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Star Palace Hotel

3.5-star property
Av. Camarón Sabalo S/N, Zona Dorada, Mazatlán, SIN 1-855-887-0424
4.0 out of 5
Very good!
See all 1 travelocity Reviews

"My wife and I stayed here for about a week, had a great time in the pool and at the beach. " More

By a verified traveller on Wed 22 Nov 2017

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Hotel Description

3.5-star beachfront hotel near The Mazatlan Malecón

On the beach

At this Zona Dorada hotel, you'll be within a 5-minute walk of Islands and Protected Areas of the Gulf of California and Playa Brujas. Punta Camaron Beach and Sea Shell City Museum are also within 2 miles (3 km).

Multiple dining options

This hotel features 3 restaurants, an outdoor pool, and a gym. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $155* Per night/room 27 May - 28 May

Standard Room, 2 Double Beds, No view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Star Palace Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Star Palace Hotel

Everyone (1)
4 out of 5

Great location next to the beach.

Pros: Hotel was always clean, the staff members were all nice, great layout of the pool.
Cons: The only thing that I didn't like was the control of the a/c unit, we couldn't bring it lower than 23c.
Location: Great location near the beach, lots of places to eat, tour cabs.
My wife and I stayed here for about a week, had a great time in the pool and at the beach.

Posted by , from Sac. on 22 Nov. 2017

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Comment from Hotel Management

9 Jan. 2018 by CONCIERGE

Dear guest: Thank you for choosing Hotel Star palace as your resting place. We are pleased to know that our team contributed to make your stay memorable, we hope to assist you in the future in this your home. Best regards . Ana Maria Valdes G

About the Star Palace Hotel

Location Av. Camarón Sabalo S/N, Zona Dorada, Mazatlán, SIN 82100

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Kayaking included
  • Room service not included
  • Onsite entertainment and activities included

Property Features

Some rates at Star Palace Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Star Palace Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. The business-friendly Star Palace Hotel also features a terrace, concierge services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mazatlán hotel.

  • 120 guestrooms or units
  • 3 dining venues
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Star Palace Hotel offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Pelican - This restaurant specializes in international cuisine and serves breakfast and lunch.

Pacífica - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sushi Market - This sushi bar specializes in sushi and serves breakfast, lunch, and dinner. Open daily.

Oceano Pizza and Grill - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Palace Hotel Mazatlan
  • Star Palace Mazatlan
  • Star Palace Hotel Hotel
  • Star Palace Hotel Mazatlán
  • Star Palace Hotel Hotel Mazatlán

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.