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"This hotel was overall an excellent value. The location, room, food, and resort we're all what I would consider Upper Middle level. Excellent for t ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

4.5-star beach property near Green Grotto Caves

Walk to the beach

You'll find Cardiff Hall Beach and Flavours Beach within 2 miles (3 km) of this property. Green Grotto Caves and Runaway Bay Beach are also within 3 miles (5 km).

All-inclusive

A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 525 guestrooms also offer free WiFi and free minibar items. Flat-screen TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.

Junior Suite (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$1,345* Per night/room 2 Mar. - 3 Mar.

Junior Suite, Sea View (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Sea View (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive ratings based on 82 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Everyone (51) Couples (18) Family (10)
4 out of 5
The carpeted hallways in this resort need to be removed ,they are beyond filthy and I believe it brings the rating of this hotel down because of it . this is the first time I have ever stayed at a tropical resort that had anything carpeted

Posted by on 3 Feb. 2020

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4 out of 5
The people, service and food were great. I did not like all the rap music. I liked the 6th floor sea view room. i liked the view of sea but beach was small. The games were not good but shows were awesome.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your comments. Accept our sincerest apologies. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards.

2 out of 5
We went with a group of 6. We got 3 rooms. Two were with kings beds. The other was suppose to be two beds because it was a 30 year old man and his disabled mother. I also requested a wheelchair. When we got there at 3 p.m. on January 2, we were told because we used Travelocity, they never got the request of the rooms, even though I had the confirmation with me. The only rooms they had available, were king size beds. Also, they did not get any requests about a wheelchair. They told us WE would have to go to the nurses station to request one. I asked to speak to a manager but there was not one available. I asked that one contact us. No one ever did. I even went back another day. No one was available. We went to the nurses station and they told us that we had to put $245 CASH DEPOSIT DOWN AND IT WOULD BE $30 PER DAY. I have stayed at other Luxury Bahia Principe property's elsewhere and was always given a wheelchair during the stay. They found a room another day and had them move. This time to a room that leaked everywhere in the shower. They came another day to fix it. It was not fixed. Again, no manager to speak to. We stayed 6 nights. When we checked out, they asked how our stay was. When I told them, they asked if I wanted to speak to a manager. I guess one was finally available. I said no because they obviously could care less until I was leaving. I will never be back.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your comments. Accept our sincerest apologies for the incident upon your arrival. Please, do not hesitate to contact the Guest Service or Public Relations Managers in anything you may need and they will be more than happy to assist you. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

4 out of 5
All was fabulous!! Grounds was clean, food was good

Posted by on 9 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

4 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Luxury Bahia Principe Runaway Bay We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards, Online Reputation

4 out of 5
It was great and i loved the staff and food. The grounds were also very nice and well kept.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

2 out of 5

Posted by on 12 Dec. 2019

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: On behalf of all the management and team members at the Luxury Bahia Principe Runaway Bay, we appreciate you taking time to share your rating of your stay with us and we will do our best to reinforce in our overall services. May I use this opportunity to thank you again for choosing the Luxury Bahia Principe Runaway Bay to be your holiday destination in the Caribbean. We hope you come again to enjoy our new services. Kind Regards,

4 out of 5
The property has good traits and some outstanding staff. We ran into some small issues with house keeping.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

31 Jan. 2020 by Online Reputation

Dear Guest: Thank you for your comments. Accept our sincerest apologies for the incidents during your stay. Please rest assure that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so as to keep them content with their vacation at our beautiful hotel. Sending you our warmest regards

5 out of 5
Great, place.. plenty of entertainment, great food and stuff super nice! Will recommend this for honeymoon

Posted by on 28 Nov. 2019

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4 out of 5
A beautiful resort. The staff couldn't have been friendlier. The food in the restaurants that we gad reservations in was great. The buffets were good with alot of choices. The deck on the pool with the swim up bar was very slick. Saw many falls , some with injuries that required casts or stitches

Posted by on 11 Nov. 2019

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About the Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Location Salt Coppers, Runaway Bay, Saint Ann

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Feel the sun on your face and the sand in your toes on the private white sand beach, located just 150 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, an outdoor tennis court, and a fitness center. Self parking is free. This 4.5-star Runaway Bay property is smoke free.

  • 525 guestrooms or units
  • 7 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 2
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (69.2 km / 43 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Takara - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Picasso - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.

Mikado Restaurant - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Jazmin Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Rodizio Las Olas - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • No pets or service animals allowed

Hotel Names

  • Luxury Bahia
  • Luxury Bahia Principe All Inclusive
  • Luxury Bahia Principe Runaway Bay
  • Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
  • Luxury Runaway Bay
  • Runaway Bay Luxury Bahia Principe
  • Bahia Principe Luxury Runaway Bay
  • Bahia Principe Luxury Runaway Bay All Inclusive
  • Luxury Bahia Principe Runaway Bay All Inclusive Adults Only

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.