Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property
Family-friendly 3-star hotel with free water park

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Standard Room, 1 King Bed
Standard Room, 1 King Bed with Sofa bed
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madison

Boardwalk/promenade, shopping nearby .Within 2 miles (3 km) of this Madison hotel, you'll find Capital Brewery and Pleasant View Golf Course. National Mustard Museum and Walnut Grove Dog Park are also within 2 miles (3 km).

What's nearby

  • West Towne Mall - 4 min drive - 3.2 km
  • Hilldale Shopping Center - 9 min drive - 7.9 km
  • University of Wisconsin-Madison - 11 min drive - 10.0 km
  • University of Wisconsin Hospital and Clinics - 11 min drive - 10.0 km
  • Camp Randall Stadium - 13 min drive - 11.8 km

Getting around

  • Madison Station - 21 min drive
  • Dane County Regional Airport (MSN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Tanner's Bar & Grill - ‬14 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly 3-star hotel with free water park
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square meters) and includes a conference center. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours), an area shuttle, and a train station pick-up service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Meeting rooms
  • 6800 sq ft of conference space
  • 632 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 319 reviews
Rating 8 - Good. 68 out of 319 reviews
Rating 6 - Okay. 43 out of 319 reviews
Rating 4 - Poor. 13 out of 319 reviews
Rating 2 - Terrible. 16 out of 319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, WAUKESHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed the pool. It was very nice having the restaurant attached.
Stayed 1 night in May 2025

4/10 Poor

Laurel

Travelled with family
Disliked: Cleanliness, staff & service

Crappy Manager

Unfortunately we had a horrible night stay due to being placed on the same floor as bunch of high schoolers during the state hockey meet. The noise was ridiculous and the pranks were obnoxious and late. I’ve tried three times to contact the hotel manager and have not even heard back. Very disappointing! Also, our bathroom was gross and has a hole in the wall that no one bothered to patch apparently.
Stayed 1 night in Mar 2025

2/10 Terrible

Yesenia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The floor in the hallway and our room was not vacuumed. The halls smelled like smoke, the ice machine on our floor didn’t work, the garbage in the hall smelled like someone threw dirty diapers in it.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family fun

It was wonderful the waterpark was amazing the free breakfast was a good spread and delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great retreat with kids under 15. Pool is nice and staff is pleasant. Friday and Saturday the front bar is open for food and drink service. Be careful where your room is. We stayed in a room over yhe banquet hall during a wedding and our room vibrated until Midnight due to the Dj
Stayed 2 nights in Feb 2025

4/10 Poor

Connie

Liked: Cleanliness
Bar and restaurant were both closed. We chose this hotel because we wanted convenience and we did not get it.
Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Check in lady was rude as hell. No customer service at all. You could tell she was just pissed she was at work. Told us the bar was open on sunday. No bars were open all day
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very nice hotel! Room was huge for a king suite! Bed and pull out bed were super comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

mahmoud, Evanston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Very cool pool for kids Everything is conveniently located The restaurant is ok I would go with just pizza Prime rib was not good
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Hannah

Travelled with family
Disliked: Property conditions & facilities, room comfort

Just kept getting worse.

Waited over for 30 min to check in just to get to our room and the key cards didn’t work. Had to go wait in line for another half hour just to get into my room. Got the kids ready to go swim the main reason we got the hotel was for the pool and amenities of the pool. The basketball hoop was broken but didn’t matter anyway because the pool has to be shut down due to mechanical issues for the remainder of the night. We were only staying one night. The hallway smelt like a sewer spill on the third floor. And everytime you touched the elevator button it shocked you not sure if there was a short or what.
Stayed 1 night in Feb 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia, Coral Gables

Stayed 1 night in Feb 2025

8/10 Good

Keneisha

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2025

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool with my littles! Hard to find a good pool for kids! We will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Jan 2025