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"This hotel was overall an excellent value. The location, room, food, and resort we're all what I would consider Upper Middle level. Excellent for t
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By a verified traveller on Tue 21 Aug 2018
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Hotel Description
4.5-star beach property near Green Grotto Caves
Walk to the beach
You'll find Cardiff Hall Beach and Flavours Beach within 2 miles (3 km) of this property. Green Grotto Caves and Runaway Bay Beach are also within 3 miles (5 km).
All-inclusive
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and free self parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 525 guestrooms also offer free WiFi and free minibar items. Flat-screen TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive ratings based on 82 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Everyone (51)Couples (18)Family (10)
4 out of 5
The carpeted hallways in this resort need to be removed ,they are beyond filthy and I believe it brings the rating of this hotel down because of it .
this is the first time I have ever stayed at a tropical resort that had anything carpeted
Posted by a verified traveller on 3 Feb. 2020
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4 out of 5
The people, service and food were great. I did not like all the rap music. I liked the 6th floor sea view room. i liked the view of sea but beach was small. The games were not good but shows were awesome.
Posted by MM on 14 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest:
Thank you for your comments. Accept our sincerest apologies.
We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.
Sending you our warmest regards.
2 out of 5
We went with a group of 6. We got 3 rooms. Two were with kings beds. The other was suppose to be two beds because it was a 30 year old man and his disabled mother. I also requested a wheelchair. When we got there at 3 p.m. on January 2, we were told because we used Travelocity, they never got the request of the rooms, even though I had the confirmation with me. The only rooms they had available, were king size beds. Also, they did not get any requests about a wheelchair. They told us WE would have to go to the nurses station to request one. I asked to speak to a manager but there was not one available. I asked that one contact us. No one ever did. I even went back another day. No one was available. We went to the nurses station and they told us that we had to put $245 CASH DEPOSIT DOWN AND IT WOULD BE $30 PER DAY. I have stayed at other Luxury Bahia Principe property's elsewhere and was always given a wheelchair during the stay. They found a room another day and had them move. This time to a room that leaked everywhere in the shower. They came another day to fix it. It was not fixed. Again, no manager to speak to. We stayed 6 nights. When we checked out, they asked how our stay was. When I told them, they asked if I wanted to speak to a manager. I guess one was finally available. I said no because they obviously could care less until I was leaving. I will never be back.
Posted by a verified traveller on 9 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest:
Thank you for your comments. Accept our sincerest apologies for the incident upon your arrival. Please, do not hesitate to contact the Guest Service or Public Relations Managers in anything you may need and they will be more than happy to assist you.
We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.
Sending you our warmest regards,
4 out of 5
All was fabulous!! Grounds was clean, food was good
Posted by a verified traveller on 9 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest: Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,
4 out of 5
Posted by a verified traveller on 6 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest:
Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Luxury Bahia Principe Runaway Bay
We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel.
Warmest Regards,
Online Reputation
4 out of 5
It was great and i loved the staff and food. The grounds were also very nice and well kept.
Posted by a verified traveller on 3 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest: Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,
2 out of 5
Posted by a verified traveller on 12 Dec. 2019
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest:
On behalf of all the management and team members at the Luxury Bahia Principe Runaway Bay, we appreciate you taking time to share your rating of your stay with us and we will do our best to reinforce in our overall services.
May I use this opportunity to thank you again for choosing the Luxury Bahia Principe Runaway Bay to be your holiday destination in the Caribbean.
We hope you come again to enjoy our new services.
Kind Regards,
4 out of 5
The property has good traits and some outstanding staff. We ran into some small issues with house keeping.
Posted by a verified traveller on 10 Dec. 2019
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Comment from Hotel Management
31 Jan. 2020
by Online Reputation
Dear Guest:
Thank you for your comments. Accept our sincerest apologies for the incidents during your stay. Please rest assure that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
We are always striving to give our guests the highest quality service so as to keep them content with their vacation at our beautiful hotel. Sending you our warmest regards
5 out of 5
Great, place.. plenty of entertainment, great food and stuff super nice! Will recommend this for honeymoon
Posted by a verified traveller on 28 Nov. 2019
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4 out of 5
A beautiful resort. The staff couldn't have been friendlier. The food in the restaurants that we gad reservations in was great. The buffets were good with alot of choices. The deck on the pool with the swim up bar was very slick. Saw many falls , some with injuries that required casts or stitches
Posted by a verified traveller on 11 Nov. 2019
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About the Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Scuba diving lessons not included
Miniature golf not included
Windsurfing equipment not included
Sailboats not included
Tennis rackets not included
Tennis lessons not included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
All food and beverages included
Surcharge for premium or imported alcoholic beverages
Minibar (all beverages included)
All non-motorized water sports included
Snorkeling included
Property Features
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Feel the sun on your face and the sand in your toes on the private white sand beach, located just 150 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, an outdoor tennis court, and a fitness center. Self parking is free. This 4.5-star Runaway Bay property is smoke free.
525 guestrooms or units
7 levels
4 buildings
6 dining venues
4 bars by the pool
5 bars or lounges
Built in 2015
Buffet breakfast (free)
Bar on the beach
Swim-up bar
Deli
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 3
Free WiFi
Outdoor tennis courts - 2
Outdoor tennis court
Snack bar/deli
Laundry facilities
Sofa bed
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (69.2 km / 43 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Sitting area
Jetted tub
Pull-out sofa bed
Stocked minibar (free)
In-room dining (24 hours)
Flat-screen television
Satellite channels
Coffee maker
Pillow options
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Takara - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Picasso - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
Mikado Restaurant - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Jazmin Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Rodizio Las Olas - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
Hot stone massage
Steam room in spa
Reflexology
Couples treatment rooms
Sports massage
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
No pets or service animals allowed
Hotel Names
Luxury Bahia
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Runaway Bay
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Luxury Runaway Bay
Runaway Bay Luxury Bahia Principe
Bahia Principe Luxury Runaway Bay
Bahia Principe Luxury Runaway Bay All Inclusive
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
