Tru By Hilton Norfolk Airport

2.5 star property
Hotel near Norfolk Premium Outlets in Norfolk

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Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Lobby
Lobby
Fitness facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Lake Wright
    ‪2 min walk‬
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Virginia Wesleyan University
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

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About the area

Norfolk

Northwest stay.With a stay at this Northwest hotel, you'll be within half a mile (1 km) of Norfolk Premium Outlets and 6 miles (10 km) of Norfolk Botanical Garden. Norfolk State University and Norfolk Scope are also within 6 miles (10 km).

What's nearby

  • Lake Wright - 2 min walk - 0.2 km
  • Norfolk Premium Outlets - 6 min walk - 0.6 km
  • Virginia Wesleyan University - 11 min walk - 0.9 km
  • Lake Taylor Hospital - 3 min drive - 2.1 km
  • Hampton Roads Agricultural Research and Extension Center - 3 min drive - 3.1 km

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Plaza Azteca - ‬10 min walk
  • ‪Wah Gwaan - ‬15 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel near Norfolk Premium Outlets in Norfolk
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness center, coffee/tea in a common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2020
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 609 reviews
Rating 8 - Good. 147 out of 609 reviews
Rating 6 - Okay. 39 out of 609 reviews
Rating 4 - Poor. 23 out of 609 reviews
Rating 2 - Terrible. 23 out of 609 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kalisha

Stayed 2 nights in Oct 2025

10/10 Excellent

Kabrina

Stayed 3 nights in Oct 2025

8/10 Good

Juliet

Business traveller
Stayed 1 night in Sep 2025

6/10 Okay

Dominic

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

David, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are not being well maintained. The shower head looked like it was going to fall off the wall, the sink faucet looked like it was going to fall off as well. The toilet did not always flush properly and a lot of the power outlets looked damaged or did not work. This is sad because everytime I visit VB I stay at this place. I really dont like to see it being taken care like this.
Stayed 1 night in Aug 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
The morning desk clerk was unfriendly, I was woken up by loud music, and although I reserved a King bed, I was given a room with two beds and designated as handicapped.
Stayed 1 night in Aug 2025

10/10 Excellent

Norman D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well maintained. The staff were very polite with great customer service. We booked through Expedia and were very happy with our booking. Breakfast was very good, and the weight room was very nice. The beds were super comfy and the bathroom was clean. My husband and I enjoyed going for a walk around the nearby lake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Haran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the checkin process was very convenient.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Very CLEAN. The Staff was always Present cleaning/tiding up all common areas no matter the time of day/night…. they were always on top of the Beautification of the Hotel. A+
Stayed 2 nights in Aug 2025

10/10 Excellent

bertman

Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities
Wonderful, friendly front desk staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Clean and comfortable. Great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandine, Portsmouth

Travelled with family
Liked: Amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed & pillows were a dream!
Stayed 1 night in Aug 2025

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Stayed 1 night in Aug 2025

8/10 Good

Sahara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had worked late one night and asked if I could check out late so I could sleep. Was told by the night staff to speak with the manager in the morning. I set an alarm called down in the morning to be told " we dont have a manager like that" " we dont do late check out" and thry hung up not letting me say anything back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place love every bit of it will recommend this place I will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and all the other staff are friendly and helpful with with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Staff is friendly, hotel and room are nice, clean, and quiet.
Stayed 1 night in Jul 2025