Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

3.5-star beachfront resort near El Cid Country Club Golf Course

On the beach

Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).

Poolside dining

Free water park access, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy the gym and perks like free self parking and free WiFi.

Deluxe Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $148* Per night/room 29 Apr. - 30 Apr.

Deluxe Double Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Viaggio Resort Mazatlán ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Viaggio Resort Mazatlán

Family (1)
1 out of 5

Posted by on 27 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

27 Jul. 2023 by Viaggio Resort Mazatlan

Estimado Fidel :Lamentamos que su experiencia no haya sido buena, de cualquiera, agradecemos su visita y quedamos a sus apreciables ordenes.

3 out of 5
is nice

Posted by on 4 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

5 Nov. 2022 by Servicio al cliente

Hello Mr. Oscar!Thank you for share your experience with us, hope to see you again soon! Greetings!

All-inclusive Details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Viaggio Resort Mazatlán. Free self parking is available. This 3.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.

Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viaggio Resort Mazatlán Resort
  • Viaggio Resort Mazatlán Mazatlán
  • Viaggio Resort Mazatlán Resort Mazatlán

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.ca/Mazatlán-Hotels-Viaggio-Resort-Mazatlán.h82683231-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mazatlán-Hotels-Viaggio-Resort-Mazatlán.h82683231-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Mazatlán-Hotels-Viaggio-Resort-Mazatlán.h82683231-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.