Quality Inn

2.5 star property
Hotel perfectly located for exploring Lockport

Choose dates to view prices

Photo gallery for Quality Inn

Standard Room, 2 Double Beds
Standard Room, 1 King Bed with Sofa bed, Jetted Tub
Exterior
Food court
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
551 S Transit St, Lockport, NY, 14094
  • Place, Erie Canal
    ‪18 min walk‬
  • Place, Four Seasons Players
    ‪1 min drive‬
  • Place, Lockport Caves
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(27 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Lockport

City center stay.You'll find Four Seasons Players and Erie Canal within 2 miles (3 km) of this hotel. Big Bridge and Kenan Center are also within 2 miles (3 km).

What's nearby

  • Erie Canal - 18 min walk - 1.5 km
  • Four Seasons Players - 1 min drive - 1.1 km
  • Big Bridge - 2 min drive - 2.2 km
  • Erie Canal Discovery Center - 2 min drive - 2.2 km
  • Lockport Caves - 2 min drive - 2.5 km

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Taco Bell - ‬17 min walk

About this property

Quality Inn

Hotel perfectly located for exploring Lockport
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 15.7 mi (21-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Jun 14, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

Does Quality Inn offer free breakfast?

Quality Inn offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn?

This hotel offers free self parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Lockport?

Quality Inn is 1.3 mi away from Lockport.

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 660 reviews
Rating 8 - Good. 197 out of 660 reviews
Rating 6 - Okay. 127 out of 660 reviews
Rating 4 - Poor. 85 out of 660 reviews
Rating 2 - Terrible. 84 out of 660 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place, close to everything
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Onekia

Liked: Cleanliness, amenities, property conditions & facilities
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Shakonwaretsi

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Eric

Disliked: Staff & service
Hi
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities
They didn't even have the heat on.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Rosemary

Disliked: Staff & service, amenities
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value...will stay again.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Chelsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very clean.
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities
Heat was shut off in the room. Took hours for it to get warm but floor remained ice cold. No carpet. Bathroom floor was even colder and the heater in the bathroom didn’t work. Bathroom fan was extremely noisy. Toilet seat terribly discoloured. Surfaces clean but everywhere else had dust build up. Didn’t attempt the breakfast. Didn’t look appetizing. Tasted the juice and it was horrible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel and polite staff.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Pawankumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Whe
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good value.

I have stayed here before, good value for the $. Didn’t make breakfast but it looked like it would have been good.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Marianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large field behind the hotel to walk . It wasn't lighted.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and great bang for your buck!
Stayed 1 night in Nov 2022