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Holiday Inn Madison at The American Center by IHG

Property class: 3
3-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

Exterior
Indoor pool
Exterior
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, University of Wisconsin-Madison
    ‪20 min drive‬
  • Place, Camp Randall Stadium
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Madison

In Madison .A stay at this hotel places you within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. East Towne Mall and Token Creek Park Dog Park are also within 3 miles (5 km).

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 2 min drive - 2.2 km
  • Alliant Energy Center - 13 min drive - 23.3 km
  • University of Wisconsin-Madison - 20 min drive - 18.0 km
  • Camp Randall Stadium - 21 min drive - 27.3 km

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo’s - ‬5 min drive
  • ‪Bowl-A-Vard - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

3-star guestrooms with comfy beds
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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  • Hot tub
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May 25 - May 26
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

How close is Holiday Inn Madison at The American Center by IHG to the airport?

Holiday Inn Madison at The American Center by IHG is 6.2 mi (16-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Madison at The American Center by IHG?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center by IHG on May 25, 2026 start from CA $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Madison at The American Center by IHG have an airport shuttle?

Holiday Inn Madison at The American Center by IHG offers a free airport shuttle, available from 6:00 AM to 11:00 PM on request.

How close is Holiday Inn Madison at The American Center by IHG to the beach?

This hotel is 10.6 mi (18-min drive) from James Madison Beach and 12.5 mi (17-min drive) from Esther Beach. Don't forget your sunscreen!

Does Holiday Inn Madison at The American Center by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Madison at The American Center by IHG, but full breakfast is offered for a fee of between USD 10.00 and 20.00 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Madison at The American Center by IHG?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (13-min drive) is nearby.

What time is check-in at Holiday Inn Madison at The American Center by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Madison at The American Center by IHG?

This hotel offers free self parking.

Does Holiday Inn Madison at The American Center by IHG have a pool?

Holiday Inn Madison at The American Center by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Holiday Inn Madison at The American Center by IHG have a restaurant?

Holiday Inn Madison at The American Center by IHG is home to Geiers Grill, which features happy hour.

Does Holiday Inn Madison at The American Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Madison at The American Center by IHG to downtown Madison?

Holiday Inn Madison at The American Center by IHG is 6.7 mi away from Madison.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 707 reviews
Rating 8 - Good. 205 out of 707 reviews
Rating 6 - Okay. 69 out of 707 reviews
Rating 4 - Poor. 26 out of 707 reviews
Rating 2 - Terrible. 24 out of 707 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are hard as bricks and the pillows are absolutely horrible!
Stayed 1 night in Apr 2026

8/10 Good

DEBRA, TREMPEALEAU

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2026

10/10 Excellent

DEBRA, TREMPEALEAU

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room. Excellent staff that checked us in and waited on us for breakfast. Beds nice and comfy. Hallway carpets need fixing they are pulling up.
Stayed 1 night in Mar 2026

8/10 Good

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the breakfast and dinner and bar. We had a relatively large group of family members there for a few days and really enjoyed being able to gather there. TVs need to be upgraded. No hdmi or streaming options available.
Stayed 3 nights in Jan 2026

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angel

Stayed 1 night in Jan 2026

10/10 Excellent

Mickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. They gave great advise!
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

2/10 Terrible

Marissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The whole hotel was freezing. The pool was broken so hot tub wasn’t working. We came with our hockey team and everyone’s key cards disabled multiple times so we all had to keep going down to the front desk to get new key cards as we were standing in our swimsuits in the cold hallways because the hotel was freezing. This was not just for our room. It was for all over the different people’s room rooms. At least seven of us had disabled keys more than once. They had one person working at the front desk. We will never stay here again.
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had two rooms and both bathrooms were terrible. One bathroom’s toilet seat was urine and feces stained. (Go to the local HomeDepot, or where ever, and buy a replacement toilet seat for 19.99.) In one bath room you had to let the shower run for approximately 25 minutes before you could get warm water. In both showers the walls were stained and had a black color on the wall where it joined the tub.
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used Uber because my flight was so early. Very clean and comfortable room. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

jill

Travelled with family
The heater and compressors were loud and sink was loose. But it was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Zach

Stayed 1 night in Oct 2025

10/10 Excellent

Ramona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff, Ms. Reecie, and the young lady in the morning for breakfast, the young lady who checked me in, the gentleman who made some great drinks at the bar, the manager and her cute sweet dog. I was so thankful for how they handled me and my stay. The experience makes me very confident that I'll be booking for my next business trip. O and the pool and hot tub was clean! Yes im coming back
Stayed 3 nights in Aug 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Matt

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The front desk was not very welcoming or friendly at all. It seemed like they were disappointed we were there.
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No rooms available 1 hour before check in. Understandable, went to football game without having a room. Came back to hotel around 11:30pm to check in and had to wait 20 minutes for the front desk person to show up. Used phone that is supplied to call them and that rang for 20 minutes. The front desk person final came walking out of somewhere with a glass of water. No apologies didn’t say a word just asked name on reservation. Completely no security for lobby no locked doors no one at desk.
Stayed 1 night in Oct 2025

4/10 Poor

James

Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable. Breakfast was great! I would definitely recommend
Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Can I get a receipt? Need to expense it.
Stayed 1 night in Sep 2025