Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham New Braunfels. Self parking is free.
We stayed here for 2 nights and the place was very clean, staff was friendly and helpful! Very good place to stay for the price, beds were comfy! I read several negative reviews but our experience was exceptional and I will definitely be staying here next time I am in town! Also had a pretty decent hotel breakfast!
We stayed there for one night. The room was clean, but smelled weird, and my daughter mentioned she saw a cockroach in the bed. I was looking for it, but I could not find it.
About
We checked into the room the first red flag was at the attendance, said my room number out loud along other people which is a privacy violation. We got to the room and immediately were hit with a stench of water, rot, and paint. The bathroom was unclean the bedding had marks spots and bugs. The sham around the bed skirt was dirty. The room had not been cleaned. There was dust , crumbs , smudges -it was filthy and smelled like mold it was not able to occupy. I went down to the desk. I informed them of the conditions , they did not offer another room, I asked Alexa the desk clerk politely for a refund as we would not be staying due to the room she declined told me to call back the next day after she spoke with her manager and told me today, they would not be refunding me
The hotel has been updated to match the brand. Some things are worn-broken due to age. Found a dead roach in the shower. It had been there awhile, stuck to floor. Our room was on the 3rd floor and was very quiet. Associate at front desk was very friendly. Nice to have free breakfast and wifi.
This property looks a bit rough on the outside but itâs such a hidden gem on the inside! The rooms are clean and spacious and the staff is amazing! I wish the parking lot was a bit more maintained but the area is good and the hotel itself offers a good experience. I stay whiten often there and I always enjoy it!