2/10 Terrible
Miles, Newport news
3 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me say that. This place is completely run down. I seen my first red flag as i was checking in. And the lady kept saying show me the room first. Well as i get too the room. It looked like the door had been kicked in by police. Then as i walked in. I said ok its nice inside. I go use the bathroom. Then try to wash my hands. As i lift the lever to turn the water on. It completely falls off. That's the 2nd red flag. Then as i examine the room. The room is actually not nice. Once you turn the lights on. The rugs are filthy. Theres no screen to the window. I sat on the bed. And it sounded like i was going through the wall. Like the bed was built out of Styrofoam or something. Idk. After being there for 2 hrs. I just checked out and went to a much better place. Now i see why the have so many signs up. Stating no refunds. They know the condition of the property. And they know people will try to get a refund once they enter the room. This is a very bad establishment. Poor at how its ran. And they know it. And they don't care. Cause less fortunate people have no choice but to stay here. Everyone should examine the room before paying.
Miles
Stayed 1 night in Feb 2024