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El Cid Castilla Beach Hotel

3.5 star property
3.5-star beachfront resort near Cerritos Beach

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
Interior detail
2 bars/lounges, swim-up bar
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Spa
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

7.2 out of 10
Good
(32 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada resort, you'll find Playa Brujas and Punta Camaron Beach. The Mazatlan Malecón and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • The Mazatlan Malecón - 3 min drive - 2.3 km
  • Cerritos Beach - 4 min drive - 3.1 km
  • Mazatlan International Center - 8 min drive - 6.2 km
  • Mazatlán Aquarium - 8 min drive - 5.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬4 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪Bar el LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

3.5-star beachfront resort near Cerritos Beach
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar.

A business center and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

  • 500 guestrooms or units
  • 17 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.
  • Cribs (infant beds) are available for MXN 150.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee at El Cid from the front desk, bell staff, waiters, and house keepers were super friendly and helpful!
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025

8/10 Good

James Patrick

Liked: Cleanliness, staff & service
We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.
Stayed 14 nights in Feb 2025

8/10 Good

Shane

Liked: Staff & service
Stayed 6 nights in Mar 2025

2/10 Terrible

Sergio

Travelled with family
Disliked: Staff & service, amenities
Wouldn’t recommend all inclusive food is horrible worse then cafeteria food And alcohol is plastic bottles manager yelled at a bartender for giving someone regular Jack Daniels instead of cheap plastic bottle whiskey. Definitely would not recommend this place to anyone they treat everyone differently according to the color of your bracelet
Stayed 5 nights in Mar 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the swimming pool area but the only good restaurant is La concha .
Stayed 3 nights in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Jo Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unclear why there was an added 170 something for hotel fees
Stayed 14 nights in Feb 2025

6/10 Okay

Stacy, Woodbury

Travelled with partner
Disliked: Amenities
The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.
Stayed 7 nights in Mar 2025

10/10 Excellent

Liria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025

2/10 Terrible

Efrain torres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Timothy Jay, Genelle

Liked: Cleanliness, property conditions & facilities
location and lay out eas great ,drinks way outa line .
Stayed 27 nights in Feb 2025

6/10 Okay

Robinson

Liked: Property conditions & facilities
Disliked: Staff & service
Safe
Stayed 7 nights in Feb 2025

4/10 Poor

Colleen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was quoted a resort fee by Expedia that was not honoured by the hotel at check in. I am a type 1 diabetic and was charged for a fridge. Our room was not clean and our bedding wasn’t changed unless we were there watching them do it. The money for drinks and food was outrageous! Paid over $7 Can for a beer at the pool?? The elevators sucked. There were a couple of good things: clean drinking water was provided via a tap system. The location of the hotel was convenient to all the restaurants, pubs and markets and the view from the deck was great. Overall if you’re not in the more expensive side of the hotel you will know it and probably regret not spending a bit more at a different hotel.
Stayed 21 nights in Feb 2025

8/10 Good

Gerda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.
Stayed 23 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service . Friendly. Pronations a complete waste of time and money.
Stayed 5 nights in Feb 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Mária

Travelled with group
Liked: Cleanliness, staff & service, amenities
A little noisy
Stayed 14 nights in Feb 2025

4/10 Poor

Charity

It was nice
Stayed 7 nights in Feb 2025