Courtyard by Marriott Norfolk Downtown

3.0 star property
3-star hotel near Waterside District

Choose dates to view prices

Photo gallery for Courtyard by Marriott Norfolk Downtown

Experience the perfect blend of classic and modern design in our hotel's elegant facade, featuring a central entrance and evenly spaced windows.
Welcome to our reception area, where guests can check in and relax in a comfortable armchair.
Relax in style with plush sofas and armchairs, a large artwork, and a TV for entertainment.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.
Enjoy a drink at the bar, where screens and a menu board offer entertainment and options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

About the area

Norfolk

City center stay.A stay at this Downtown Norfolk hotel places you steps from Douglas MacArthur Memorial and within a 5-minute walk of MacArthur Center. Waterside District and Norva Theater are also within half a mile (1 km).

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • The NorVa - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 11 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Blue Moon Taphouse - ‬6 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Starr Hill Market Bar - ‬6 min walk

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel near Waterside District
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1011 reviews
Rating 8 - Good. 277 out of 1011 reviews
Rating 6 - Okay. 119 out of 1011 reviews
Rating 4 - Poor. 92 out of 1011 reviews
Rating 2 - Terrible. 58 out of 1011 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with group
Liked: Amenities
Friendly and professional valet and front desk staff. The lobby is lovely and the rooms spotless. The room is a little smaller than usual for Courtyard but has everything that’s needed.
Stayed 1 night in May 2025

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tis property was very close to the conference hotel and was very affordable. We only stayed one night and then moved to the conference hotel but if I could not have gotten a room there, this would have been very helpful. Many at the conference stayed here as it was booked. I did not know the area well and this was a last minute booking to get in town early. It is an older hotel but very clean and comfortable with WiFi.
Stayed 1 night in Apr 2025

4/10 Poor

Chandra

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
This hotel needs help. The carpet on the sleeping room floor where I stayed is filthy. The bathroom is outdated (caulking needed asap). The staff is overworked and undertrained. Choosing this hotel was a mistake!
Stayed 3 nights in May 2025

4/10 Poor

Esther

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Rooms were not clean. Had to ask for clan towels and to have the bed made up and.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful room and accommodations. We could easily walk to all the places we wanted to visit.
Stayed 1 night in Apr 2025

6/10 Okay

Lillian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location of Hotel; walkable to downtown and venues. Commons area good. Valet parking good and that staff very friendly and helpful. Reserved king room with sitting area but said oversold so got 2 Queens no comfortable sitting area. Hotel old and well used. Needs updates. Check in staff pleasant but gave no info about what to expect or area. Amenities were none; except water. Housekeeping every other day then only changed towels and made bed. A lot of noise inside. 3 ice machines in hotel but only 1 was working. Would not recommend staying here.
Stayed 3 nights in Apr 2025

4/10 Poor

Kenneth, Mocksville

Travelled with family
Liked: Amenities
Stayed for a weekend. Property is run down. Chairs and booths in restaurant in disarray. Pool was extremely cold with low lighting. Has the potential to be a great property with an amazing downtown location. Bartender was more interested in talking to his friends then drive me drinks I payed for. Food in the resturant was not impressive
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar didn’t open until 5 and no really close restaurants. Walkable in 10 minutes though but would have been nice to have something on site. Friendly staff- no other complaints.
Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Room was next to all the mechanicals. A bit too loud.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerrisha

Stayed 1 night in Dec 2024

8/10 Good

Tabitha

Stayed 1 night in Apr 2025

8/10 Good

Lynne, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine.....and the staff was helpful and friendly. I only wish there was an option for self-parking and not just valet parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

John, Charleston

Stayed 1 night in Feb 2025

8/10 Good

Eunhui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stacey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location and nice staff, but there were little things that add up to big issues when I want to spend a night at a nice hotel. The room was nice, but there were pretty much no channels that I could watch because of buffering, the ice machine was broken, and the hot tub was out of commission.
Stayed 1 night in Apr 2025

8/10 Good

Nathanial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, Room was clean. Walking distance to downtown. Valet was very nice and went above and beyond.
Stayed 1 night in Apr 2025

2/10 Terrible

Mona

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 12 am and our eoom was not avaipable to check im. Waited almost two hoirs. Towels where stained and beds sheets as well. Worst hotel experience ever
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Room shows wear and tear, could use fixing up. Lobby was nice
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the venue we were going to so it was very walkable, the staff were nice, and the valet service was convenient. The place just needs renovating- it’s an old building. Our room had a weird, pungent smell that wouldn’t go away and the bedside charging outlets didn’t work.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Norfolk Friendly

The digital check in did not work. Bryan at the front desk was very friendly and helpful. Valet parking for $25 seems the best option. Clean room with lots of space.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night, but it was quiet & made getting to my event a breeze.
Stayed 1 night in Apr 2025