Book a hotel near Manila Ocean Park, Ermita

"I booked this for my mom and sister via Expedia. I messaged the property to ask if there is anything I could send them to ensure smooth checkin for them. The property never responded via Expedia. My sister called the day before and was assured there will be no problem. On the actual day, the staff made checkin difficult due to this fact and was challenging who spoke to my sister the day before. It really dampened the impression of their stay. Otherwise, the hotel was an excellent location when you need to do something in the baywalk area. Very close to US embassy. The hotel is old but clean. My sister had no issues with the stay except for the check in experience. The concern is not about being asked proof of checkin. It’s the poor communication."

"Only complain is the process of checking in and checking out . Needs to be reviewed. Update Please ."

"Staff was very accommodating "

"The room was great. The staff treat me like family. They themselves seemed like family taking care of family. Almost three weeks there and everything was perfect. All the staff was amazing but Angelu stood out for me. She greeted everyone with a beautiful smile and was very polite. I heard many guest talking about how nice she was. I will definitely be back at this location."

"Clean room and delicious breakfast "

"Room spotless stafwas friendly."