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TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

3.5-star property
13295 Hartzog Road, Winter Garden, FL 1-855-887-0424
4.9 out of 5
Exceptional!
See all 14 travelocity Reviews

"The property was very convenient for drivers, it is 15 minutes or less to the parking areas for Magic Kingdom and EPCOT. " More

By a verified traveller on Wed 09 Mar 2022

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Hotel Description

3.5-star hotel near Disney's Animal Kingdom® Theme Park

In Winter Garden

You'll be within 6 miles (10 km) of Disney's Animal Kingdom® Theme Park and 9 miles (15 km) of ESPN Wide World of Sports. Also within 9 miles (15 km) are Disney's Hollywood Studios® and Disney Springs®.

Free perks

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $123* Per night/room 1 Aug. - 2 Aug.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

Everyone (5) Couples (1) Family (6)
4 out of 5
The property was very convenient for drivers, it is 15 minutes or less to the parking areas for Magic Kingdom and EPCOT.

Posted by on 9 Mar. 2022

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Comment from Hotel Management

10 Mar. 2022 by Karen K.

Thank you for taking the time to leave us with your feedback, we are thrilled to hear that you enjoyed your time with us and our prime location. We hope to welcome you back again soon!

5 out of 5
Would stay here again

Posted by , from New York on 27 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Karen K

Thank you John for taking the time to provide us with feedback. We are so happy to hear that you enjoyed your time with us and we look forward to hosting you again in the future.

4 out of 5
The hotel was very clean and bed was comfortable. The front desk clerk checking us in was somewhat rude. I expect a friendly greeting on arrival but instead we felt as if we were bothering her. The hotel overall felt safe and I would definitely recommend it to others.

Posted by on 1 Feb. 2022

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Comment from Hotel Management

1 Feb. 2022 by Steve

Mary; Thank you for staying with us, we are glad you enjoyed your stay. Thank you for the feedback and on the front desk agent, we will address this directly with her. Please come back and visit us.

5 out of 5
Amazing! Our family was beyond excited with how clean the facility is and how friendly the staff is.

Posted by , from Carencro on 21 Nov. 2021

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Comment from Hotel Management

21 Nov. 2021 by Steve

Chase; Thank you for staying with us, we are happy you enjoyed your stay. Please come back and visit us.

5 out of 5
Easy check in. Clean Nice location.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by Steve

Donn; Thank you for the great review, we hope you stay with us again.

5 out of 5

Posted by , from Gainesville on 2 Oct. 2021

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5 out of 5
Friendly staff and relaxed. Nice pool and pool side restaurant, also amazing staff. I didn't like the shower water not exiting the tub kind of gross room 504 also we were given a broken play crib for our infant and they had no more..just inconvenient with an infant having to sleep on a huge bed.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Tara, ADOS

Hello Sanja, Thank you for your feedback, we will share with our team to resolve these issues. I am happy to see you were able to enjoy our staff and amenities, we hope we can welcome you and your family back again soon!

5 out of 5

Posted by on 14 Sep. 2021

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5 out of 5
Very nice. Clean. Friendly staff.

Posted by on 22 May 2021

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Comment from Hotel Management

22 May 2021 by Karen K.

So happy that you enjoyed your experience with us! We hope to welcome you back again soon!

5 out of 5
They were very accommodating and understanding about needing a place to be until our flight. Allowed us to use the pool area even after we had checked out.

Posted by on 15 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by Steve

Thank you for your nice review, we hope you stay with us again.

About the TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

Location 13295 Hartzog Road, Winter Garden, FL 34787

Property Features

TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance. Self parking is free. This 3.5-star Winter Garden hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 6 levels
  • 2 conference rooms
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance offers 250 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Winter Garden hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Deep soaking tub
  • In-room dining
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Flamingo's Bar & Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Orlando at Flamingo Crossings / W Entrance
  • TownePlace Suites Orlando at Flamingo Crossings / W Entrance

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.