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4.3 out of 5

"Nice clean place stuff was great only thing had to call to get one of the tv fixed " More

By a verified traveller on Sat 29 Aug 2020

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Hotel Description

Family-friendly 4-star resort with 4 outdoor pools

In entertainment district

At this Four Corners resort, you'll be within 9 miles (15 km) of Orange County National Golf Club and 12 miles (20 km) of Disney's Animal Kingdom® Theme Park. Epcot® and Disney's Hollywood Studios® are within 12 miles (20 km).

Poolside dining

This resort features a full-service spa, a water park, and 3 restaurants. Bring the family and enjoy the lazy river, children's club, and mini golf. Enjoy the 4 outdoor pools and perks like free WiFi.

Free WiFi, kitchens

The 878 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and balconies or patios.

Superior Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Three Bedroom 3 Bath Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Two Full Bed Superior Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom 3 Bath Superior Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Superior

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Grove Resort & Water Park Orlando ratings based on 89 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grove Resort & Water Park Orlando

Everyone (42) Couples (2) Family (35)
5 out of 5

Posted by on 31 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by Isabel M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

5 out of 5
Nice clean place stuff was great only thing had to call to get one of the tv fixed

Posted by , from Philly on 29 Aug. 2020

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Comment from Hotel Management

29 Aug. 2020 by Isabel M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

2 out of 5

Posted by on 12 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by Kailey Smith

Thank you for rating your recent stay. We apologize if your stay did not meet your expectations, and hope to have another opportunity of hosting you in the future.

3 out of 5
Hotel, Pool, and waterpark was cool. No room service to order food and no room service came to clean the room either. Hotel stated if staying up to four days daily trash removal and amenities refreshed. However only the trash was taken out and had to call 3 times for basic room amenities.

Posted by on 10 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Kailey Smith

Thank you for your honest feedback. We are happy to learn you enjoyed The Grove Resort, as well as our Springs pools and Surfari water park. We apologize for the housekeeping issues you experienced, and have shared this feedback with the appropriate leaders to address with our team. Thank you for taking the time to share your experience and we hope to have an opportunity to welcome you back!

5 out of 5
Master room kinda hot but great place to stay ill be back

Posted by on 21 Jul. 2020

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Comment from Hotel Management

22 Jul. 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

3 out of 5
Nice...but wouldn't go back. We stayed in a 2 bedroom suite which was nice, spacious and clean. Absolutely no insulation in the walls and open venting (you can't close) between rooms. Try putting a baby down for a nap or down for the night and be super quiet. You hear everything, EVERYTHING between rooms, out in the hall, outside. Middle of the night someone next to us decided to shower and it was so loud in our room, we thought a pipe burst. Said person decided middle of the night was the best time to shower EVERY night. Bed and pillows comfortable but the sheets are cheap and noisy loud, and again remember you hear everything everywhere in the condo...Be prepared to walk a LONG way to get to pools and water park if you are in building 2, which walking no big deal, but doing it with a baby and/or kids and all the stuff you pack up to bring to the pool, there is no quickly getting back and forth and hallways in the hotel are super narrow, like barely big enough for two people to pass each other. Again, think about all the stuff you carry and wrangling kids. Also recommend a grocery stop before you get to the hotel because it is set back away from a lot of stuff, so its going to take you awhile to get back out and get what you need. Pools nice, nothing special. Water park super busy and packed, not enough chairs, almost like they force you to rent a cabana if you want chairs. Our takeaway, it was nice-ish, but too many other places to stay in Orlando area.

Posted by , from Charlotte, NC on 20 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Brittany M.

Thank you for staying with us and for the great recommendation. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

5 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

1 Jul. 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

4 out of 5
The layout of the property is odd. The pool and lazy river areas are too crowded with too few chairs. The condo is very nice and has everything one needs, very spacious too. The staff at check I. We’re very nice.

Posted by , from Helena, Al on 21 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

3 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

2 out of 5
Took almost 2 hours to check in and get to our room. Everything is super far away from each other So much walking. The Waterpark was dirty and unless u have a cabana u don’t have a waitress. The kids were thirsty and I couldn’t get them drinks.

Posted by , from Michigan. on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

About the The Grove Resort & Water Park Orlando

Location 14501 Grove Resort Avenue, Winter Garden, FL 34787

Property Features

As a guest of The Grove Resort & Water Park Orlando, you'll find a full-service spa, a water park, and 4 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 6000 square feet (557 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly The Grove Resort & Water Park Orlando. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 878 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2017
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (53.1 km / 33 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grove Resort & Water Park Orlando offers 878 accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Four Corners resort provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Alfresco Market - This café serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Valencia Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Longboard Bar & Grill - This poolside restaurant specializes in Hawaiian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Element Lounge - This cocktail bar specializes in American cuisine. Open select days.

The Springs Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Spa Services

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests staying 1-4 nights receive limited housekeeping daily (trash removal and amenities refresh). Full housekeeping is provided every 3 days for 5-night minimum stays.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 19.17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grove Resort Winter Garden
  • Grove Resort Orlando Winter Garden
  • Grove Orlando Winter Garden
  • The Grove Resort Orlando
  • The Grove & Water Park Orlando
  • The Grove Resort Water Park Orlando
  • The Grove Resort & Water Park Orlando Resort
  • The Grove Resort & Water Park Orlando Winter Garden
  • The Grove Resort & Water Park Orlando Resort Winter Garden

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.