There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. There's an onsite business center. The business-friendly Gervasia Hotel Makati also features concierge services, 24-hour room service, and express check-in. Self parking is free.
The property/hotel is not well managed and maintained. Lacking basic needs during our stay: no towels ( i have to asked), no soap, no landline to contact reception, toilet seat is not matching or too small.
The deck person was wonderful. The reservation did not show up on hotel.com but after some time she found it on Expedia very professional I arrived at 9:00 pm and was given very nice room.
My wife and I have stayed here for the Christmas holidays for 8 years and have had a great time each and every stay. It's walking distance from where we want to go and is surrounded by eateries with a large upscale shopping center a few minutes walk away.
It is horrible, the front desk said, my booking canât be found at hotels.com, but when I tell her try to find it in expedia because they are the ones charging me.