"Overall the place is very nice. There are somethings that could of been better. For example the elevators are too small. The all inclusive is not that ... " More
On the beach
A stay at this Cerritos property places you within half a mile (1 km) of Witches Beach and 2 miles (3 km) of Cerritos Beach. Also, Mazagua Aquatic Park is within half a mile (1 km) and Marina Mazatlan Golf Course is within 2 miles (3 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach windsurfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.
Free WiFi, flat-screen TVs
The 1028 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Minibars, free bottled water, and ceiling fans are also available.
Riu Emerald Bay All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Emerald Bay All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 5167 square feet (480 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Emerald Bay All Inclusive. Free self parking is available. A complete renovation of Riu Emerald Bay All Inclusive was completed in September 2019. Smoking is allowed in designated areas at this Art Deco Mazatlan property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Emerald Bay All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlan property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
