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Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly 4-star hotel near Epcot®

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Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Creator video
Lobby
View from property
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Tower (View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Atrium View)

View from property

Room, 1 King Bed, Balcony (Atrium View)

9.2 out of 10
Wonderful
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Atrium View)

View from property

Room, 2 Queen Beds, Balcony (Atrium View)

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Emerald Bay)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Emerald Bay)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Main Atrium View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Main Atrium View)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Emerald Bay)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Emerald Bay)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Main Atrium View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Main Atrium View)

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (View)

9.2 out of 10
Wonderful
(58 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(47 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kissimmee

In suburbs.At this Kissimmee hotel, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs™. Also within 9 miles (15 km) are Epcot® and Disney's Animal Kingdom® Theme Park.

What's nearby

  • Disney's Typhoon Lagoon Water Park - 2 min drive - 3.1 km
  • Old Town - 2 min drive - 3.1 km
  • Disney Springs™ - 3 min drive - 4.1 km
  • Epcot® - 7 min drive - 6.4 km
  • Disney's Animal Kingdom® Theme Park - 7 min drive - 7.2 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly 4-star hotel near Epcot®
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 37780 sq m of conference space
  • Built in 2002
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 887 out of 1199 reviews
Rating 8 - Good. 149 out of 1199 reviews
Rating 6 - Okay. 71 out of 1199 reviews
Rating 4 - Poor. 47 out of 1199 reviews
Rating 2 - Terrible. 45 out of 1199 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, I could stay here and never leave to go anywhere else
Stayed 1 night in Apr 2025

10/10 Excellent

mark, Land o lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One stop place..shopping and dining options with a great atmosphere
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and we had the most relaxing time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lushanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Our stay

I stayed at this hotel before and had a great time but unfortunately this time around was not the same. Blood on my pillow and when I check in body wash was completely empty. It was not at all what I expected. We made the best of it
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort, I’ll definitely be staying here many more times to come!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nijjagarn

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Hassan, Hernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time I’m speechless, best place ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Aileis

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

NAISEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariamna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a wonderful place
Stayed 2 nights in Mar 2025

10/10 Excellent

Leovanis

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for families
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever. Always great
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2025

10/10 Excellent

Chef

Liked: Cleanliness, staff & service, property conditions & facilities
We had such an amazing time we ended up extending our stay. The staff, the rooms, the water park it’s all amazing we didn’t want to leave
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Emerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall an excellent stay. As a family with kids the place is amazing. We stayed for 5 nights. One of the thing that needs improvement is the instant coffee in the room. That’s just a lot of plastic packaging. Our room has a very old iron. All the numbers were faded. As careful as I did, I still burnt my beautiful silk dress. They replaced the iron though.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025