Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Olympia Tumwater also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.
The staff was great, and everything was clean. The breakfast was simple, grab-and-go items. If you are looking for a longer stay, this would be perfect, it has the feel of a furnished studio apartment. Some neighbors were a little loud, but the staff worked hard to keep everyone happy. It was what we needed for a couple of nights and was very conveniently located near I-5.
We arrived at this hotel and it immediately felt unsafe. The area seemed sketchy and it seemed as though the hotel was being used as low-income housing. We got into the elevator after checking in and it was filthy and the whole hotel smelt like a grease trap. The hallway to our rooms was also gross but the room itself was fairly clean. The room was just sad and we didnât feel comfortable at the hotel so left and got a room for cheaper at the nearby Best Western which was great. We requested a refund and received $26 so was quite the loss for our family but we just didnât feel safe.
The bed has horrible springs. The towels have small holes. The hotel messed up the other customers reservation and did not have the correct room for them that was on their conformation.
It was nice and the staff was very helpful and friendly the only thing I didn't like was there was food left in the fridge and freezer from previous people that stayed in that room and there were no coffee makers available for the room
To shorten the story...the front desk wanted to 'copy' my id. When i questioned why or what they would do with it, they had to call a manager. Finally it was clarified they just scan it into their system and dont copy it.
The rooms were clean but the main areas need some work. Food crumbs were on the floor in the hall the entire weekend i was there.
The fridge compressor was so loud it was hard to sleep. I have heard trains that were quiter.
And lastly.. breakfast?? They state they offer breakfast. What they mean is coffee and a small muffin an adult would eat in 3 bites.
Will not be staying here again.
After We ChecKed Out And Left The Place; We ReaLized Probably 4 or 5hrs Later, That We Had Accidently Left A Personal Item In Our Room.. So We Went BacK To Inquire About It. The Lady At The Front DesK Was Not Personable & Had A Monotone Voice, As She SpoKe With Me. Made Me NOT Want To sTay There Again, Just Because Of Her "Customer Service".
Checkin is easy and friendly. Hallways are dated and. Ok. Room overall was ok. The bed is a little hard and the covers are a little thin. The kitchen area is run down and the exhaust fan runs 24/7 with no ability to shut it off. Bathroom was ok, but shower had long brown hair strings everywhere and looked like staff hadnât cleaned it properly. A little grossed out with that. 3 things that a place must haveâŠa clean bathroom, a clean bed, and no bugs. They got 2/3 of these.