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"The bathroom with the shower and toilet was cramped and difficult to use and the ac unit in the room made noise all night. It would have been nice if ... " More

By a verified traveller on Sun 01 Sep 2019

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Hotel Description

Hotel near University At Buffalo - North Campus, connected to a shopping center in Tonawanda

In shopping district

Within 2 miles (3 km) of this Tonawanda hotel, you'll find University At Buffalo - North Campus and Boulevard Mall. Lasertron and University at Buffalo - South Campus are also within 3 miles (5 km).

Free perks

A fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A picnic area and free newspapers are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 51 guestrooms also offer free WiFi and LED TVs with digital channels. Other amenities include balconies or patios, 24-hour room service, and premium bedding.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$100* Per night/room 5 Apr. - 6 Apr.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Days Inn by Wyndham Tonawanda/Buffalo ratings based on 15 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Days Inn by Wyndham Tonawanda/Buffalo

Everyone (8) Couples (1) Family (6)
2 out of 5
Furniture is worn—fabric on armchairs is so frayed, the stuffing below shows. The tub did not drain. There is mold in the grout. A hole in the bed coverings. Something crusty (looks like dried blood) on the bathroom light switch.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Front Desk

We're sorry for your unpleasant stay and thank you for bringing this to our attention.

1 out of 5
The bed I reserved was changed BC the “cleaning crew had not cleaned the room”. Mind you it was after 9pm when I checked in. The attendant offered nothing to accommodate the issue. The room was dirty looking and I slept in the chair for the night.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Front Desk

We're sorry for your unpleasant stay.

4 out of 5
The bathroom with the shower and toilet was cramped and difficult to use and the ac unit in the room made noise all night. It would have been nice if there was a little bit more available for breakfast, even just some boiled eggs would be nice.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Front Desk

Thank you for staying with us and for your feedback.

3 out of 5
When we arrived and checked into our room, the room smelled of old cigarette smoke. I called the front desk and asked for a new room. The second room smelled musty but that dissipated after the a.c. was turned on. The parking lot had just been re-surfaced so everything smelled faintly of black top, unfortunately. The toilet paper roll was almost empty and front desk staff asked me to come down and pick up the new roll. The door frame has been painted over too many times and because it was very hot and humid, the door stuck to the frame rather well and had to be shoved open with a shoulder. The bathroom was ok clean and the beds were comfy. Overall just an ok experience, not what I have received usually from a Days Inn. The area was very nice, lots of shops and restaurants. It was also in a good area, in the middle between Niagara Falls and Buffalo.

Posted by on 15 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Front Desk

Thank you for staying with us and for your feedback.

2 out of 5
The front desk rep is rude and very unprofessional. When I asked if we could check so I could drop of my dog and go to my appointment, she stated the the dog could not stay in the room alone. She stated the ASPCA would come and get the dog. I told her that, that was ludicrous. My dog stays home while I work and I came to this hotel because it is pet friendly. She then calls the manager and begins to speak in her native language and I asked her to speak in English so that I may understand her. She stated that she did not have to and that I was not her mother. I had a few choice words to say but since I had to make my appointment I refrained from giving this b/h an tongue lashing. So after she is told that the pet can stay in the room she does not say I am sorry I was wrong about the pet. She could not even admit she was wrong. Bathroom was wiped over with a smelly rag. When we check out I ask for a receipt and the same rude woman prints a receipt and takes a sharpie to cover the Travelocity number. I asked her to please initial that because it looked very unprofessional. She get her manager who is just as rude and as a asinine as her. Seems to be a Patel family business. Horrible and it appears to be either a welfare hotel or temporary shelter housing. Never ever.. Rather stay in the Burger King parking lot next door.

Posted by on 26 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Robert

So sorry to hear about this incident and apologies on their behalf. We appreciate your business and your feedback.

4 out of 5
Quiet place, staff are friendly, the only thing is there is no laundromat room. Overall everything is ok.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Robert

Thank you for staying with us and for your feedback! Our guest laundry area is still being remodeled. As to when it will be finished is yet to be deteremined. But it's great to hear you enjoyed your stay!

5 out of 5
This hotel has Very good service with nice food and clean room

Posted by on 28 May 2019

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Comment from Hotel Management

1 Jun. 2019 by Robert

Thank you for staying with us and for your feedback!

1 out of 5
I would not reccomend anyone to stay here . I give it a 0 out of 10 the rooms were extremely dirty and dusty . The bedsheets were heavily stained each time you peeled a layer of bedsheet the stain was bigger and darker. There was paint on the windows curtain . The toilet would not flush. It made me feel as if i was in a horror movie from the 80s.when i asked to have a room change i was told there was nobody on staff to make the change.i was confused and amazed at the attitude robert at the front desk had when i asked if i can get a room change . Instead he said all they can offer were new sheets for the bed that i would have to change myself . I was so disgusted with this place . They were dirty and rude . In the morning because i had no choice but to stay after a 6 hour drive from nyc , i asked yo speak to the manager and they supposedly had noone in staff until 11. When i went to front desk to check the manager was sitting behind the desk . Smh. i was over it ! Worst stay i have ever had anywhere!!!! I will not stay at days inn ever not even if its free!

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by Robert

I never gave you any attitude maam, we were full and had no other rooms to move you to. We appreciate your patronage but lying just to further besmirch us is quite devious. As far as your 6 hour drive, you had checked-in 8 hours before this problem had arrisen. Sorry for the discomfort but I provided you with all that was within my ability.

2 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Front Desk

Sorry for your unsatisfactory stay.

2 out of 5
Had a musty smell, stains on curtains and chair, decor was from the 70s, smoke detector was disconnected and hanging from the ceiling, the front door lock was coming off. There were no...i blankets on the beds, only a sheet.

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by Robert

We're sorry for your unpleasant stay. Rest assured we're taking care of this matter.

About the Days Inn by Wyndham Tonawanda/Buffalo

Location 1120 Niagara Falls Blvd, Tonawanda, NY 14150

Property Features

Free breakfast is available daily. WiFi and wired Internet are free in public spaces. The business-friendly Days Inn by Wyndham Tonawanda/Buffalo also features a fitness center, a picnic area, and coffee/tea in a common area. Self parking is free. This Tonawanda hotel is smoke free.

  • 51 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (14.9 km / 9.3 mi)
  • Parking: Free self parking

Room Amenities

Days Inn by Wyndham Tonawanda/Buffalo offers 51 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Tonawanda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 3 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Tonawanda
  • Days Inn Tonawanda
  • Days Inn Wyndham Tonawanda/Buffalo Hotel Tonawanda
  • Days Inn Wyndham Tonawanda/Buffalo Hotel
  • Days Inn Wyndham Tonawanda/Buffalo Tonawanda
  • Days Inn Wyndham Tonawanda/Buffalo
  • Days Wyndham TonawandaBuffalo
  • Days Inn by Wyndham Tonawanda/Buffalo Hotel
  • Days Inn by Wyndham Tonawanda/Buffalo Tonawanda
  • Days Inn by Wyndham Tonawanda/Buffalo Hotel Tonawanda

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.