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Viaggio Resort Mazatlán

4.5 star property
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
Deluxe Double Room, 1 King Bed, Ocean View
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(60 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(99 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1092 out of 1650 reviews
Rating 8 - Good. 349 out of 1650 reviews
Rating 6 - Okay. 122 out of 1650 reviews
Rating 4 - Poor. 50 out of 1650 reviews
Rating 2 - Terrible. 37 out of 1650 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Tje check in was smooth and easy
Stayed 3 nights in May 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was attentive and friendly, always ready to help. Everything was spotless and wee-maintained, which made our stay there even more enjoyable. We were pleased with our experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay ! Amazing service, food, and hospitality!
Stayed 2 nights in Mar 2025

10/10 Excellent

victor Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with lots of activities throughout the day live band on the beach for hire not included with hotel
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean property. Nice staff. Not enough pool chairs. We got moved out of our hotel room 3rd day of our 7 day stay because of water work? We were upgraded but very inconvenient.
Stayed 7 nights in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Bernadette

Travelled with family
Disliked: Amenities, property conditions & facilities
The location was good, but the room was OK! NO shampoo in the shower, NO wash clothes. Could NOT open the door and needed assistance twice. IT WAS SO HARD TO OPEN. THe wrist band was SO TIGHT! I ordered a drink at the ppol and at 8pm the waiiter said I needed to come down and pay. I WAS IN BED. WHY cna't it be charged to the room???? He came up to my room to get paid. No where to get a quick bite in the hotel, like a snack. Coffee pot was GREAT but it leaked everywhere. No TV channels in AMerican. I know not a big deal, but.....
Stayed 4 nights in Mar 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem of a hotel. From the moment we checked in, staff was friendly, kind, and accommodating. Check in was at 3PM but they let us into our room at 1PM! Security was top notch and on top of everything! I cannot stress how helpful and handy the staff are. Hotel itself is 10/10. Luxurious, spacious, spotless, and welcoming. Pool areas were amazing and the food was equally as good. Without a doubt my next visit to MZT, I will stay here again. For a new hotel, I would have to say that it tops other luxury hotels in the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, amenities
Overall, it is a very nice resort. The rooms are modern and those facing the ocean have amazing views. The only negative is that the rooms could benefit from having a small fridge. Out of the three hotels we booked, it was the only one that didn’t have a fridge. Adding a fridge would make this hotel 10/10. We also liked the activities around the pool and the restaurant offered a menu a la carte or a buffet. The coffee shop was a nice touch for those that enjoy an espresso or americano. One thing we think would be beneficial is offering an English menu in the restaurant. Would we recommend the Viaggio, definitely!
Stayed 6 nights in Mar 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Mar 2025

8/10 Good

Geronimo

Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable right on the beach

Overall, I enjoyed my stay at this hotel very much.
Stayed 3 nights in Mar 2025

4/10 Poor

Vanetta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
i did not like that there was no fridge in my room. The banda on the beach was horrible. Not many activities. I am super glad i did not choose the all inclusive option or i would have been very disappointed. The building and rooms were good. Pool staff was great especially Carlos
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Buenisima
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and will help you even when you are drunk. Drinks are great and the Banda on the beach is by far my favorite thing about it
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio al cliente en todo
Stayed 2 nights in Mar 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area of the hotel, walking distance to stores or restaurants. Clean and well maintained.
Stayed 4 nights in Feb 2025