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Courtyard by Marriott Norfolk Downtown

3.0 star property
3-star hotel near Old Dominion University

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Breakfast and dinner served, American cuisine
Indoor pool
View from property
Exterior
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, The NorVa
    ‪6 min walk‬
  • Place, Town Point Park
    ‪6 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(57 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(50 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Norfolk

City center stay.A stay at this Downtown Norfolk hotel places you steps from Douglas MacArthur Memorial and within a 5-minute walk of MacArthur Center. St. Paul's Episcopal Church and Waterside District are also within half a mile (1 km).

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • The NorVa - 6 min walk - 0.6 km
  • Town Point Park - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Norfolk Scope - 10 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬5 min walk
  • ‪Hell's Kitchen - ‬5 min walk
  • ‪Subway - ‬2 min walk

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel near Old Dominion University
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 67 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Erica

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff but rooms are well worn
Stayed 2 nights in Nov 2025

2/10 Terrible

Jessenia

Stayed 1 night in Nov 2025

4/10 Poor

Jesse

Stayed 1 night in Nov 2025

10/10 Excellent

Jasmonique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff in the front was wonderful. It is in a convenient location. The only complaint that I have is room service. I understand that checkout is at a certain time but knocking on the doors and even opening the door while we are still in the room repeatedly is excessive. I'd still recommend this hotel! Just make sure you're out of the room well before 11am.
Stayed 1 night in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Courtyard by Marriott Norfolk Downtown, and I have to give the biggest shoutout to the incredible team who made my experience truly wonderful: Dianna, Maria, Barbara, and Mr. Willis. From the moment I arrived, each of them showed such kindness, patience, and genuine care. Travel can be stressful, especially when plans change unexpectedly, and they went out of their way to make everything easier. They were warm, attentive, and incredibly helpful every single time I walked through the lobby. Dianna and Maria were absolute stars at the front desk, welcoming, thoughtful, and always ready to help with a smile. Barbara brought such a calming, friendly energy that instantly made the hotel feel like home. And Mr. Willis was exceptional, professional, gracious, and truly dedicated to making sure guests are taken care of. It’s not often you find a team like this. They turned a tough travel situation into a positive, comforting experience, and I am deeply grateful for each of them. I cannot recommend this location enough, not just for the convenience and comfort, but for the people who make all the difference. Thank you Courtyard Norfolk Downtown for the outstanding hospitality. I will absolutely stay again!
Stayed 1 night in Nov 2025

4/10 Poor

LUKE

Travelled with family
Disliked: Amenities
Window wouldn’t lock, AC was broken, thin sheets and small tv. Also, why was the only parking available (other than valet) at the mall parking garage 2 blocks away!!?!!
Stayed 1 night in Nov 2025

8/10 Good

weston

Liked: Cleanliness, staff & service
All was good but breakfast. $25 and they put a plastic utensil bag ON TOP OF THE EGGS! GROSS, not sanitary and did not eat.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathi

Liked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming and friendly, room was clean and just right for our night stay. I highly recommend this hotel if you are attending a concert at the Norva. You can walk to the venue in 5 minutes or less and there are so many restaurants and bars in the area that are walking distance. No need for your car at all. We will definitely stay at the Courtyard by Marriott Norfolk Downtown again!
Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Stayed 1 night in Nov 2025

6/10 Okay

victor

Liked: Cleanliness, staff & service, amenities
The room was fine and the staff was courteous. Don't like being charged for coffee in the morning, in the lobby. Don't like being charged 14% sales tax either.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Marilyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, no coffee at all !! Dirty and outdated. Homeless outside of all entrances!
Stayed 2 nights in Oct 2025

2/10 Terrible

Julmira

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet staff & prompt valet service
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities
Quick.
Stayed 1 night in Oct 2025

4/10 Poor

Timeshia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv nor the heat worked. Maintenance never came up to check on it. The worst ever.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Very
Stayed 1 night in Oct 2025

6/10 Okay

April

Stayed 2 nights in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities
Clean and quiet room with friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was clean had a great time.
Stayed 1 night in Oct 2025

6/10 Okay

Glenda

Travelled with family
Liked: Staff & service
The room had a molded stench as soon as you opened the door. Thankfully there were other available rooms and i was able to move to a different room. The staff were super friendly and accommodating, which was nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Norwoh

Stayed 1 night in Oct 2025