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Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly 4-star hotel near Epcot®

Choose dates to view prices

Photo gallery for Gaylord Palms Resort & Convention Center

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
View from property
Front of property - evening/night
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Air conditioning
  • Gym

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Wizardz Magic Theater
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 1 King, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(49 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Atrium view, Balcony

View from property

Guest room, 2 Queen, Atrium view, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(82 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The Grove Resort & Water Park Orlando

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  • Pool
  • Hot tub
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4.0 out of 5, Very good, 9,418 reviews
The price is CA $219
CA $323 total
includes taxes & fees
Apr 16 - Apr 17
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About the area

Kissimmee

In suburbs.At this Kissimmee hotel, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs™. Also within 9 miles (15 km) are Epcot® and Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive - 2.7 km
  • Wizardz Magic Theater - 2 min drive - 3.1 km
  • Fun Spot America - 2 min drive - 2.7 km
  • Disney Springs™ - 3 min drive - 3.8 km
  • Universal Studios Florida - 17 min drive - 20.3 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Green Room - ‬3 min walk
  • ‪Los Cuates Food Truck - ‬20 min walk

About this property

Gaylord Palms Resort & Convention Center

Family-friendly 4-star hotel near Epcot®
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 406660 sq ft of conference space
  • 37780 sq m of conference space
  • Built in 2002
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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The Grove Resort & Water Park Orlando
Winter Garden
  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, 9,418 reviews
The price is CA $219
CA $323 total
includes taxes & fees
Apr 16 - Apr 17
The Grove Resort & Water Park Orlando

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

How close is Gaylord Palms Resort & Convention Center to the airport?

Gaylord Palms Resort & Convention Center is 8.1 mi (21-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on May 7, 2026 start from CA $389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gaylord Palms Resort & Convention Center have an airport shuttle?

Gaylord Palms Resort & Convention Center offers an airport shuttle.

How close is Gaylord Palms Resort & Convention Center to the beach?

This hotel is 5.4 mi (10-min drive) from Getaway Glen and 7.2 mi (11-min drive) from Beachcomber Beach. Don't forget your sunscreen!

Does Gaylord Palms Resort & Convention Center offer free breakfast?

Free breakfast isn’t provided at Gaylord Palms Resort & Convention Center, but buffet breakfast is offered for a fee of USD 35 for adults and USD 17 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Gaylord Palms Resort & Convention Center?

No, there is no casino at this hotel.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM.

Is there free parking at Gaylord Palms Resort & Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 40 per night, and valet parking for USD 55 per day.

Does Gaylord Palms Resort & Convention Center have a pool?

Gaylord Palms Resort & Convention Center features 3 outdoor pools and a children's pool.

Does Gaylord Palms Resort & Convention Center have a restaurant?

There are 6 onsite restaurants, offering options like Mediterranean cuisine and brunch.

Does Gaylord Palms Resort & Convention Center have a spa?

This hotel has a spa, which features facials, body wraps, and mani/pedis.

How close is Gaylord Palms Resort & Convention Center to downtown Kissimmee?

Gaylord Palms Resort & Convention Center is 8 mi away from Kissimmee.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1148 out of 1464 reviews
Rating 8 - Good. 154 out of 1464 reviews
Rating 6 - Okay. 75 out of 1464 reviews
Rating 4 - Poor. 38 out of 1464 reviews
Rating 2 - Terrible. 49 out of 1464 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Oct 2025

10/10 Excellent

ERNESTO, Hialeah

Stayed 1 night in Jan 2026

10/10 Excellent

CLYDE

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone were great
Stayed 4 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Way too many people. Waited to check in >30 minutes. I didn’t realize I was going to Disney Jr. the ICE show was interesting but a giant fail in terms of $ and time. The absolute best thing was the Cobb Salad at the Sports Bar. I can still taste how great it was.Having to,wait in line for everything, even breakfast. Room never got made (not their fault, there weren’t enough staff). We did get towels and water from friendly cleaning staff. They were overwhelmed. Too big, just too big for me.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! It’s an awesome hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Bello todo
Stayed 1 night in Dec 2025

10/10 Excellent

Eliovel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Like it for a day or two, gets crowded and it enough food options
Stayed 7 nights in Dec 2025

8/10 Good

valeria

Stayed 2 nights in Dec 2025

10/10 Excellent

Margarito and Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning
Stayed 1 night in Dec 2025

8/10 Good

YELINA

Stayed 3 nights in Dec 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, clean and the views were spectacular.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities
It was beyond my expectstions, great amenities, u highly recommend it
Stayed 2 nights in Dec 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kari

Stayed 1 night in Dec 2025

8/10 Good

ELENA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, courteous staff however elevators were slow and they need more of them for the amount of people the hotel holds.
Stayed 2 nights in Dec 2025

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff was courteous except the cleaning lady.
Stayed 4 nights in Dec 2025

10/10 Excellent

Raciel

Stayed 2 nights in Dec 2025

10/10 Excellent

Raciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Barrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was great, friendly staff and the room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas, West Hartford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another nice stay at Gaylord Palms. The Christmas holiday is always a great time to visit. Renovations definitely made a difference. The breakfast buffet and Old Hickory Steakhouse were a hit but MOOR was a little hit or miss this time around. Wreckers Sports Bar had good food and plenty of TVs to watch football. Tons of stuff to do on site in addition to the annual ICE event. The holiThe holiday themed escape room was a nice touch this year. Always enjoy the pools and other water areas (though the kids area was closed which would have been nice to know so did ahead of time). Did not go off property for this trip but it's obviously easy to do so if you want to get to the surrounding theme parks.
Stayed 3 nights in Dec 2025