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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Exterior
Interior entrance
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(21 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(170 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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CA $307 total
includes taxes & fees
Jan 25 - Jan 26
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About the area

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Royal Palace of Madrid and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Txapela - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1359 out of 1932 reviews
Rating 8 - Good. 408 out of 1932 reviews
Rating 6 - Okay. 108 out of 1932 reviews
Rating 4 - Poor. 29 out of 1932 reviews
Rating 2 - Terrible. 28 out of 1932 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio Mario

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, breakfast was wonderful, beds are comfy. And location is perfect! Would so stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
There were shops nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel, Ventura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the Hotel Emperador which I returned to with confidence that the stay would be worthwhile. Conveniently located on Gran Vía with the Santo Domingo Metro station just across the street, it was well located for our daily strolls through the Centro Histórico and beyond. Breakfast was terrific, albeit without variation from day to day. The front desk staff and bellmen were extremely helpful, assisting us with booking a flamenco performance and storing our luggage, respectively.
Sunset over the Royal Palace
Sunset over the city from the 10th floor terrace/bar.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jorge, Cancun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location although very crowded
Stayed 4 nights in Oct 2025

8/10 Good

Adelina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms for 2 persons is a so so. The bathroom is small. In spite of that it’s a beautiful place
Stayed 1 night in Oct 2025

10/10 Excellent

yaqing

Stayed 2 nights in Oct 2025

10/10 Excellent

Gopal

Stayed 1 night in Oct 2025

10/10 Excellent

Eve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Ida

Liked: Property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

raisa, Oak Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot and will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good AC, good breakfast, friendly staff.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jorge, Cancun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old traditional hotel in a busy Madrid area next to everything and excellent transportation or at walkable distance. Price is fair and facilities are great like top roof bar and restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcial, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Niursy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right on Gran Vía, which is perfect for exploring the city. The area is lively and full of shops, restaurants, and attractions within walking distance. The hotel itself is clean and comfortable, with a modern style. The reception staff were very friendly and helpful, always ready to assist with anything we needed. Overall, it’s a great 4-star hotel in an excellent location — definitely a good choice for staying in the heart of the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on busy shopping street/area. Near theaters. Room was ok but nice bathroom facilities. Busy shopping area and a bit noisy at night. Nice rooftop bar with food. Decent value for money
Stayed 3 nights in Oct 2025

10/10 Excellent

Ailed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with very comfortable beds, lovely bathrooms and great food in the restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2025

2/10 Terrible

ekta

Stayed 1 night in Oct 2025

10/10 Excellent

Osvaldo Menocal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Brittan, Funchal

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room 820 is next to the housekeeping closet and below cá meeting room so noisy early mornings. Location is good but not great. Overall a nice hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who helped us in many ways
Stayed 1 night in Oct 2025

8/10 Good

Sergei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very nice hotel, interior charm is traditional, good staff and cleanliness, the exterior is a little less, Madrid streets are with litter. The absolute hidden charm is the rooftop pool and terrace…book this place just for that for when you want to chill from walking around central Madrid.
Stayed 2 nights in Sep 2025