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City Express Mazatlán

3-star property
Av. del Toreo 90, esq. Rafael Buelna, Mazatlán, SIN 1-855-887-0424
3.7 out of 5
Good!
See all 3 travelocity Reviews

"I was treated very nice by the staff, I will recommend any time ! Taxis available all the time plus WiFi helps for a Uber transportation 5 min to the ... " More

By a verified traveller on Sun 07 Jan 2018

Points Of Interest

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Hotel Description

3-star hotel near La Gran Plaza Mall

In entertainment district

Within 2 miles (3 km) of this Mazatlán hotel, you'll find La Gran Plaza Mall and The Mazatlan Malecón. Also, Mazatlán Aquarium is within 2 miles (3 km) and Mazatlan International Center is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like local cuisine breakfast and free self parking.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $112* Per night/room 30 Apr. - 1 May

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

City Express by Marriott Mazatlán ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Express by Marriott Mazatlán

Everyone (3)
3 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

9 May 2023 by Gerencia General

Muchas gracias Jorge por compartir su experiencia en City Express Mazatlán, esperamos verle de nuevo. Atentamente Raúl Márquez, Gerencia General

4 out of 5

Close to the beach no problem

I was treated very nice by the staff, I will recommend any time ! Taxis available all the time plus WiFi helps for a Uber transportation 5 min to the beach!!

Posted by , from Seattle, Wa. on 7 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by General Manager

Thanks for your comments! Regards.

4 out of 5

Clean hotel, closed to shopping.

Pros: Clean and quiet.
Cons: Nothing for th price.
Location: Good restaurants, theater, groceries stores, all walking distance. 5 minute bus ride to the boardwalk, or los sabalos.
Overall nice place. Good breakfast, cleaned rooms.

Posted by , from colorado on 20 Nov. 2015

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Comment from Hotel Management

14 Sep. 2018 by Gerente de Servicio

Thanks for staying with us. We appreciate your comments!

About the City Express Mazatlán

Location Av. del Toreo 90, esq. Rafael Buelna, Mazatlán, SIN 82110

Property Features

City Express by Marriott Mazatlán offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly City Express by Marriott Mazatlán also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free. This 3-star Mazatlán hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • Built in 2003
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

City Express by Marriott Mazatlán offers 110 air-conditioned accommodations with blackout drapes/curtains. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • City Express Mazatlán
  • City Express Mazatlán Hotel
  • City Express Mazatlan Hotel Mazatlan
  • City Express Mazatlán Hotel Mazatlan
  • City Express Mazatlán Mazatlan

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.