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Hotel Riu Negril - All Inclusive

3.5 star property
3.5-star beachfront property near Seven Mile Beach

Choose dates to view prices

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Creator video
6 restaurants, breakfast, dinner served; Italian cuisine
Aerial view
Theatre show

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Bloody Bay
    ‪15 min walk‬
  • Place, Seven Mile Beach
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

Room options

View all photos for Standard Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Garden View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (E)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Partial Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Partial Sea View (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, Oceanfront (Swim-Up | U | 18+)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Partial Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (L)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (C)

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Oceanfront (Swim-Up | B2C-US | 18+)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (Swim-Up | B2C-US | 18+)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View (E)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (L)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Double Room, Garden View (Kids Free | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (Kids Free | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (U)

8.0 out of 10
Very good
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard

  • 29 sq m
  • Sleeps 5

View all photos for Double Room Standard with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 5

View all photos for Double Room Standard with Partial Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Partial Sea View

  • 29 sq m
  • Sleeps 5

View all photos for Double Room Standard with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 5

View all photos for Family Room -5 guests- Superior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Double Room Luxury with Sea View

  • 29 sq m
  • Sleeps 2

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard with Side Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Side Sea View

  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 4

About the area

Negril

On the beach.Within a 10-minute walk of the property, you'll find Bloody Bay Beach and Bloody Bay. Seven Mile Beach and Booby Cay are also within 2 miles (3 km).

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 km
  • Bloody Bay - 15 min walk - 1.3 km
  • Seven Mile Beach - 4 min drive - 3.3 km
  • Kool Runnings Water Park - 6 min drive - 4.2 km
  • Negril Cliffs - 20 min drive - 15.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Royalton Lobby Bar - ‬4 min drive
  • ‪Grazie - ‬4 min drive
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Gourmet Marche - ‬4 min drive

About this property

Hotel Riu Negril - All Inclusive

3.5-star beachfront property near Seven Mile Beach
Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Negril - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Negril property.

  • 420 guestrooms or units
  • 2 levels
  • 5 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Renovations and closures

This property is closed from November 7 2025 to December 9 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Negril - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Travelled with group
Disliked: Amenities, property conditions & facilities
DO NOT BOOK at RIU Negril, Jamaica – A Horrible Guest Experience I checked into RIU Negril on Monday, August 29. On the morning of October 2, I woke up covered in numerous bug bites, many in linear patterns, which is consistent with bed bugs. As the day progressed, the itching became unbearable and I counted over 25 bites on different parts of my body. I reported the issue to the front desk on Thursday evening, and after some back and forth, I was moved to a different room. I was told an inspection would happen Friday morning. It’s now Sunday, I left the establishment yesterday and still have not heard from RIU nor Expedia. There has been zero follow-up from hotel staff. When I voiced my concerns at the front desk again, I was told to send yet another email to RIU’s complaints department – the third one – and was informed that staff could no longer assist me. Despite clearly showing them the bites and asking for help, I was told nothing could be done until after the inspection, which still hasn’t happened. I even had to request bags to seal my belongings in hopes of preventing bringing the infestation home. I’m currently in severe discomfort, and the hotel has been completely unresponsive and dismissive. The customer service at RIU Negril is appalling, and I wouldn’t recommend this hotel to anyone. I stayed at Sandals in June, and the contrast in service and professionalism is night and day. At Sandals, I felt cared for. At RIU Negril, I feel ignored and disrespected
Stayed 5 nights in Sep 2025

