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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Exterior
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Interior entrance
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.0 out of 10
Very good
(23 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(177 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Al-Nassim Teteria | Restaurante Libanés - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oven - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Exterior
Hotel Riu Plaza España
  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, 4,692 reviews
The price is CA $206
CA $226 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1403 out of 2004 reviews
Rating 8 - Good. 426 out of 2004 reviews
Rating 6 - Okay. 115 out of 2004 reviews
Rating 4 - Poor. 32 out of 2004 reviews
Rating 2 - Terrible. 28 out of 2004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MARIA, Miami

Stayed 3 nights in Dec 2025

8/10 Good

Kai Chung

Travelled with family
Liked: Cleanliness
Good brey
Stayed 3 nights in Nov 2025

10/10 Excellent

lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an overall good stay. It was a perfect area to walk everywhere.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elvira, Apollo beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Employees at front desk were very friendly, room was nice and spacious. Breakfast buffet had plenty of choices and was delicious. It is located at the Main Street but very quiet inside. It was our second time staying and we will definitely come again!
Stayed 3 nights in Nov 2025

6/10 Okay

Seung Yeon

Travelled with partner
Liked: Cleanliness
I think the main things that stood out were the location and a nice hotel lobby. The room was tiny and the interior was outdated. Tiny TV and terrible wifi. Might be good for domestic travelers but the unreliable wifi made it totally not worthwhile for international travelers like us. The elevators are small and often there was a queue 8-9 times out of ten in the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Orly, Las Vegas

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness
Impecable
Stayed 2 nights in Nov 2025

10/10 Excellent

Willian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility, central and very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel located on Gran Via, the main shopping road. Rooms are a good size and very clean. Staff were very friendly. In the summer you can use the rooftop pool too.
Stayed 7 nights in Nov 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
great staff. convenient location. clean room
Stayed 4 nights in Nov 2025

8/10 Good

JOHN, ST CLOUD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great and location was nice. Security guard Ivan was very helpful with great suggestions very nice guy. Only complaint was room was rather hot no matter how low you put AC.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kari, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have breakfast, great location. Staff were friendly at check in.
Stayed 1 night in Nov 2025

6/10 Okay

William, Miami Springs

Stayed 5 nights in Nov 2025

10/10 Excellent

Suelynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good area
Stayed 1 night in Nov 2025

8/10 Good

Natalia Paz

Stayed 2 nights in Nov 2025

10/10 Excellent

Emiliano Oscar

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very nice in the city center easy to everything.
Stayed 6 nights in Nov 2025

6/10 Okay

Roberto A., San Juan

Liked: Cleanliness, amenities, property conditions & facilities
We were going to give them 5 stars but something was stolen from our room
Stayed 6 nights in Nov 2025

10/10 Excellent

roberto, MELROSE PARK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emperador Madrid is an excellent choice if you want to stay in the busiest street in the heart of Madrid
Stayed 1 night in Nov 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and pleasant stay, nice bar on the roof and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
To be honest I have no complain about my stay, the hotel was on La Gran Via, close to everything, and the staff and room were phenomenal. Special thanks to Ivan, the security guard of the hotel(El boricua salsero), he was super helpful and awsome with us, very friendly and informative, bless his heart.
Stayed 5 nights in Nov 2025

8/10 Good

Pedro

Stayed 1 night in Nov 2025