On the beach
Your stay at this Zona Dorada resort places you within 3 miles (5 km) of Playa Norte and Mazatlan Aquarium. Also, Playa Brujas is within half a mile (1 km) and Islands and Protected Areas of the Gulf of California is within 2 miles (3 km).
Dining options, 2 bars/lounges
This smoke-free resort includes 4 restaurants, an outdoor pool, and a fitness center. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.
Featuring conveniences like sitting areas and coffee/tea makers, the 500 guestrooms also offer balconies and flat-screen TVs with satellite channels. Other amenities include WiFi, room service, and ceiling fans.
26 Feb. 2020 by Mark Covarrubias Mckay
Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Castilla. We are so glad to hear that you had an amazing stay. We hope you can give us a second chance to attend you. Best Regards, Mark Covarrubias Mckay General Manager
30 Dec. 2019 by Mark Covarrubias Mckay
Dear Guest, First of all we would like to thank you to share your feedback regarding your recent vacation at el Cid Castilla. Please be assured that we will follow up the issues you have mentioned. We will be waiting for your return soon. Regards, Mark Covarrubias Mckay General Manager
19 Mar. 2019 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Castilla. We are glad to hear that you had a great time and that the staff was attentive and helpful to your needs. We will be waiting your return soon. Sincerely,
22 Oct. 2018 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your awesome feedback regarding your recent stay at el Cid Castilla. We are glad to hear that the staff was friendly and welcome during your vacations. We will be waiting your return soon. Sincerely,
26 Mar. 2018 by Mark Covarrubias Mckay/ General Manager
Dear Guest, Thank you very much for sharing your awesome review regarding your recent stay at el Cid Castilla. We are glad to hear that we met all your expectations and that you enjoyed our facilities. We will be waiting your return soon. Sincerely,
22 Jan. 2018 by Germá Fayad/ General Manager
Dear Guest, Thank you very much for sharing your review with us regarding your recent vacations in Mazatlán. We are happy to hear that you enjoyed our pools. We will be waiting for your return soon. Sincerely,
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Cid Castilla Beach Hotel offers its guests an outdoor pool, a fitness center, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is available in public spaces for a fee. There's an onsite business center. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly El Cid Castilla Beach Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. This 3.5-star Mazatlan resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge)
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Mazatlan resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.