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Hotel Regina

4.0 star property
4-star hotel near Gran Via, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Regina

Suite Exterior (Aduana)
Property video
Gym
Luxury Penthouse, Hot Tub (Terrace)
Junior Suite (Alcalá) | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior)

Junior Suite (Interior)

10.0 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Double Room (Aduana)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Aduana)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(9 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana)

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

9.4 out of 10
Exceptional
(71 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior)

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(124 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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About the area

Madrid

City center retreat .At this Madrid Centro hotel, you'll be within a 5-minute walk of Gran Via and Puerta del Sol. Plaza de Cibeles and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza de Cibeles - 8 min walk - 0.7 km
  • San Miguel Market - 11 min walk - 1.0 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo Canalejas - ‬1 min walk
  • ‪La Rollerie - ‬3 min walk
  • ‪Taberna El Fontán - ‬2 min walk

About this property

Hotel Regina

4-star hotel near Gran Via, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • Built in 1928
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1977 out of 2266 reviews
Rating 8 - Good. 213 out of 2266 reviews
Rating 6 - Okay. 43 out of 2266 reviews
Rating 4 - Poor. 16 out of 2266 reviews
Rating 2 - Terrible. 17 out of 2266 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlene, Scarsdale

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Was simply superbe
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness
My stay was outstanding and the guest services made our anniversary weekend AMAZING!! Thank you. The Martins
Stayed 3 nights in Nov 2025

10/10 Excellent

Zhanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location can't be better. They upgraded our room, and it was perfect! We will return!
Stayed 4 nights in Nov 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Room was very loud. Could hear other rooms, people walking and flushing of bathrooms. Not a lot of counter space to get ready. was tight for two people.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
No
Stayed 3 nights in Oct 2025

10/10 Excellent

Wael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent very good service special the breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay at this hotel. I would come back when I visit Madrid next time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Roger Akiki

Stayed 1 night in Nov 2025

10/10 Excellent

Haejin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service throughout my stay was excellent, and I felt very comfortable. The location was ideal for visiting all the main sightseeing spots and landmarks.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One elevator broke down for a day.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anastasia, New york

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Regina is a win at every level! The staff is friendly, helpful and knowledgeable. Most are bilingual with English and Spanish so super easy for English speaking travelers. The rooms are well appointed with modern lighting and amenities as well as clean and comfortable. We upgraded our room to a front room with views of the street, which had the added benefit of hearing a 5 piece string orchestra on the street below, playing beautiful classical music each day. ( that’s when we opened the window, when the window is closed the room is silent and blackout shades let you sleep peacefully well into the morning.) The hotel is perfectly located to the plaza de Sol, great shopping and close to many beautiful sites to see. The roof deck is like a zen garden which is magical on a sunny day with the classical music playing from the street! And one of the huge benefits of hotel Regina is the INCREDIBLE breakfast. So well done with so many selections, we never needed to have lunch because we were happily full and satisfied from our late breakfast. All in all you can’t go wrong with Hotel Regina, if it’s slightly more expensive than another hotel, it’s worth the upgrade. Just book it you won’t be disappointed!
Roof deck
Hotel front view
Hotel at Christmas on right side
View from hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities
Spotless room and very nice and helpful staff- location is perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location and Exceptional Value Hotel Regina exceeded our expectations! The location couldn’t be better—right in the heart of Madrid and within walking distance of everything. Check-in was seamless, and every staff member we met was warm and professional. The gym was beautiful and well-maintained. While the rooms were on the smaller side, they were spotless, functional, and the beds were very comfortable. For the price and the area, this hotel is an absolute gem. I would definitely stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

John, Stourbridge

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine H

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional breakfast; wonderful, friendly staff; excellent location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities
WiFi is weak.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Amenities and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Melodi

Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful experience here, the staff were incredibly friendly, pleasant and courteous. The room was a perfect fit for us (very clean and neat) the rooftop and downstairs lounge area were such a cool vibe. Breakfast was lovely and the hotel is in the perfect spot to experience the city of Madrid. Couldn’t have been happier.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gi-Wook

Stayed 4 nights in Oct 2025

10/10 Excellent

KRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Oct 2025

8/10 Good

Bruno

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Iontcho

Stayed 4 nights in Oct 2025