4/10 Poor
MAI KWAN RYAN
30 Jan 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was fine until the day before I leave the hotel. I was back at hotel as usual and change to my spectacles. Somehow I cannot see clearly with them. First I thought it was dirty, after multiple try the lens are still very blurry. I have been leaving the specs in the washroom and not a day it has that issue. So I thought it could be some cleansing liquid got squirt on the lens at the time of cleaning that caused the issue. I talked to the manager at the concierge and said will follow up and give an answer at 10am the next day but never heard back from him. It is very disappointing and left me a bad impression. Not a time I have ever encountered such issue in my hotel stays anywhere. This is the first time that someone can f up the lens. If I didn’t brought a spare pair, it would be a nightmare. For those who wear glasses be careful where you put your specs and always keep them in a case.
MAI KWAN RYAN
Stayed 5 nights in Jan 2024