4.2 out of 5

"I would recommend this Hotel to everyone who likes comfort and luxury. " More

By a verified traveller on Tue 22 May 2018

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Hotel Description

Family-friendly 3.5-star hotel near Universal CityWalk

In shopping district

Within 2 miles (3 km) of this well-placed hotel, you'll find Universal CityWalk™ and Orlando International Premium Outlets. Universal’s Islands of Adventure™ and Fun Spot USA are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 215 guestrooms also offer free WiFi and plasma TVs with satellite channels. Minibars, room service, and coffee/tea makers are also available.

Executive King Studio With Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$139 per night

2 Bedroom Family Suite with Full Kitchen

Bed Count 3 King Beds Maximum Occupancy 8 Max

King Room with 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

The Point Hotel & Suites ratings based on 164 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Point Hotel & Suites

Everyone (36) Couples (1) Family (4)
5 out of 5
I have stayed in this hotel several times and location, facilities and service are always awesome! Couple of things to mention: 1. Room description said there was a toaster but we never found it. It should’ve been there, not sure if housekeeping checks on this. 2. Bfast area is too small. We coudn’t have bfast at the hotel because everytime we came down to eat the place was really busy with people standing around waiting to find a spot. Maybe bfast needs to be served in another area at the same time to be able to accomodate everyone when hotel is really busy.

Posted by on 2 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Brittany M.

Thank you for staying with us. We hope to welcome you back with us again soon.

4 out of 5
Nice hotel. Close to universal studios and other attractions. Shuttle service was very handy. Good breakfast. Room was spacious ,comfortable and clean. Great staff.

Posted by , from Nc on 21 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Brittany M.

Thank you for staying with us. We hope to welcome you back with us again soon.

5 out of 5
The hotel was wonderful and staff were friendly and approachable! Will definitely stay there on future trips to Orlando!

Posted by , from Wisconsin on 19 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Brittany M.

Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

3 out of 5

Nice hotel not that clean in kitchen

I was overcharged and dishes were dirty in kitchen suite.

Posted by , from Michigan on 28 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by Brittany M.

Thank you for your feedback. We hope to welcome you back again soon.

5 out of 5

Very nice Hotel, comfortable beautiful kept.

I would recommend this Hotel to everyone who likes comfort and luxury.

Posted by , from Tulsa, OK on 22 May 2018

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Comment from Hotel Management

30 May 2018 by Brittany M.

Thank you for staying with us. We hope to welcome you back with us again soon.

5 out of 5

Great Hotel Minutes from Universal!

Pros: Location was everything!
Location: Plenty of places to shop and eat. Also easy access to transportation. 7 minute drive away from Universal. About 25 minute drive from Disney area.
We had a truly amazing stay at The Point Hotel & Suites. From our super late check in at 1:40 am where we were greeted by Brianna to our easy check out where Alberto kept our bags safe and sound while we explored the Boulevard on our last day, we could not have asked for a better place to stay. The grounds are impeccable, the pool was clean and well maintained, the breakfast buffet had plenty of options for a quick morning, and the accomodations certainly exceeded my expectations. Brianna was super sweet and I wanted to definitely shout her out for the nicest gesture ever! She saw my daughters birthday crown at check-in and when we returned from Universal the following day, we were greeted with birthday balloons and a birthday card signed by the wonderful staff. My daughter was ecstatic! We spent one day at the pool and I have no complaints at all about it. The drinks were delicious and so was our cheeseburger. Thank you Michael for suggesting Sauza tequila.

Posted by , from Union City, NJ on 16 May 2018

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Comment from Hotel Management

22 May 2018 by Brittany M.

Thank you for staying with us. We appreciate your feedback. We look forward to welcoming you back with us again soon.

1 out of 5

Blood on the Bedding

It was a nice hotel until I found the blood on the b doing. Unfortunately, it was not until the morning of departure that I found it. I learned a valuable lesson though, I will always look at the linen first thing. Totally disgusted.

Posted by on 12 Feb 2018

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Comment from Hotel Management

16 Feb 2018 by Brittany M.

Thank you for your feedback. We have addressed this with our team to ensure this does not happen again. We do hope you allow us another chance again soon.

5 out of 5

Great Place

the hotel was very clean staff was great with local stuff to do . the shuttle bus to universal was helpful and driver was grwat!

Posted by , from FL on 2 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Brittany M.

Thank you for staying with us. We look forward to welcoming you back with us again soon.

4 out of 5
Had a good time. Hotel was very comfortable. Close to universal studios

Posted by , from jersey city NJ on 18 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Brittany M.

Dear Steven, We are thrilled to read how pleased you were with our hotel. We cannot wait to welcome you back with us again soon.

4 out of 5

full discloser

My experience was good, but not great, one thing that took me by surprise, was the hotel put a $100.00 dollar hold on my card, to cover the resort fee, which was only $20.00, I think should be disclose at the time of booking so people can plan for it. on all my other visits to other hotels, I just payed the resort fee at check in.

Posted by , from daytona beach on 4 Sep 2017

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Comment from Hotel Management

6 Sep 2017 by Brittany M.

Thank you for your feedback. Please know, Travelocity does detail out our resort fee and authorization for incidentals under the fees portion of their page. We hope you understand and we apologize for the misunderstanding. We hope to welcome you back with us again soon.

About the The Point Hotel & Suites

Location 7389 Universal Blvd, Orlando, FL 32819

Property Features

The Point Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The family-friendly The Point Hotel & Suites also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Orlando hotel is smoke free.

  • 215 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (22.8 km / 14.2 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

The Point Hotel & Suites offers 215 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Cabana Bar and Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Barista - This café serves breakfast and light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 12.94 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.99 per person (approximately)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Point Orlando Resort
  • Point Resort
  • Point Orlando
  • The Point Hotel Orlando
  • The Point Orlando Hotel
  • The Point Orlando Resort on Universal Blvd
  • Point Hotel Orlando
  • The Point Orlando Resort

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe

Book a stay now-June 30, 2019 for travel January 1-June 30, 2019 in a rate plan displaying the “50% Show tickets discount” tag and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.