"The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restau ... " More
On the beach
Within a 10-minute walk of this Zona Dorada resort, you'll find Solar Eclipse April 8th 2024 and Playa Brujas. The Mazatlan Malecón and Punta Camaron Beach are also within 2 miles (3 km).
Full-service spa, fitness center
A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free resort. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.
4 Mar. 2023 by El Cid Resorts
Dear Frank,First of all, we would like to thank you for taking the time to share your review regarding your experience at el Cid Castilla. We are sorry to hear the inconvenience you had mentioned.We are taking care of each of them with the staff involved.We hope you can give us a chance to attend you soon.Sincerely,El Cid Resorts.
2 Mar. 2022 by El Cid Resorts
Dear Mr. Hector, Thank you so much for sharing your review regarding your recent stay at el Cid Castilla. We are so glad to read that you had a phenomenall time. We will be waiting for your return in order to welcome you back. Best Regards, El Cid Resorts.
8 Jul. 2021 by El Cid Resorts
Dear Guest, Thank you very much for sharing your review regarding your recent stay. Please be assured that we will take corrective actions regarding the safety box. We hope you can give us a second chance to attend you. Sincerely, El Cid Resorts.
26 Feb. 2020 by Mark Covarrubias Mckay
Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Castilla. We are so glad to hear that you had an amazing stay. We hope you can give us a second chance to attend you. Best Regards, Mark Covarrubias Mckay General Manager
30 Dec. 2019 by Mark Covarrubias Mckay
Dear Guest, First of all we would like to thank you to share your feedback regarding your recent vacation at el Cid Castilla. Please be assured that we will follow up the issues you have mentioned. We will be waiting for your return soon. Regards, Mark Covarrubias Mckay General Manager
19 Mar. 2019 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Castilla. We are glad to hear that you had a great time and that the staff was attentive and helpful to your needs. We will be waiting your return soon. Sincerely,
22 Oct. 2018 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your awesome feedback regarding your recent stay at el Cid Castilla. We are glad to hear that the staff was friendly and welcome during your vacations. We will be waiting your return soon. Sincerely,
26 Mar. 2018 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your awesome review regarding your recent stay at el Cid Castilla. We are glad to hear that we met all your expectations and that you enjoyed our facilities. We will be waiting your return soon. Sincerely,
22 Jan. 2018 by Germá Fayad/ General Manager
Dear Guest, Thank you very much for sharing your review with us regarding your recent vacations in Mazatlán. We are happy to hear that you enjoyed our pools. We will be waiting for your return soon. Sincerely,
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A business center and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Mazatlán resort is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge)
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.