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The Palms Resort of Mazatlan

3.0 star property
3-star beachfront resort near Witches Beach

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Photo gallery for The Palms Resort of Mazatlan

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Interior
Standard Room, 2 Double Beds, City View
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪3 min drive‬
  • Place, Sea Shell City Museum
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Queen Room with City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Queen Room with City View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 668 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

8.8 out of 10
Excellent
(43 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(59 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Mazatlán

On the beach.Your stay at this Zona Dorada resort places you within 3 miles (5 km) of The Mazatlan Malecón and Witches Beach. Playa Norte and Cerritos Beach are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 12 min walk - 1.1 km
  • Punta Camaron Beach - 3 min drive - 2.0 km
  • Casino del Rey - 4 min drive - 2.7 km
  • Sea Shell City Museum - 4 min drive - 2.3 km
  • El Cid Country Club Golf Course - 5 min drive - 2.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • ‪Fat Fish - ‬7 min walk
  • ‪Le Frolle - ‬6 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Sunny Buns - ‬4 min walk
  • ‪Panamá - ‬1 min walk

About this property

The Palms Resort of Mazatlan

3-star beachfront resort near Witches Beach
The Palms Resort of Mazatlan offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly The Palms Resort of Mazatlan. Valet parking is free.

This 3-star Mazatlán resort is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7973 sq ft of conference space
  • 741 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Palms Resort of Mazatlan offers 189 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
Varali Grand Hotel
Mazatlán
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,500 reviews
The price is CA $67
CA $80 total
includes taxes & fees
Jun 1 - Jun 2
Varali Grand Hotel

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
  • Rollaway bed fee: MXN 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan

Palms Resort Mazatlan

The Palms Of Mazatlan Mazatlan

The Palms Resort of Mazatlan Resort

The Palms Resort of Mazatlan Mazatlán

The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

How close is The Palms Resort of Mazatlan to the airport?

The Palms Resort of Mazatlan is 21.6 mi (31-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on May 27, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Resort of Mazatlan have an airport shuttle?

Airport shuttle services are not available at The Palms Resort of Mazatlan.

How close is The Palms Resort of Mazatlan to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Palms Resort of Mazatlan offer free breakfast?

Free breakfast isn’t offered at The Palms Resort of Mazatlan, but cooked-to-order breakfast is offered for a fee of between MXN 265 and 400 for adults, MXN 265 and 400 for children. It's available every day from 7 AM to noon.

Is there a casino at The Palms Resort of Mazatlan?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Palms Resort of Mazatlan?

This resort offers free valet parking.

Does The Palms Resort of Mazatlan have a pool?

The Palms Resort of Mazatlan features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does The Palms Resort of Mazatlan have a restaurant?

The Palms Resort of Mazatlan is home to Restaurant Panama, which features a beachfront location and al fresco dining.

Does The Palms Resort of Mazatlan have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is The Palms Resort of Mazatlan to downtown Mazatlán?

The Palms Resort of Mazatlan is 0.3 mi away from El Encanto.

The Palms Resort of Mazatlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1033 reviews
Rating 8 - Good. 228 out of 1033 reviews
Rating 6 - Okay. 96 out of 1033 reviews
Rating 4 - Poor. 48 out of 1033 reviews
Rating 2 - Terrible. 28 out of 1033 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Paulina, INDEPENDENCE

Stayed 5 nights in Mar 2026

6/10 Okay

Maria

Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Stayed 7 nights in Feb 2026

10/10 Excellent

Steven

Stayed 4 nights in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
A great place on the beach!
Stayed 1 night in Feb 2026

10/10 Excellent

Ernestina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view that webhad un our room to the icean was amazing. The food was delicious. We had an amazing stayed in The Palms.
Stayed 3 nights in Feb 2026

8/10 Good

Jason, Ephraim

Stayed 6 nights in Feb 2026

10/10 Excellent

Oscar, tucson

Stayed 1 night in Feb 2026

8/10 Good

Christian Ricardo Lopez

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It eas clean and the staff where friendly.. Rooms need a littlenupdating, but beds are very comfy.
Stayed 4 nights in Feb 2026

6/10 Okay

Timothy

Stayed 1 night in Jan 2026

8/10 Good

Leticia

Stayed 1 night in Jan 2026

8/10 Good

Candelario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2026

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness
The ocean view room with mini fridge and coffe maker on the 6th floor is nice. We did not like that upon the first night of staying the maid moved all of our stuff around to different places in the room. We stayed for a week and could not get service by the pool. Twice the dropped off a menu but never returned to take our order. Food in the restaurant is so, so. Again the service is terrible. Could management please ask their staff not to mop right under our chairs while we are eating. Clean up when customers depart. The pool bathrooms are disgusting. We would not recommend this hotel.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean,food was delicious we will be back.
Stayed 7 nights in Jan 2026

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 3 nights in Jan 2026

8/10 Good

Raid

Liked: Amenities
The location and the views of the ocean
Stayed 3 nights in Jan 2026

8/10 Good

Rodrigo

Stayed 3 nights in Jan 2026

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Ana Patricia

Great service, great food, excellent view.
Stayed 1 night in Jan 2026

10/10 Excellent

BLANCA

Stayed 1 night in Jan 2026

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and beach acces amazing staff a little inexperienced but still polite price was good
Stayed 2 nights in Jan 2026

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean large room with a beautiful ocean view. Front desk staff was very friendly and helpful. Will definitely return
Stayed 1 night in Jan 2026

10/10 Excellent

RITA

Liked: Cleanliness, amenities, property conditions & facilities
Always helpful courteous
Stayed 1 night in Dec 2025