 2019

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4 out of 5

Posted by on 16 Dec. 2018

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2 out of 5
Clerk at check in not pleasant. Room adequate but small. Loud neighbors very annoying. No free brewed coffee in the morning. Definitely not worth $160 per night.

Posted by on 9 Apr. 2017

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Comment from Hotel Management

11 Apr. 2017 by George

I am sorry to hear we disappointed you and I appreciate you leaving feedback so we can improve.

About the Best Western Premier Park Hotel

Location 22 S Carroll Street, Madison, WI 53703

Property Features

Best Western Premier Park Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 12197 square feet (1133 square meters) and includes a conference center. The business-friendly Best Western Premier Park Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Madison hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • 12197 sq ft of conference space
  • 1133 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Best Western Premier Park Hotel offers 214 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

The Post - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 15 for adults, USD 8 and USD 15 for children (approximately)
  • Valet parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Park Inn
  • Best Western Park Plus Inn
  • Best Western Plus Inn Park
  • Best Western Plus Inn Park Madison
  • Best Western Plus Park Inn
  • Best Western Plus Park Madison
  • Best Western Plus Inn On The Park Hotel Madison
  • Best Western Madison
  • Madison Best Western
  • Best Western Premier Park Hotel Madison
  • Best Western Premier Park Madison
  • Best Western Premier Park
  • Best Western Hotel Madison
  • Premier Park Hotel Madison
  • Best Western Premier Park Hotel Hotel
  • Best Western Premier Park Hotel Madison
  • Best Western Premier Park Hotel Hotel Madison
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.