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El Cid Castilla Beach Hotel

3.5 star property
3.5-star beachfront resort near Cerritos Beach

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
2 bars/lounges, swim-up bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, Cerritos Beach
    ‪4 min drive‬
  • Place, Mazatlán Aquarium
    ‪8 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Room Premium with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Premium with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

View all photos for Room, Pool View

View from room

Room, Pool View

7.0 out of 10
Good
(35 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

7.8 out of 10
Good
(20 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Quadruple Room Premium with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Standard with Pool View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada resort, you'll find Playa Brujas and Punta Camaron Beach. Islas de Mazatlan Ecological Reserve and El Cid Country Club Golf Course are also within 2 miles (3 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Punta Camaron Beach - 14 min walk - 1.1 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • The Mazatlan Malecón - 3 min drive - 2.3 km
  • Cerritos Beach - 4 min drive - 3.1 km
  • Mazatlán Aquarium - 8 min drive - 5.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Le Frolle - ‬3 min walk
  • ‪La Concha Restaurant - ‬4 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

3.5-star beachfront resort near Cerritos Beach
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar.

A business center and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

  • 500 guestrooms or units
  • 17 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.
  • Cribs (infant beds) are available for MXN 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

HECTOR

Travelled with family
Liked: Cleanliness, amenities
Esta muy bien el concepto, ubicación y servicio, FALTA QUE SE INVIERTA EN LA RENOVACIÓN, HUELE Y ESTA VIEJO
Stayed 4 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Stayed 5 nights in Jun 2025

4/10 Poor

Erendira

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Stayed 5 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities
Beautiful property with great customer service & very friendly staff. Only thing I didn’t like was that there are no microwaves & no mini fridges in the room.
Stayed 5 nights in Jun 2025

8/10 Good

Andrea Janeece

Stayed 6 nights in May 2025

2/10 Terrible

ernestina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was full of mosquitos Customer service was horrible Service by the pool was bad Theres nothing nice about this hot Really bad experience I got charge $15 per person like a surcharge when we checked in .. expedia didn’t notify me about this extra charge
Stayed 3 nights in Jun 2025

8/10 Good

wilfred

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ideal for families. Food was excellent considering an all inclusive resort, alcohol drinks could be better. I didn't like the resort fee and no free internet.
Stayed 6 nights in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach. Good Costumer services
Stayed 2 nights in May 2025

10/10 Excellent

John Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room!
Stayed 14 nights in Mar 2025

6/10 Okay

Donald Kyle

Liked: Cleanliness, staff & service
Half of our stay had a conference of young adults that partied all night by the pools, hotel staff did nothing
Stayed 7 nights in May 2025

2/10 Terrible

Fernando

Business traveller, Travelled with partner
It was very noisy at night people knocking at our door the staff there did nothing to tell people to keep it down due to guest. These did no only happen one it happen 3 nights in a roll. My experience was terrible staying there I would not recommend it any on my staff. I stayed in other place in the are much nicer place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 8 nights in Apr 2025

10/10 Excellent

Olga

Liked: Amenities
💯
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, de verdad que el trato de cada uno del personal es muy humano y amigable, la comida y variedad muy buenas. Los shows en la pérgola muy buenos, igual que las actividades en el día y los jueguitos para niños. El único pero sería el tema de que no hay wifi más que para 2 equipos y nunca pudimos accesar, pero es lo único que vi que podría mejorar. Sin duda regresaré al mismo lugar
Stayed 3 nights in Apr 2025

8/10 Good

Everardo

Travelled with family
Liked: Amenities
Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs
Stayed 4 nights in Apr 2025

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hubo recargo oculto que expidia no me informo tube que pagar 740 pesos por cargos que pagar expidia nunca menciono al momento de la reservacion. No recomiendo expidia ni el personal de la administración del hotel, también la limpieza no es muy buena
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.
❤️💃🏽🕺🏿
I feel safe
Get out there
Stayed 4 nights in Apr 2025

6/10 Okay

Manolo Jose

Liked: Staff & service
For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again
Stayed 9 nights in Apr 2025

6/10 Okay

Janice, Edmonton

Travelled with group
Disliked: Amenities, property conditions & facilities
Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that wifi wasn’t included ..was a huge disappointment …(been in many hotels and wifi has always been included) …when asked about the airport shuttle we were told there wasn’t one … only later to be told the night before we left you had to book two days in advance ??? -Housekeeping staff was very friendly and did great work cleaning our room - Beds and linen were very clean and comfortable
Stayed 14 nights in Mar 2025

10/10 Excellent

kailee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025

6/10 Okay

Tracy, Bean Station

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025