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Quality Inn & Suites Kissimmee by The Lake

3-star property
7785 W. US 192, Kissimmee, FL 1-855-887-0424
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3.8 out of 5
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See all 28 Travelocity Reviews

"Good price for location to park for one night - close enough to hear the fireworks late at night. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

3-star hotel near Disney's Animal Kingdom® Theme Park

In shopping district

You'll be within 3 miles (5 km) of Disney's Animal Kingdom® Theme Park and 6 miles (10 km) of Disney's Hollywood Studios® with a stay here. Also within 9 miles (15 km) are Epcot® and Disney Springs®.

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

The 180 individually furnished guestrooms offer free WiFi and comfy beds. Entertainment options include LCD TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available on request.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$107* Per night/room 23 Jun. - 24 Jun.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

2 Double Beds, 2 Room Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

King Bed 2 Room Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Kissimmee by The Lake ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Everyone (14) Couples (3) Family (6)
2 out of 5

Posted by on 15 Mar. 2021

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5 out of 5

Posted by on 3 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Good price for location to park for one night - close enough to hear the fireworks late at night.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by vh

Thank you so much for taking the time to giving us a review. We hope to see you again very soon

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by frank

we want to thank you for the great feedback, we cant wait to have you stay with us again in the near future.

3 out of 5
Checked in late with a sick child to find out our key did not work. Front desk reissued key and that didnt work eithet. Finally maintenance let us into room. Bad electronic door mechanism. Sick kid is in the bathtub and now we need to move to another room.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by vh

Thank you for leaving a review about your visit. We are saddened to read that your experience here was not a positive one. We hope you give us another chance in the future. Have a good rest of your day

3 out of 5
Breakfast was good just very crowded area. Not enough room to sit.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by frank

we want to thank you for the feedback, we hope that you will visit us again real soon.

4 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Nathaly

Thank you!

5 out of 5
I liked the space of the suite. It was clean and comfortable. Breakfast was good. No complaints

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by frank

we want to thank you for staying with us. your feedback is well appreciated and we want to thank you for that. Happy Holidays!

3 out of 5
We had a problem with the Key to the room, they had to change our room out. The rooms were not very clean and had a bad odor. The breakfast was amazing and the staff did what they could to help the situation

Posted by on 9 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by liz

We apologize for the inconvenience and will address this immediately. Give us another opportunity to be able to ensure a better stay.

3 out of 5
Pro's: 1) Room was clean, spacious and nice. 2) Location was fairly good for our trip to Disney and places for eating out. 3) Price was good Con's: 1) Bed was very hard...2) Booked this hotel over others with many better amenities due to free breakfast, mistake...breakfast was very disappointing and the staff were unfriendly. We ate out the remainder of our stay. 3) Pool is a little awkward to use, but ok and clean. 4) very small issue, but I wish the 2 rooms had a pocket door or barrier to close for privacy. 5) property is a little run down and the "lake" is over grown and has little water F.Y.I. 6) Shuttle to Disney doesn't leave until 2.5 hrs after park opens.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

1 Oct. 2019 by frank

we want to thank you for staying with us. we take every review seriously and we will take your suggestions and work hard to fix the issues. thank you, we hope to see you again real soon!

About the Quality Inn & Suites Kissimmee by The Lake

Location 7785 W. US 192, Kissimmee, FL 34747

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Quality Inn & Suites Kissimmee by The Lake. Self parking is free. A complete renovation of Quality Inn & Suites Kissimmee by The Lake was completed in September 2016. Smoking is allowed in designated areas at this 3-star Kissimmee hotel.

  • 180 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2016
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Kissimmee by The Lake offers 180 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.

Juicy Crab & Oyster bar - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Parcel deliveries will be accepted on behalf of registered guests for a storage fee of USD 5 per item. Any deliveries received after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; masks are required in public areas.

  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Housekeeping fee: USD 10 every 4 days
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Continental Plaza
  • Continental Plaza Hotel
  • Continental Plaza Hotel Kissimmee
  • Continental Plaza Kissimmee
  • Kissimmee Plaza Hotel
  • Quality Inn Kissimmee Lake
  • Quality Kissimmee Lake
  • Quality Inn Kissimmee
  • Quality Inn Suites Kissimmee by The Lake
  • Quality Inn & Suites Kissimmee by The Lake Hotel
  • Quality Inn & Suites Kissimmee by The Lake Kissimmee
  • Quality Inn & Suites Kissimmee by The Lake Hotel Kissimmee

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Kissimmee by The Lake.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.