Lovely hotel on St Peterâs Square in Manchester. We had a suite with a balcony which was great and received a bottle of champagne on arrival (nice surprise). We arrived early to drop our bags in but our room was already ready before 12pm - which was perfect. The only minus point I have is that the bed was super soft which is purely a personal choice.Staff were great and there was a good choice of continental breakfast choice and the cooked breakfasts came out quickly and piping hot. All in all a fab hotel where the staff are really friendly and bend over backwards to help you. Extra shout out to the young chap who ran up to our room to open the balcony door for us - what a polite young man - a credit to you.
The staff wore creased clothes/white trainers/stained clothes.
We stayed in an âaccessible roomâ on the 5th floor. There appeared to be no Evac chair near the lift so wondered how a wheelchair user would get out during evacuation. The lifts were also a bit confusing because you could not use both and I kept forgetting which one to use. My key card stopped working on the morning of checkout (at 9am) so we had to walk down 7 flights of stairs to get to Reception.
Nice new hotel, great rooftop bar, if you buy breakfast at check in you get a free cocktail/drink voucher worth ÂŁ12. We had a suite with a balcony. Very effective air con. Nice toiletries, shame you donât get body lotion or a flannel though. Also our fridge wasnât working. Would definitely stay again. Great location next to a Tesco express and Nero for essentials and lots of bars and restaurants just round the corner. Ask for a higher room to avoid tram noise.
Very pleasant and attentive staff. Good selection for breakfast. Also a nice quiet bar for cocktails in the evening.
Beautiful decor. Only criticism is the shower is a bit strange to operate & the pillows were not very comfortable. A great location though & I like the decor.