80.0% Based on 885 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

4-star hotel perfect for exploring Alcala de Henares

Heart of Alcala de Henares

Within a 10-minute walk of the hotel, you'll find Puerta de Madrid and Archbishop's Palace. Casa de la Entrevista and Plaza de las Bernardas are also within half a mile (1 km).

Business services

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Free Internet, LCD TVs

The 132 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with satellite channels, and other amenities include hair dryers and laptop-compatible safes.

Standard Double or Twin Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
C$96 per night

Standard Double or Twin Room (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (promo weekend)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend out of 885 reviews

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9469 square feet (880 square meters) and includes conference space. A spa tub, a terrace, and multilingual staff are also featured at the business-friendly Rafaelhoteles Forum Alcalá. For a fee, parking is available. This 4-star Alcala de Henares hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • 9469 sq ft of conference space
  • 880 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (20.2 km / 12.5 mi)
  • Train station: Alcalá de Henares Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rafaelhoteles Forum Alcalá offers 132 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Laventae - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.8.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 5 rooms, or for bookings of more than 7 nights. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.30 per person (approximately)
  • Self parking fee: EUR 15.40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.