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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel near Essex Island Marina in Old Saybrook

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Lobby
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the area

Old Saybrook

City center stay.Within 6 miles (10 km) of this hotel, you'll find Essex Island Marina and Essex Steam Train. Essex Library and Harvey's Beach are also within 6 miles (10 km).

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 1 min drive - 2.5 km
  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.9 km
  • Lawrence & Memorial Family Medicine - 2 min drive - 3.2 km
  • Essex Steam Train - 4 min drive - 8.2 km
  • Foxwoods Resort Casino - 34 min drive - 58.1 km

Getting around

  • Old Saybrook Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 62 min drive

Restaurants

  • ‪Ashlawn Farm Coffee - ‬6 min drive
  • ‪The Essex - ‬7 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Pasta Vita - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Island Marina in Old Saybrook
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Pier Blue Inn Old Saybrook - Essex
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 1,000 reviews
Pier Blue Inn Old Saybrook - Essex

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 27-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, older facility but very clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Narida, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was good.
Stayed 2 nights in Dec 2025

4/10 Poor

Dayshon

Travelled with family and small children
Liked: Property conditions & facilities
The room's tub didn't work. My kids was looking forward to taking a bath however they couldn't.
Stayed 1 night in Dec 2025

8/10 Good

Pingkuan

Travelled with family
Liked: Staff & service, room comfort
Convenient location, quick check-in and out. The front desk ladies are nice and helpful. It's a little old but good value for the money.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Celine M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great greeting at the front desk when checking in late on Thanksgiving . Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Great
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was kind. Easy, comfortable stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

marta, Plantsville

Stayed 1 night in Nov 2025

10/10 Excellent

Robert, DANBURY

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice. The pool was very clean and the room was in perfect condition. I will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia, Someset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly j, Glenville

Liked: Cleanliness, staff & service, property conditions & facilities
We were treated very well by Welcome desk staff, Kitchen staff, housekeeping. Will stay again
Stayed 2 nights in Oct 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
The room was ok. The TV had a terrible picture. They were upgrading the door locks and the cards wouldnt work on the outside doors. It also took many trys of scanning the card to get into your room. The breakfast was good and the pool was warm and clean. If they upgrade their TVs and fix the key card issues it would have been a better experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Subhawana

Stayed 1 night in Nov 2025

8/10 Good

RONALD R.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean place, nice staff
Stayed 2 nights in Nov 2025

6/10 Okay

Roberta

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff is quite responsive and very nice-- I would rate them much more highly than the overall rating. The building and rooms are shabby, chipped furniture, etc. and need updating. Our heater made terrible noise and had to be turned off to allow us to sleep. The outlet in the bathroom and one in the room didn't work consistently. Water in the bathroom sink smelled of sulfur. (especially warm water) Not a cheerful atmosphere at all.
Stayed 4 nights in Nov 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient stay with 2 young children. To.my surprise when leaving the room in the morning to start packing things in the car there was a man asleep in one of the hallways in a chair. Nothing seemed to wake him and it was unclear if he was even a guest.
Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel and furnishings could use some updating. Other than that nothing really to complain about.
Stayed 2 nights in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Typical Quality Inn, acceptable
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Stayed 1 night in Oct 2025