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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Exterior
Interior entrance
Outdoor pool, sun loungers, lifeguards on site
Porch
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.0 out of 10
Very good
(25 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(181 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Al-Nassim Teteria | Restaurante Libanés - ‬3 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Jamón 55 - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1444 out of 2065 reviews
Rating 8 - Good. 441 out of 2065 reviews
Rating 6 - Okay. 118 out of 2065 reviews
Rating 4 - Poor. 34 out of 2065 reviews
Rating 2 - Terrible. 28 out of 2065 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Narisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has strong smell ( perfume ) first day then second day it was musty smell . When showering the water flood out had to use towels to stop the water .
Stayed 2 nights in Mar 2026

10/10 Excellent

MARIA, Miami

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it.. clean and the staff excellent
Stayed 11 nights in Jan 2026

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy bathroom full of mildew. Rooms very outdated and smelled musty and dirty. No privacy sign on the door knob. Hotel staff was ok not the friendliest. I wouldn’t stay there again.
Stayed 5 nights in Jan 2026

6/10 Okay

Jenry

Stayed 5 nights in Jan 2026

10/10 Excellent

vittia

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel es limpio y en el centro de todo
Stayed 13 nights in Dec 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Easy to go anywhere for shopping, sightseeing, dining etc.
Stayed 3 nights in Dec 2025

10/10 Excellent

felix

Liked: Cleanliness, amenities, property conditions & facilities
mucha atencion limpiza y cortesia
Stayed 21 nights in Dec 2025

10/10 Excellent

Norka Camacho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay at the hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Yamira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

EDDY

Stayed 7 nights in Dec 2025

10/10 Excellent

Lisa M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff accommodating; location was excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 8 nights in Dec 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t use the restaurant for breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless !!! Very courteous staff!!
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was outstanding, they all stood up. The place to stay in Madrid.
Stayed 3 nights in Dec 2025

10/10 Excellent

Juan Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fenomenal
Stayed 6 nights in Dec 2025

6/10 Okay

xiaobo

Stayed 2 nights in Dec 2025

8/10 Good

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the hotel staff were attentive and the hotel was centrally located in walking distance from many attractions. I have stayed at this hotel before.
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 4 nights in Dec 2025

10/10 Excellent

TOMMY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location. Rooms were clean and comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Xia, Vienna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to shopping and local restaurants, good amenities, friendly staff, they provided me with early check-in and upgrade
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Maud

Stayed 6 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2025