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Hotel Riu Negril - All Inclusive

3.5 star property
3.5-star beachfront property near Seven Mile Beach

Choose dates to view prices

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Creator video
Theatre show
Reception
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    ‪1 min walk‬
  • Bloody Bay Beach
    ‪9 min walk‬
  • Hedonism II
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

Room options

View all photos for Standard Room, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Garden View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (U)

  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Partial Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Partial Sea View (L)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (C)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room (E)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (C)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (C)

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (U)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, Oceanfront (Swim-Up | U | 18+)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | U | 18+)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | 18+ | C)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-Up | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Sea View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Sea View (E)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (C)

  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Partial Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (L)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (U)

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (L)

  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Sea View (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

About the area

Negril

On the beach.You'll find Bloody Bay Beach and Jamaica Beaches within a 15-minute walk of this Negril property. Seven Mile Beach and Hedonism II are also within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 9 min walk - 0.8 km
  • Seven Mile Beach - 4 min drive - 3.3 km
  • Kool Runnings Water Park - 6 min drive - 4.2 km
  • Hedonism II - 6 min drive - 3.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Ackee - ‬4 min drive
  • ‪Hedonism II - Delroy's Bar - ‬5 min drive
  • ‪Mahogany - ‬5 min drive

About this property

Hotel Riu Negril - All Inclusive

3.5-star beachfront property near Seven Mile Beach
Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Negril - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Negril property.

  • 420 guestrooms or units
  • 2 levels
  • 5 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Negril - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1006 reviews
Rating 8 - Good. 287 out of 1006 reviews
Rating 6 - Okay. 170 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 73 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked out yesterday from Room 1247 and arrived home with a ton of bites! You need to disinfect your beds better. Changing sheets is not enough. Now I have to disinfect and treat my entire home for bed bugs!
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional. The resort was well maintained and made you feel like you were in a private oasis. I would definitely return to RIU Negril.
Stayed 4 nights in Mar 2025

10/10 Excellent

Donnesha Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

mihai

Liked: Cleanliness
The property was average in most respects: 1. The check-in was with glitches showing a lack of proper planning. I had to wait three hours to get a room, as they assigned to me the one room that was probably cleaned last. 2. The staff ranged from surly and abrupt to overly friendly, you never knew what you were going to get when approaching someone. I attribute that a a lack of training which leads to a lack of professionalism. 3. The local store was outrageously overpriced. I paid $34 for a bottle of sunscreen that costs $8 on Amazon. It is not as much the money as it is the feeling I was getting that I was being ripped off. 4. On the positive side the food and food service was good, lots of variety, the food looked fresh and was well prepared.
Stayed 5 nights in Mar 2025

8/10 Good

Jacqueline

Stayed 6 nights in Mar 2025

10/10 Excellent

J'Nequa

Stayed 3 nights in Mar 2025

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had just completed an extensive renovation in December and was in great condition. The staff was mostly very friendly and helpful. They would go out of their way to help you. Enjoyed my vacation very much.
Stayed 6 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how accessible and quiet the resort was, while also being vibrant and fun! Truly one of Riu’s best! Everyone was spectacular.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 5 nights in Mar 2025

8/10 Good

Michael Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Kristi, Crosby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worker’s were rude. The ladies in the coffee shop and the staff at the reception area bar were amazing. The staff at Bobs bar were terrible!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Irene, St Helena Island

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. Dining options were great. Entertainment and activities were wonderful.
Stayed 4 nights in Mar 2025

8/10 Good

Shermane

Liked: Cleanliness, staff & service, property conditions & facilities
I only dislike the fact that there's NO elevator.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jenine, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself at hotel RIU Negril, especially the swim aerobics with Shanalee and how she engaged us to participate. I would come back just to see Shanalee and do swim aerobics with her, Shanalee really worked me out and taught me a few exercises that I can use at home. I plan on coming back and would love to see Shanalee at Hotel RIU Negril her energy is indescribable and she makes you want to follow her all day and do everything she do. I love how Shanalee would come find me and tell me what’s going on for the day and make sure I come participate which makes being at hotel RIU Negril that much nicer, I am a person that likes to be acknowledged on vacation and Shanalee did just that made me feel extra special during my stay and for that I will be back.
Stayed 5 nights in Feb 2025

8/10 Good

Lori

Travelled with group
Liked: Staff & service, amenities
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Staff were friendly. The gym area could have been better equiped but everything there was fine. Food was good. Room was great. Loved the property.
Stayed 7 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our experience at the RIU Negril was good. This was our first family all inclusive trip. There were other kids there but not many. Was hoping for more activities to keep the kids busy so us adults could have fun as well. The swim up bar is where the fun usually happens but does not allow kids so we could not really enjoy it much. The food options were ok but menu selection was slim at the restaurant that required reservations. The biggest down fall was needing reservations at restaurants but not being able to make them until 48 hrs before. The first two days we had to eat at the buffet or sports bar which was ok but nothing great. Even when we did have reservations there were plenty of open tables so people coming in that day could have eaten there. Personally would have liked to see more restaurant choices. We did the catamaran cruise that took us snorkeling and then Rick’s Cafe. That was fun and the snorkeling with the guide was nice but not for young kids. We paid for our 10 and 13 year old and they didn’t end up going because it was a far swim and we were not comfortable having them be that far from the boat. All the staff was great and was very accommodating. Bar tenders were awesome. They kept it fun and kept the atmosphere energetic, especially our boys Nicole and Tyrese. They rocked it! Also, the activities crew was fun and did a great job, especially BRYAN and Pineapple. Really can’t say anything bad about anyone. They all were great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 3 nights in Feb 2025

2/10 Terrible

Alfred

Stayed 3 nights in Feb 2025

10/10 Excellent

Tassiean Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time
Stayed 4 nights in Feb 2025

6/10 Okay

Garth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This a Beautiful hotel but just not how we like to enjoy JA. It’s basically a cruise ship of land. We couldn’t get into any of the restaurants for dinner & the one time we did eat dinner the first night at the buffet and it was not good. They want you to do everything via the app but it doesn’t work always . They are really strict about the pool towels & plastic cups . It’s got a lot of entertainment going on all the time which is good if you like that stuff. It was a fine stay just not for us . Back to Charela in July .
Stayed 6 nights in Feb 2025

8/10 Good

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and spacious. We traveled with young kids so I would’ve liked to see more activities for them.
Stayed 7 nights in Feb 2025

10/10 Excellent

Toussaint, Phx

Stayed 6 nights in Feb 2025