4/10 Poor

Kimberly Marlene Caceres

Liked: Cleanliness, staff & service
Recentley stayed at Hotel Riu and I have to say, the resort itself was beautiful. The cleanliness was top-notch, the staff were friendly, and the amenities were truly wonderful. From the pools to the bar options, it had all the makings of a great vacation. However, I was really disappointed and frustrated with an issue that put a damper on my stay—especially since one of the affected days was my birthday. The air conditioning in my room broke down for two full days. After being out all day on excursions, I returned to find the floor of my room soaked with water due to the AC leaking. The water stretched from the entryway all the way under the bed, making it impossible to walk around and get ready comfortably.I called reception 2–3 times that evening, requesting someone to come clean up the water. We were told that staff were aware and that someone would be sent to take care of it. Unfortunately, no one ever came. We had to spend the entire night in a hot, wet room with no air conditioning and a puddle of water under the bed. The next morning, the AC was still broken, and the water was still there. It wasn’t until we called again—twice—that someone finally came to address the issue. I understand that we were told the AC problem was happening in “several rooms,” but even if the system couldn’t be fixed right away, the water should have at least been cleaned up in a timely manner. That lack of follow-through made the situation even more frustrating, especiall
Stayed 4 nights in Sep 2025

4/10 Poor

Tamara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air condition was out and sheets were dirty. Cleaning people took forever to come and clean.
Stayed 7 nights in Sep 2025

8/10 Good

Cheresh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great except the constant fire alarm. It went off multiple times a day, all 6 days of the stay. Nothing was ever done Or said
Stayed 6 nights in Sep 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 5 nights in Sep 2025

6/10 Okay

Krisantia

Stayed 2 nights in Sep 2025

8/10 Good

Tana-Sue

Stayed 2 nights in Sep 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the riu and the swim up
Stayed 2 nights in Sep 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to visit and the private pool, especially if you’re located at the end of the beach is the best! Most of the staff were so nice and pleasant except for one of the asst. manager’s or he may be a manger at one of the restaurants by the name of Chad. He’s so disrespectful to his female staff. Hopefully his boss that he was walking around holding hands with 👀 will do something or say something to him to make his approach better. Other than that, I would totally recommend this place. It’s clean, beautiful, right on the beach with a wonderful view of the water, there’s entertainment and plenty of food. I will definitely be going back. Had a great time. Thank you!
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel and staff. Service was good. Disppointed that no reservations were available during our stay except the steakhouse so we could only eat at the buffet. We would not have booked through Expedia had we known we could not use our credit. We would have gone thru Costco where we could use our reward. We had a $652 credit that was useless unless we wanted to shell out more money. We did all inclusive to not pay more. We feel the credit is dishonest. To go to get a massage we would have had to pay $138 per person after using a small portion of the credit. That isn't a credit. Going thru Costco next time where we get 2 percent back as well as Costco cash.
Stayed 4 nights in Sep 2025

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice however
Stayed 4 nights in Sep 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Maybe have more water sports at resort from beach from the resort
Stayed 4 nights in Sep 2025

10/10 Excellent

Awstin

Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great customer service and welcoming the property was kept clean and nice I would definitely visit again!!!
Stayed 6 nights in Sep 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment was wonderful. The food selection was great but some of the wait staff was not pleasant. The wait for my suitcase to be delivered was too long so I had get it myself.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

Resheann

Travelled with family, Travelled with family and small children
Liked: Cleanliness
All the amenities and awesome staff, great job!
Stayed 2 nights in Sep 2025

10/10 Excellent

KIERRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Great Resort! Great Entertainment! Clean Resort! Friendly Staff! Food Was Good! Nice Beach- Not A Long Walk to Get In Water! Multiple Pools! It’s Family Resort But Not Overly Crowded With Kids! Some People Don’t Even Know It’s Family Resort! Highly Recommended People Stay! Affordable Price!
Stayed 4 nights in Sep 2025

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was good. The resort was clean and well maintained. It was a nice average hotel. Service seemed to be okay a few hiccups here and there.
Stayed 7 nights in Sep 2025

10/10 Excellent

Calandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was real safe excited and wonder
Stayed 3 nights in Jul 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amelia and Andrew we amazing. These two people are the reason we are planning to return. The dining room staff were also amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kamron

Stayed 3 nights in Aug 2025

8/10 Good

Johan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and the staff was awesome. My only concern was the walkability. The property is large and we had a family room, (these rooms are the furthest from the lobby) and the walk was very long as dining is on the other side of the hotel. This made it difficult.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025