"Met very nice people from all over. Was a surprised birthday gift for my 14 yr haven't been there in over 20 yrs " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

4.5-star beachfront hotel near Lummus Park Beach

On the beach

A stay at this Mid Beach hotel places you within half a mile (1 km) of Miami Beach Boardwalk and 2 miles (3 km) of Collins Avenue Shopping Area. Mount Sinai Medical Center and Miami Beach Golf Club are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 9 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Relax with a drink at one of the 8 bars/lounges and get perks like free WiFi.

Free WiFi, iPod docks

Guestrooms have flat-screen TVs with satellite channels and offer free WiFi and iPod docks. Other amenities include 24-hour room service, minibars, and premium bedding.

Deluxe Bayview Room, 2 Queen Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$263* Per night/room 3 Sep. - 4 Sep.

Sorrento Ocean View Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Tresor One Bedroom Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Tresor Oceanview Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Sorrento Oceanfront One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fontainebleau Miami Beach ratings based on 177 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fontainebleau Miami Beach

Everyone (58) Couples (4) Family (9)
3 out of 5
Reserved a Bayview room. Was given a room that was not Bayview when I checked in. The front desk gave me a roof view room.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Reservations

Thank you for your feedback!

4 out of 5
Hotel check in was easy, the staff was very efficient. My room view was breathtaking and the amenities were great. I loved that you everything was at the hotel and you didn’t have to leave if you didn’t want to. However, I felt the room could have been cleaner. There were stains on the curtains, bedding,some of the towels we received and the robe in the closet. The bathroom could have been cleaner. There was hair on the floor and in the shower from the previous guests. For the price to stay there and all the amenities, rooms should be thoroughly cleaned before the next guests arrive. I had to purchase bathroom cleaner to clean my bathroom.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Reservations

Thank you for your feedback!

4 out of 5
The pool was huge and refreshing each day. There were not enough pool chairs to accommodate the demand, so if you left your chair for the pool or beach, the pool attendants would quickly confiscate your chair if you didn't return within 45 minutes, especially if they had tipping customers following them to aquire a chair. You must leave a family member to guard the chairs while the others leave for lunch or the beach. Everything was very clean and very expensive.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Reservations

Thank you for your feedback!

5 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Reservations

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
The property itself was beautiful. The pools and the bars were very nice. As far as staff, most were extremely rude and inattentive. They were not accommodating to our needs at all. We had to physically bother the front desk every hour just to get a working refrigerator for our room. They have hidden fees EVERYWHERE. We were surprised with a $750 dollar check in fee that was not mentioned anywhere in booking with travelocity. Over all a horrible experience and completely not worth the money.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Jaclyn Graff

Thank you for your honest feedback, we will be passing this on to hotel management.

4 out of 5
Front door not wheelchair accessible or stroller accesible. Room service did not clean our room one day Staff was ok Overall, rating ok. But not please with the service receive for the price I paid.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Fontainebleau

Good Day, Thank you for your feedback.

5 out of 5
The property was amazing. Everything was top notch. However the prices are outrageous. A bottle of water $10 A drink at bar $22 so be aware while consuming. There is a service fee that is equal to the tip! I gave tip not realizing it was included. Beach water was full of weed. Not easy to go in and swim and enjoy the beach. However, I would stay here again we went to 3 of there restaurants and the food was amazing. Next time I will buy water, and be more prepared for the drinks.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Jaclyn Graff

Thank you for the 5/5 and your honest feedback!

3 out of 5
The staff was great. I totally feel that you are just paying for the name

Posted by on 21 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Fontainebleau

Good Day, Thank you for your feedback.

1 out of 5
The location, cleanliness, and beautiful views from my room. I had a terrible memorable experience with valet losing my keys and valet Management requested me to pay for a new key after insisting that their attendant reported that I'd kept my keys but their attendant gave me my vehicle claim ticket after he took possession of my keys. I'm extremely appreciative that the Miami Dade police was there when after 3 plus hours of management telling me I had my keys and they would not assist with getting me a new key made because "they didn't loose my key" the valet manager called a locksmith company to have my vehicle rekeyed and a new key made. They lost my key to my house, work, mailbox but I finally got back home after a supposedly relaxing weekend girls getaway/birthday celebration.

Posted by , from Jacksonville, FL on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Jaclyn Graff

Oh no! I am so sorry this happened. I hope you filled a security report and spoke with the Hotel Manager.

5 out of 5

Posted by on 11 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Jaclyn Graff

Thank you!

About the Fontainebleau Miami Beach

Location 4441 Collins Avenue, Miami Beach, FL 33140

Property Features

Fontainebleau Miami Beach offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 9 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a poolside bar, and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the luxury Fontainebleau Miami Beach. Parking is available for a fee. This 4.5-star Miami Beach hotel is smoke free.

  • 37 levels
  • 4 buildings
  • 9 dining venues
  • 8 bars or lounges
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (17.8 km / 11 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Air-conditioned accommodations at Fontainebleau Miami Beach offer iPod docking stations and minibars. Beds feature premium bedding. 20-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Fontainebleau Miami Beach has 9 restaurants on site.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per night
  • Resort fee: USD 36.48 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 28.00 per person (approximately)
  • Valet parking fee: USD 48.15 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fontainebleau
  • Fontainebleau Hotel
  • Fontainebleau Hotel Miami Beach
  • Fontainebleau Miami Beach
  • Miami Beach Fontainebleau
  • Fontainebleau Miami Beach Hotel Miami Beach
  • Fontainebleau Resort Miami Beach
  • Fontainebleau Miami Beach Hotel

You should know

  • Pool access available from 7 AM to 7 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.